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Technology · head to head

Close vs LogRocket

Close logo

Close

Technology

The inside sales CRM of choice for startups & SMBs

From
$9/month
Rated
-
Full reviewWebsite
LogRocket logo

LogRocket

Technology

Replay what users do on your site to find bugs faster

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only LogRocket has a free tier, so it costs nothing to try first.
  • Each has a real cost: Close hidden costs beyond subscription: calling charges (~$0.02/minute), SMS usage fees, phone numbers ($1-5/month), AI call assistant ($50/month + $0.02/min transcription); LogRocket there is no free tier, only a 14 day trial; the Core plan starts at $176 a month for roughly 25,000 sessions
  • They diverge on capability: Close covers Built-in calling, LogRocket covers Session replay.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Close and LogRocket actually diverge.

Attributes where Close and LogRocket differ
AttributeCloseLogRocket
Starting price$9/monthFree
Pricing modelUnknownusage-based
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Mobile, Api
Founded20132016

Identical on both: user rating (Not yet rated), category (Technology).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Close

  • Built-in calling
  • Email automation
  • SMS messaging
  • Pipeline management
  • Lead management
  • Activity tracking
  • Reporting
  • Mobile app

Only in LogRocket

  • Session replay
  • Redux/Vuex support
  • Network request logging
  • Console log capture
  • JavaScript error tracking
  • Performance monitoring
  • User identification
  • Custom logging

Both cover

  • Slack
  • SOC2
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Close

  • Inside salesnot LogRocket
  • Outbound salesnot LogRocket
  • Lead managementnot LogRocket
  • Sales engagementnot LogRocket
  • Pipeline trackingnot LogRocket

LogRocket

  • Bug reproductionnot Close
  • Performance debuggingnot Close
  • User experience analysisnot Close
  • Support ticket resolutionnot Close
  • Error monitoringnot Close

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Close

  • Hidden costs beyond subscription: calling charges (~$0.02/minute), SMS usage fees, phone numbers ($1-5/month), AI call assistant ($50/month + $0.02/min transcription)
  • No built-in lead lists, company intelligence, or contact enrichment; must source leads separately
  • Limited marketing automation compared to competitors like HubSpot; lacks lead scoring and nurturing campaigns
  • Calling cost at scale can double effective monthly cost for high-volume SDR teams making 50+ calls per day
  • Limited customization of data model compared to Salesforce; cannot create fully custom objects or complex relationships

LogRocket

  • There is no free tier, only a 14 day trial; the Core plan starts at $176 a month for roughly 25,000 sessions
  • Pricing scales with sessions captured, so cost tracks traffic rather than seats
  • Galileo AI features are withheld from the Core plan and need Pro
  • API and MCP access is limited on Core, with 500 credits a month on Pro and 2,000 on Enterprise
  • Unlimited seats and streaming data export are Enterprise only

Pricing, plan by plan

Close

$9/month
  • Solo$9/month (annual)
    • 1 user only
    • 10,000 leads max
    • Calling, email, SMS
  • Essentials$35/month (annual)
    • Unlimited contacts
    • Team collaboration
    • 1,000 AI credits/month
  • Growth$99/month (annual)
    • Automation workflows
    • Power dialer
    • Bulk email
  • Scale$139/month (annual)
    • Role-based permissions
    • Predictive dialer
    • Unlimited recording

LogRocket

Free
  • FreeFree
    • 1,000 sessions/month
    • 1 month retention
    • Basic error tracking
  • Team$99/month
    • 10,000 sessions/month
    • 3 month retention
    • Redux/Vuex logging
  • Professional$500/month
    • 50,000 sessions/month
    • 6 month retention
    • Performance monitoring
  • Enterprise$undefined/month
    • Custom sessions
    • Custom retention
    • SSO

Which should you pick?

Choose Close if

  • You need built-in calling.
  • You work on Web, iOS, Android.
  • You also want email automation.
Close review

Choose LogRocket if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want redux/vuex support.
LogRocket review

Questions people ask

Is Close or LogRocket better?
Neither clearly leads. Close starts at $9/month and LogRocket at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Close or LogRocket?
LogRocket has a free tier; the other does not. Paid plans start at $9/month for Close and Free for LogRocket.
Does Close or LogRocket run on more platforms?
Close runs on Web, iOS, Android. LogRocket runs on Web, Mobile, Api.
Can I use LogRocket for free?
Yes. LogRocket has a free tier, so you can try it without paying. Close starts at $9/month.
What is Close best used for?
Close is most often used for inside sales, outbound sales, lead management, sales engagement. Of those, inside sales and outbound sales are not what LogRocket is typically brought in for.
What can Close do that LogRocket cannot?
Close covers Built-in calling, Email automation, SMS messaging, Pipeline management. LogRocket covers Session replay, Redux/Vuex support, Network request logging, Console log capture. Both handle Slack, SOC2, GDPR.

Answered from the vendors’ own pages

Close: What are Close's pricing plans and what do they include?

Close offers four plans: Solo ($9-19/user/month), Essentials ($35-49), Growth ($99-109), and Scale ($139-149). All include calling, email, SMS, and Chloe AI agent access. Essentials adds unlimited contacts and team collaboration. Growth adds automation, power dialer, and custom activities. Scale adds role-based permissions and unlimited recording. Annual billing saves up to 50%.

Source
LogRocket: How much does LogRocket cost?

LogRocket starts at $176/month for 25K sessions/month, with pricing scaling based on session volume. The Pro plan with AI features is included free above 100K sessions/month. Enterprise plans with unlimited seats and self-hosted options require custom quotes.

Source
Close: What are the hidden costs in Close's pricing beyond the subscription?

Close charges usage-based fees for calling (~$0.02 per minute), SMS charges per message, and phone number rentals ($1-5/month). The AI Call Assistant add-on costs $50/month plus $0.02 per minute for transcription. Heavy outbound calling teams can see their total costs increase 30-50% beyond the base seat price.

Source
LogRocket: Does LogRocket offer a free trial?

Yes, LogRocket offers a 14-day free trial with full feature access including session replay, product analytics, and error monitoring, requiring no credit card to start.

Source
Close: What is Chloe, Close's AI sales agent, and what can it do?

Chloe is an AI sales agent built into Close that automatically calls leads, qualifies prospects through real conversations, and can book meetings while updating the CRM automatically. Chloe features AI-generated call summaries, transcripts, and action items automatically logged to contacts.

Source
LogRocket: What features are unlimited across all LogRocket plans?

Analytics events, error events, and logs are unlimited across Core, Pro, and Enterprise plans. All plans include session replay, product analytics, error monitoring, clickmaps, heatmaps, path analysis, and conversion funnels.

Source
Close: Does Close include lead lists, data enrichment, or contact information?

No. Close does not provide built-in lead lists, company intelligence, or contact enrichment features. Organizations must source leads separately or use third-party data providers. This differs from platforms like HubSpot which include integrated lead databases.

Source
Close: What communication features does Close include?

Close includes built-in calling with automatic call logging, email templates and bulk email capabilities, SMS messaging with tracking and automation, email syncing with Gmail, and automated follow-up workflows. All communication happens within the CRM platform.

Source
Close: Does Close have marketing automation capabilities?

Close's marketing automation features are limited compared to HubSpot. It includes basic email sequences, task reminders, and workflow automation, but lacks advanced lead scoring, nurturing campaigns, and detailed marketing analytics. Organizations requiring extensive marketing automation need separate tools.

Source
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