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Government · head to head

ArchiveSocial vs Clerk

ArchiveSocial logo

ArchiveSocial

Government

Social media archiving that captures public agency accounts as legally defensible open records

From
On request
Free plan
No
Clerk logo

Clerk

Cybersecurity

Drop-in user authentication and management for developers

From
Free
Free plan
Yes

The short version

  • Only Clerk has a free tier, so it costs nothing to try first.
  • Each has a real cost: ArchiveSocial coverage depends entirely on third party platform APIs, so when a network restricts or reprices its API the archive's completeness changes for reasons the vendor does not control.; Clerk pricing scales with monthly retained users, which can grow expensive quickly for consumer apps with large user bases.
  • They diverge on capability: ArchiveSocial covers Continuous capture, Clerk covers Prebuilt UI components.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which ArchiveSocial and Clerk actually diverge.

Attributes where ArchiveSocial and Clerk differ
AttributeArchiveSocialClerk
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWebweb, ios, android, api
CategoryGovernmentCybersecurity

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ArchiveSocial

  • Continuous capture
  • Deletion and edit capture
  • Authenticated records
  • Records request search
  • Litigation hold export
  • Multi platform coverage

Only in Clerk

  • Prebuilt UI components
  • Organization management
  • Multi-factor authentication
  • Social sign-on
  • Billing
  • Enterprise connections

What people use each for

The jobs each tool is most often brought in to do.

ArchiveSocial

  • A city whose legal department has flagged deleted social media comments as a records liabilitynot Clerk
  • A police department that must produce social media records under an open records requestnot Clerk
  • An agency under litigation hold needing authenticated social media evidence rather than screenshotsnot Clerk
  • A communications team operating many accounts across departments with no consistent archivingnot Clerk

Clerk

  • Adding sign-in and user profiles to a web or mobile app quicklynot ArchiveSocial
  • B2B SaaS apps needing organizations and role-based accessnot ArchiveSocial
  • Startups wanting prebuilt UI instead of building auth in-housenot ArchiveSocial
  • Apps needing MFA and fraud detection out of the boxnot ArchiveSocial

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ArchiveSocial

  • Coverage depends entirely on third party platform APIs, so when a network restricts or reprices its API the archive's completeness changes for reasons the vendor does not control.
  • Pricing scales with the number of archived accounts, so an agency where every department runs its own page pays repeatedly for the same compliance obligation.
  • It archives rather than governs, so it will faithfully preserve a policy violation without preventing it, and agencies still need social media policy and training.
  • Since the 2021 CivicPlus acquisition the product is part of a municipal suite, so buyers avoiding that vendor for other reasons are still buying from them.
  • The value is entirely insurance shaped, which makes it a perennial target during budget cuts right up until the first records request it would have answered.

Clerk

  • Pricing scales with monthly retained users, which can grow expensive quickly for consumer apps with large user bases.
  • Enterprise SSO connections beyond the first are billed as add-ons, adding cost for larger organizations.
  • The Business tier's extra dashboard seats cost $20/month each, which adds up for larger teams.
  • Enterprise-tier features like the 99.99% uptime SLA require annual contracts rather than flexible monthly billing.

Pricing, plan by plan

ArchiveSocial

On request
  • ArchiveSocial$undefined/year
    • Quoted annually, typically scaled by number of archived accounts
    • Additional accounts and platforms increase the subscription
    • Bundled pricing common for agencies already buying CivicPlus products

Clerk

Free
  • HobbyFree
    • 50,000 MRU limit per app
    • Up to 3 dashboard seats
    • Unlimited applications
  • Pro$25/month
    • 50,000 MRUs included, $0.02/MRU overage
    • Up to 3 dashboard seats
    • 1 Enterprise Connection included
  • Business$300/month
    • 50,000 MRUs included with volume pricing
    • 10 dashboard seats included
    • SOC2 report and priority support
  • Enterprise$undefined/month
    • Custom pricing, annual billing
    • 99.99% uptime SLA
    • HIPAA available, dedicated Slack channel

Which should you pick?

Choose ArchiveSocial if

  • You need continuous capture.
  • You also want deletion and edit capture.

Choose Clerk if

  • You need prebuilt ui components.
  • You want to start without paying.
  • You work on web, ios, android, api.
  • You also want organization management.

Questions people ask

Is ArchiveSocial or Clerk better?
Neither clearly leads. ArchiveSocial starts at On request and Clerk at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ArchiveSocial or Clerk?
Clerk has a free tier; the other does not. Paid plans start at On request for ArchiveSocial and Free for Clerk.
Does ArchiveSocial or Clerk run on more platforms?
ArchiveSocial runs on Web. Clerk runs on web, ios, android, api.
Can I use Clerk for free?
Yes. Clerk has a free tier, so you can try it without paying. ArchiveSocial starts at On request.
What is ArchiveSocial best used for?
ArchiveSocial is most often used for a city whose legal department has flagged deleted social media comments as a records liability, a police department that must produce social media records under an open records request, an agency under litigation hold needing authenticated social media evidence rather than screenshots, a communications team operating many accounts across departments with no consistent archiving. Of those, a city whose legal department has flagged deleted social media comments as a records liability and a police department that must produce social media records under an open records request are not what Clerk is typically brought in for.
What can ArchiveSocial do that Clerk cannot?
ArchiveSocial covers Continuous capture, Deletion and edit capture, Authenticated records, Records request search. Clerk covers Prebuilt UI components, Organization management, Multi-factor authentication, Social sign-on.

Answered from the vendors’ own pages

ArchiveSocial: Why not just export data from the platforms?

Platform exports do not reliably capture deleted or edited content and carry no chain of custody, which is what makes an archive usable as evidence.

Clerk: What does Clerk cost?

Clerk's Hobby plan is free with a 50,000 MRU limit; Pro is $25/month ($20/month billed annually), Business is $300/month ($250 annually), and Enterprise uses custom annual pricing.

Source
ArchiveSocial: Are public comments on our posts records?

In many United States jurisdictions yes, and deleted comments have been the subject of litigation against agencies.

Clerk: Is there a free plan and what are its limits?

Yes, the Hobby plan is free with a 50,000 monthly retained user (MRU) limit per app, up to 3 dashboard seats, and unlimited applications, with no credit card required.

Source
ArchiveSocial: Who owns ArchiveSocial?

CivicPlus, which acquired it in 2021 and sells it alongside its municipal website and communications products.

Clerk: How is usage metered?

Clerk meters by monthly retained users (MRUs) — users who return to the app at least a day after signing up — with overage billed at $0.02 per MRU beyond the included 50,000 on paid plans.

Source
ArchiveSocial: How is it priced?

By archived accounts, quoted rather than published. Comparable agency contracts are public records.

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