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Government · head to head

Clariti vs RoboForm

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite
RoboForm logo

RoboForm

Cybersecurity

Password manager and form filler

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only RoboForm has a free tier, so it costs nothing to try first.
  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; RoboForm free plan is restricted to a single device; syncing across multiple devices requires the Premium plan
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and RoboForm actually diverge.

Attributes where Clariti and RoboForm differ
AttributeClaritiRoboForm
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb
CategoryGovernmentCybersecurity

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in RoboForm

Nothing recorded that Clariti does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot RoboForm
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot RoboForm
  • A county needing configurable workflows across permits, licensing and code enforcementnot RoboForm
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot RoboForm

RoboForm

  • Auto-filling passwords across multiple devices and websitesnot Clariti
  • Sharing family passwords securely with household membersnot Clariti
  • Receiving alerts when credentials appear in data breachesnot Clariti
  • Granting emergency access to trusted contacts for account recoverynot Clariti
  • Enforcing multi-factor authentication across online accountsnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

RoboForm

  • Free plan is restricted to a single device; syncing across multiple devices requires the Premium plan
  • Premium's advertised $2.49 per month rate is a first-year discount that renews at $29.88 per year
  • Family plan covers only up to 5 accounts and likewise renews at a higher $47.75 per year after the first-year discount

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

RoboForm

Free
  • FreeFree
    • Unlimited passwords on single device
    • Advanced 2FA
    • Password breach monitoring 5 emails
  • Premium$2.49/month
    • Billed annually
    • All Free features
    • Unlimited devices
  • Family$3.98/month
    • Billed annually
    • Up to 5 Premium accounts
    • 30-day money-back guarantee

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose RoboForm if

  • You want to start without paying.
RoboForm review

Questions people ask

Is Clariti or RoboForm better?
Neither clearly leads. Clariti starts at On request and RoboForm at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or RoboForm?
RoboForm has a free tier; the other does not. Paid plans start at On request for Clariti and Free for RoboForm.
Does Clariti or RoboForm run on more platforms?
Clariti runs on Web, iOS, Android. RoboForm runs on Web.
Can I use RoboForm for free?
Yes. RoboForm has a free tier, so you can try it without paying. Clariti starts at On request.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what RoboForm is typically brought in for.
What can Clariti do that RoboForm cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

RoboForm: How much does RoboForm cost?

Premium plan is $2.49 per month when billed annually ($29.88/year renewal rate). Family plan supports up to 5 Premium accounts at $3.98 per month annual. Free plan is available with basic password management.

Source
Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

RoboForm: Is there a money-back guarantee?

Yes, RoboForm offers a 30-day money-back guarantee on all paid plans.

Source
Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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