Softwr

Government · head to head

CityView vs Zscaler Internet Access

CityView logo

CityView

Government

Community Development Software

From
$10000/year
Free plan
No
Full reviewWebsite
Zscaler Internet Access logo

Zscaler Internet Access

Cybersecurity

Secure cloud-native internet and SaaS access

From
$100/year
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CityView high implementation and licensing costs for smaller municipalities; Zscaler Internet Access the pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost
  • They diverge on capability: CityView covers Building Permits, Zscaler Internet Access covers Secure web gateway.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CityView and Zscaler Internet Access actually diverge.

Attributes where CityView and Zscaler Internet Access differ
AttributeCityViewZscaler Internet Access
Starting price$10000/year$100/year
Pricing modelUnknownsubscription
PlatformsWebWeb, Desktop, Mobile
CategoryGovernmentCybersecurity
Founded19762007

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CityView

  • Building Permits
  • Business Licensing
  • Code Enforcement
  • Inspections Management
  • Online Citizen Portal
  • Esri ArcGIS
  • Microsoft Office
  • Payment Gateways

Only in Zscaler Internet Access

  • Secure web gateway
  • Cloud firewall
  • URL filtering
  • Advanced threat protection
  • Data loss prevention
  • Cloud sandbox
  • Browser isolation
  • CASB

What people use each for

The jobs each tool is most often brought in to do.

CityView

  • Citizen Servicesnot Zscaler Internet Access
  • Records Managementnot Zscaler Internet Access
  • Public Safetynot Zscaler Internet Access
  • Civic Engagementnot Zscaler Internet Access

Zscaler Internet Access

  • Cloud Securitynot CityView
  • Zero Trustnot CityView
  • Web Securitynot CityView

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CityView

  • High implementation and licensing costs for smaller municipalities
  • Complex setup and customization requiring expert assistance

Zscaler Internet Access

  • The pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost

Pricing, plan by plan

CityView

$10000/year

No published plan breakdown. See the CityView review.

Zscaler Internet Access

$100/year
  • ZIA Business$100/year
    • Web security
    • URL filtering
    • Cloud firewall
  • ZIA Transformation$200/year
    • All Business features
    • Advanced threat protection
    • Cloud sandbox
  • ZIA Unlimited$350/year
    • All Transformation features
    • Cloud browser isolation
    • CASB

Which should you pick?

Choose CityView if

  • You need building permits.
  • You also want business licensing.
CityView review

Choose Zscaler Internet Access if

  • You need secure web gateway.
  • You work on Web, Desktop, Mobile.
  • You also want cloud firewall.
Zscaler Internet Access review

Questions people ask

Is CityView or Zscaler Internet Access better?
Neither clearly leads. CityView starts at $10000/year and Zscaler Internet Access at $100/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CityView or Zscaler Internet Access?
CityView starts at $10000/year and Zscaler Internet Access at $100/year.
Does CityView or Zscaler Internet Access run on more platforms?
CityView runs on Web. Zscaler Internet Access runs on Web, Desktop, Mobile.
What is CityView best used for?
CityView is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Zscaler Internet Access is typically brought in for.
What can CityView do that Zscaler Internet Access cannot?
CityView covers Building Permits, Business Licensing, Code Enforcement, Inspections Management. Zscaler Internet Access covers Secure web gateway, Cloud firewall, URL filtering, Advanced threat protection.

Answered from the vendors’ own pages

CityView: Is CityView cloud-based or on-premise?

CityView offers both cloud-based SaaS deployments and on-premise options depending on municipality preference and requirements.

Source
Zscaler Internet Access: How many pricing tiers does Zscaler Internet Access offer?

Zscaler Internet Access offers two main platform bundles: the Essentials Platform (entry-level) and the Zscaler Platform (comprehensive). Specific pricing is not published online.

Source
CityView: What modules are included?

CityView Suite includes Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering modules.

Source
Zscaler Internet Access: Are there optional add-on modules available?

Yes. Zscaler offers extensive optional capabilities in five categories including Inline Cyberthreat Protection, Private Access enhancements, Data Security, Security Operations, and Zero Trust Branch.

Source
CityView: How long has CityView been in the market?

CityView has over 40 years of experience serving local governments with community development and municipal land management solutions.

Source
Zscaler Internet Access: How is Zscaler Zero Trust Branch priced?

Zero Trust Branch is sized by encrypted throughput (200 Mbps to 10 Gbps) or endpoint count (200 to 5,000 endpoints), with pricing varying by configuration.

Source
CityView: What is the pricing structure?

CityView pricing ranges from $10,000 to $75,000+ per year for mid-sized municipalities, or approximately $100 to $250 per user per month for SaaS deployments, depending on modules selected.

Source
Zscaler Internet Access: How do I get Zscaler pricing?

Zscaler does not publish pricing online. You must request a demo or contact their sales team to receive a pricing quote.

Source
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