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Government · head to head

CitizenLab vs CivicPlus Asset Management

CitizenLab logo

CitizenLab

Government

Digital Democracy Platform

From
$500/month
Rated
-
Full reviewWebsite
CivicPlus Asset Management logo

CivicPlus Asset Management

Government

Local government asset and work order software, the former Beehive Industries platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CitizenLab citizenLab has rebranded to Go Vocal and the product now sells under govocal.com; CivicPlus Asset Management the product changed owner and name in January 2025, so references, documentation and community knowledge are split between Beehive Industries and CivicPlus Asset Management.
  • They diverge on capability: CitizenLab covers Participatory Budgeting, CivicPlus Asset Management covers Asset register.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CitizenLab and CivicPlus Asset Management actually diverge.

Attributes where CitizenLab and CivicPlus Asset Management differ
AttributeCitizenLabCivicPlus Asset Management
Starting price$500/monthOn request
Pricing modelsubscriptionquote
Founded2015Unknown

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CitizenLab

  • Participatory Budgeting
  • Idea Management
  • Online Consultations
  • Surveys & Polls
  • AI-powered Analysis
  • Single Sign-On
  • Open Data Portals
  • GIS Systems

Only in CivicPlus Asset Management

  • Asset register
  • Work order management
  • Preventive maintenance
  • Esri ArcGIS integration
  • SeeClickFix integration
  • Inventory and stores
  • Service request tracking
  • Utility billing link

What people use each for

The jobs each tool is most often brought in to do.

CitizenLab

  • Running community consultation and participatory budgeting for a citynot CivicPlus Asset Management
  • Collecting resident input through surveys, ideation, mapping and votingnot CivicPlus Asset Management
  • Centralising engagement data across multiple municipal departmentsnot CivicPlus Asset Management

CivicPlus Asset Management

  • A town of fifteen thousand that already runs its website and 311 line on CivicPlus and wants work orders in the same vendor relationshipnot CitizenLab
  • A rural utility district needing asset records and utility billing from one supplier with one support contactnot CitizenLab
  • A public works department converting citizen-reported potholes directly into scheduled work without an integration projectnot CitizenLab
  • A county replacing spreadsheets and paper work orders with a system its staff can learn in days rather than weeksnot CitizenLab

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CitizenLab

  • CitizenLab has rebranded to Go Vocal and the product now sells under govocal.com
  • No prices are published on the plans page; every tier requires scheduling a demo
  • The Essential plan allows only 1 active project and 1 admin seat, with no project manager seats
  • Standard is limited to 4 admin seats and 5 project manager seats, and Premium to 8 admin seats and 25 project manager seats
  • Standard restricts Sensemaking to Light, capped at 30 inputs; auto-insights require Premium
  • The integrated Konveio document annotation and Echo blended engagement methods are excluded from Standard and require Premium
  • Auto-translation on Premium is limited to 3 languages
  • Custom fonts and other premium styling options are Premium only
  • Priority support is Premium only
  • Plans are split by population band, with separate ladders for cities under and over 100K population

CivicPlus Asset Management

  • The product changed owner and name in January 2025, so references, documentation and community knowledge are split between Beehive Industries and CivicPlus Asset Management.
  • Existing Beehive customers face a migration to CivicPlus Asset Management 2.0 that involves data mapping and retraining, not a routine upgrade, and the timing is set by the vendor rather than the customer.
  • It is designed for small and mid-sized municipalities, and larger utilities with complex linear assets or regulatory reporting will find the asset model too shallow.
  • CivicPlus is a private-equity-backed consolidator with many acquired products, so investment in any single acquired line depends on portfolio decisions the customer has no visibility into.
  • No pricing is published and it is frequently sold as part of a wider CivicPlus bundle, which makes a like-for-like comparison against a standalone CMMS difficult.

Pricing, plan by plan

CitizenLab

$500/month
  • Government$500/month
    • Participatory Budgeting
    • Idea Collection
    • Surveys

CivicPlus Asset Management

On request
  • CivicPlus Asset Management$undefined/year
    • Annual subscription sized by population served and module selection
    • Bundled pricing available alongside other CivicPlus municipal products
    • Implementation, data migration and training quoted separately

Which should you pick?

Choose CitizenLab if

  • You need participatory budgeting.
  • You work on Web, Ios, Android.
  • You also want idea management.
CitizenLab review

Choose CivicPlus Asset Management if

  • You need asset register.
  • You work on Web, iOS, Android.
  • You also want work order management.
CivicPlus Asset Management review

Questions people ask

Is CitizenLab or CivicPlus Asset Management better?
Neither clearly leads. CitizenLab starts at $500/month and CivicPlus Asset Management at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CitizenLab or CivicPlus Asset Management?
CitizenLab starts at $500/month and CivicPlus Asset Management at On request.
Does CitizenLab or CivicPlus Asset Management run on more platforms?
CitizenLab runs on Web, Ios, Android. CivicPlus Asset Management runs on Web, iOS, Android.
What is CitizenLab best used for?
CitizenLab is most often used for running community consultation and participatory budgeting for a city, collecting resident input through surveys, ideation, mapping and voting, centralising engagement data across multiple municipal departments. Of those, running community consultation and participatory budgeting for a city and collecting resident input through surveys, ideation, mapping and voting are not what CivicPlus Asset Management is typically brought in for.
What can CitizenLab do that CivicPlus Asset Management cannot?
CitizenLab covers Participatory Budgeting, Idea Management, Online Consultations, Surveys & Polls. CivicPlus Asset Management covers Asset register, Work order management, Preventive maintenance, Esri ArcGIS integration.

Answered from the vendors’ own pages

CitizenLab: How many projects can Essential tier teams manage?

The Essential tier is designed for teams starting small and is limited to 1 active project with 1 admin seat and no project manager seats.

Source
CivicPlus Asset Management: Is Beehive Industries software still sold under that name?

No. CivicPlus acquired the asset management and utility billing products in January 2025 and sells them under the CivicPlus name.

CitizenLab: How many projects can Standard and Premium tiers manage?

Both Standard and Premium tiers support unlimited projects. Standard includes 4 admin seats and 5 project manager seats, while Premium includes 8 admin seats and 25 project manager seats.

Source
CivicPlus Asset Management: Do I have to migrate from the legacy Beehive platform?

Yes. CivicPlus is transitioning customers to CivicPlus Asset Management 2.0, which requires data migration and retraining.

CitizenLab: Does Enterprise tier have any user seat limits?

No, the Enterprise tier is designed for organizations aiming to embed engagement deeply within their infrastructure and includes unlimited admin seats and project managers.

Source
CivicPlus Asset Management: Does it need Esri ArcGIS?

No, it integrates with ArcGIS but does not depend on it the way a GIS-centric product does.

CitizenLab: What are the specific pricing amounts for each tier?

Specific pricing amounts are not disclosed on the plans page. The company directs interested organizations to talk to their team for personalized pricing offers.

Source
CivicPlus Asset Management: Is utility billing included?

No, that is a separate product from the same acquisition and is licensed separately.

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