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Government · head to head

Citizen vs Transmit Security

Citizen logo

Citizen

Government

Real-time Safety Alerts

From
Free
Free plan
Yes
Full reviewWebsite
Transmit Security logo

Transmit Security

Cybersecurity

Customer identity platform built around passwordless and fraud signals

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only Citizen has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citizen no premium or paid features mentioned; Transmit Security pricing is not published, so it cannot be compared early against competitors that post per monthly active user rates, and the eventual quote often mixes per-user and per-transaction units.
  • They diverge on capability: Citizen covers Real-time Alerts, Transmit Security covers Passwordless authentication.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Citizen and Transmit Security actually diverge.

Attributes where Citizen and Transmit Security differ
AttributeCitizenTransmit Security
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
PlatformsIos, AndroidWeb, iOS, Android
CategoryGovernmentCybersecurity
Founded2016Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citizen

  • Real-time Alerts
  • 911 Monitoring
  • Live Video
  • Safety Map
  • Personal Safety
  • Emergency Services
  • Social Media
  • Location Services

Only in Transmit Security

  • Passwordless authentication
  • Detection and response
  • Identity verification
  • Orchestration
  • Account recovery
  • Bot and automation detection
  • Composable APIs

What people use each for

The jobs each tool is most often brought in to do.

Citizen

  • Citizen Servicesnot Transmit Security
  • Records Managementnot Transmit Security
  • Public Safetynot Transmit Security
  • Civic Engagementnot Transmit Security

Transmit Security

  • A bank moving a consumer base off passwords to passkeys without losing customers at the migration stepnot Citizen
  • An insurer whose account recovery flow is the main account takeover route and needs risk scoring inside itnot Citizen
  • A retailer that wants bot detection at login rather than only at checkoutnot Citizen
  • An organisation replacing an in-house customer login system that has become an unfunded engineering liabilitynot Citizen

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citizen

  • No premium or paid features mentioned
  • App is completely free with no monetization model disclosed
  • No in-app purchases or premium tier mentioned
  • Subscription or paid features may exist but not disclosed

Transmit Security

  • Pricing is not published, so it cannot be compared early against competitors that post per monthly active user rates, and the eventual quote often mixes per-user and per-transaction units.
  • Migrating a live consumer identity base is a high risk project, and credential migration constraints mean some users must re-register, which shows up as measurable churn.
  • The vendor is smaller than the identity incumbents, so the partner and systems integrator pool is thinner and staffing a large programme is harder.
  • Workforce identity is not the focus, so an organisation wanting one vendor for employees and customers will still run two platforms.
  • The fraud detection value depends on traffic volume feeding the models, so a smaller deployment gets less benefit from exactly the capability that justified choosing it over a plain identity provider.

Pricing, plan by plan

Citizen

Free
  • BasicFree
    • Real-time Alerts
    • Incident Feed
    • Safety Map

Transmit Security

On request
  • Transmit Security Platform$undefined/year
    • Priced per monthly active user or per transaction by service
    • Services licensed individually or as a platform
    • Free developer tier for evaluation

Which should you pick?

Choose Citizen if

  • You need real-time alerts.
  • You want to start without paying.
  • You work on Ios, Android.
  • You also want 911 monitoring.
Citizen review

Choose Transmit Security if

  • You need passwordless authentication.
  • You work on Web, iOS, Android.
  • You also want detection and response.
Transmit Security review

Questions people ask

Is Citizen or Transmit Security better?
Neither clearly leads. Citizen starts at Free and Transmit Security at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citizen or Transmit Security?
Citizen has a free tier; the other does not. Paid plans start at Free for Citizen and On request for Transmit Security.
Does Citizen or Transmit Security run on more platforms?
Citizen runs on Ios, Android. Transmit Security runs on Web, iOS, Android.
Can I use Citizen for free?
Yes. Citizen has a free tier, so you can try it without paying. Transmit Security starts at On request.
What is Citizen best used for?
Citizen is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Transmit Security is typically brought in for.
What can Citizen do that Transmit Security cannot?
Citizen covers Real-time Alerts, 911 Monitoring, Live Video, Safety Map. Transmit Security covers Passwordless authentication, Detection and response, Identity verification, Orchestration.

Answered from the vendors’ own pages

Citizen: How much does Citizen cost?

Citizen is available as a free app download for iOS and Android. The app includes core safety and alert features at no cost.

Source
Transmit Security: Do we have to replace our existing identity provider?

No. The services are composable, so detection and response or verification can be adopted alongside an existing provider such as Okta or Entra ID.

Citizen: Are there paid features or premium subscriptions in Citizen?

Citizen's website does not mention paid features, premium subscriptions, or in-app purchases. All advertised features appear to be included in the free app.

Source
Transmit Security: Is fraud detection an extra licence?

It is a separate service, but it is designed to run inside the authentication flow rather than as a bolted-on second vendor. Confirm which services are in your quote.

Transmit Security: Is there a way to try it?

Yes, a free developer tier exists for evaluation, though production use is an enterprise agreement.

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