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Quo

Formerly OpenPhone

As of 29 August 2026, Quo starts at $15/month. Business phone system for teams, formerly branded OpenPhone, providing shared numbers, voicemail transcription and an AI agent add-on with per-user monthly…. Softwr lists it under Communication.

Overview

What Quo does

Business phone system for teams, formerly branded OpenPhone, providing shared numbers, voicemail transcription and an AI agent add-on with per-user monthly pricing.

What people use it for

  • Maintaining separate business phone numbers from personal devices
  • Coordinating team communication through shared phone numbers
  • Answering calls 24/7 with AI voice agents and summaries
  • Recording and transcribing calls for sales and customer service

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Quo.

  • Unlimited calling to US and Canadian numbers is subject to a Fair Usage Policy rather than being truly unlimited
  • Starter tier's $15/user annual rate requires prepaying annually; monthly billing costs $19/user, about 27% more
  • The Sona AI agent automation credits are capped at 1,000 free per plan before additional usage is billed

Cross-shopped

What people choose instead of Quo

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Quo costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Starter

$19 /mo

  • One phone number per user
  • Unlimited US & Canadian calling/messaging
  • Voicemail transcripts
  • Sona AI agent
  • Email support
  • 1,000 free automation credits

Business

$33 /mo

  • Everything in Starter plus:
  • AI call summaries and transcripts
  • Group calling and call transfers
  • HubSpot and Salesforce integrations
  • Phone menus and analytics
  • Auto call recording

Scale

$47 /mo

  • Everything in Business plus:
  • AI call tags
  • Dedicated onboarding support
  • Priority and inbound phone support
  • $35/month with annual billing

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How much does Quo cost?

Quo pricing starts at $19/user/month for Starter, $33/user/month for Business, and $47/user/month for Scale. Annual billing provides discounts: $15, $23, and $35 per user/month respectively.

Source
Does Quo offer a free trial?

Yes, Quo offers a 7-day risk-free trial with full access to all features. The trial is cancellable anytime without requiring a credit card.

Source
What is included in the Sona AI agent?

All Quo plans include Sona AI agent with 1,000 free automation credits per month (approximately 10 calls). Add-on Sona AI credits range from $0-$199/month for 1,000-60,000 credits, with overage rates of $0.45-$1.00 per call.

Source
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Softwr does not host reviews and shows no star rating for Quo, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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