AI infrastructure platform for building and deploying autonomous agents
Free plan10 researched notes
Chatbase
Build AI chatbots trained on your data
As of 13 November 2026, Chatbase is free to use. No-code platform for building custom AI chatbots trained on a business's own documents and website content. Softwr lists it under AI.
Overview
What Chatbase does
No-code platform for building custom AI chatbots trained on a business's own documents and website content.
What people use it for
- Automating customer support for returns
- Answering product questions 24/7 across channels
- Routing conversations to sales teams
- Escalating complex issues to human agents
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Chatbase.
- Enterprise plan requires custom pricing with sales contact
- Message credits are consumption-based; exceeding monthly allocation requires additional purchase
Pricing
What Chatbase costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Free
Free
- 50 message credits monthly
- 1 member
- Limited model access
- Agents delete after 14 days of inactivity
Hobby
$40 /mo
- 700 message credits
- 2 members
- Advanced models
- Integrations
- Basic analytics
Standard
$150 /mo
- 4,000 message credits
- 3 members
- Voice
- Telephony
- Helpdesk
- API access
Pro
$500 /mo
- 15,000 message credits
- 5 members
- Advanced analytics
- Sources suggestions
- Ticket support
Enterprise
On request
- Higher limits
- Custom roles
- SSO
- White-labeling
- Audit logs
- Priority support
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Is there a free tier for Chatbase?
Yes, Chatbase offers a free plan with 50 message credits per month, 1 team member, and limited access to AI models. Agents created on the free plan automatically delete after 14 days of inactivity.
SourceWhat are the differences between Standard and Pro plans?
Standard ($150/month) includes 4,000 message credits and 3 team members with voice, telephony, and API access. Pro ($500/month) includes 15,000 message credits, 5 team members, and advanced analytics with ticket support.
SourceHow much does it cost to add extra team members beyond the plan limit?
Chatbase's pricing page does not specify the cost for adding extra team members beyond the included count in each plan. Contact sales for custom member add-on pricing.
SourceDo annual plans offer a discount?
Yes, yearly plans save 20% compared to monthly billing across all tiers.
SourceKeep looking
Where to go from Chatbase
- Chatbase alternativesEvery product people weigh against it
- Chatbase pricingPlans, floors and what the tiers exclude
- Chatbase badgesWhich rules it meets, and the figure behind each
- All AI softwareThe full category
- Best AI softwareThe shortlist, and how it was cut
Best AI software for
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Softwr does not host reviews and shows no star rating for Chatbase, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Chatbase
Chatbase alternatives
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Every tier, and where the cost actually lands
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