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AI · head to head

Chatbase vs Rev

Chatbase logo

Chatbase

AI

Build AI chatbots trained on your data

From
Free
Rated
-
Full reviewWebsite
Rev logo

Rev

AI

Human and AI transcription, captions and subtitles priced per minute

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Chatbase enterprise plan requires custom pricing with sales contact; Rev human transcription at 1.99 US dollars a minute means roughly 120 dollars an hour of audio, so a long-form interview series costs more in transcription than most teams assume before they run the arithmetic.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Chatbase and Rev actually diverge.

Attributes where Chatbase and Rev differ
AttributeChatbaseRev
Pricing modelfreemiumPer minute for human work, per seat per month for AI
PlatformsWebWeb, iOS, Android, API

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (AI).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatbase

Nothing recorded that Rev does not also cover.

Only in Rev

  • Human transcription
  • AI transcription
  • Captions and subtitles
  • Legal transcripts
  • File analysis
  • Clio integration
  • Rev API
  • Speaker identification

What people use each for

The jobs each tool is most often brought in to do.

Chatbase

  • Automating customer support for returnsnot Rev
  • Answering product questions 24/7 across channelsnot Rev
  • Routing conversations to sales teamsnot Rev
  • Escalating complex issues to human agentsnot Rev

Rev

  • A law firm that needs a deposition transcript in a court-acceptable page format with a fixed turnaround and a published per-page price it can bill to a matter.not Chatbase
  • A documentary or podcast producer costing a project in advance, because human transcription at a published per-minute rate makes the transcription line item a known number.not Chatbase
  • A broadcaster needing compliant human captions rather than machine captions, where accuracy is a regulatory requirement and not a convenience.not Chatbase
  • A team with high AI volume and occasional high-stakes files, using the subscription for the bulk and paying the discounted human rate only where accuracy matters.not Chatbase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatbase

  • Enterprise plan requires custom pricing with sales contact
  • Message credits are consumption-based; exceeding monthly allocation requires additional purchase

Rev

  • Human transcription at 1.99 US dollars a minute means roughly 120 dollars an hour of audio, so a long-form interview series costs more in transcription than most teams assume before they run the arithmetic.
  • AI minutes are allocated per seat per month and do not roll over, so bursty workloads, which is how most media production actually behaves, waste allowance in quiet months and run out in busy ones.
  • The product direction has moved towards legal and investigative use, so a newsroom or media buyer is choosing a tool whose roadmap priority sits elsewhere.
  • Foreign-language subtitles are priced from 6.49 to 15.99 US dollars per minute, an order of magnitude above transcription, which makes multi-language localisation of any volume of video expensive enough to change the plan.
  • Human turnaround is stated in hours rather than guaranteed contractually on the published plans, so a hard broadcast or filing deadline needs an agreement beyond the standard terms.

Pricing, plan by plan

Chatbase

Free
  • FreeFree
    • 50 message credits monthly
    • 1 member
    • Limited model access
  • Hobby$40/month
    • 700 message credits
    • 2 members
    • Advanced models
  • Standard$150/month
    • 4,000 message credits
    • 3 members
    • Voice
  • Pro$500/month
    • 15,000 message credits
    • 5 members
    • Advanced analytics

Rev

Free
  • FreeFree
    • 45 AI transcription and caption minutes per month
    • Up to 5 files analysed
    • No human transcription included
  • Essentials$25.49/month
    • 5,000 AI minutes per seat per month
    • Up to 3 seats
    • 10 per cent discount on human transcription, captions and subtitles
  • Pro$47.99/month
    • 10,000 AI minutes per seat per month
    • Up to 5 seats
    • 15 per cent discount on human work
  • Unlimited$undefined/month
    • Unlimited AI minutes
    • Up to 500 files analysed at once
    • Dedicated account specialist

Which should you pick?

Choose Chatbase if

  • You want to start without paying.
Chatbase review

Choose Rev if

  • You need human transcription.
  • You want to start without paying.
  • You work on Web, iOS, Android, API.
  • You also want ai transcription.
Rev review

Questions people ask

Is Chatbase or Rev better?
Neither clearly leads. Chatbase starts at Free and Rev at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatbase or Rev?
Chatbase starts at Free and Rev at Free.
Does Chatbase or Rev run on more platforms?
Chatbase runs on Web. Rev runs on Web, iOS, Android, API.
Can I use Chatbase for free?
Both have a free tier, so you can try either at no cost before committing.
What is Chatbase best used for?
Chatbase is most often used for automating customer support for returns, answering product questions 24/7 across channels, routing conversations to sales teams, escalating complex issues to human agents. Of those, automating customer support for returns and answering product questions 24/7 across channels are not what Rev is typically brought in for.
What can Chatbase do that Rev cannot?
Rev covers Human transcription, AI transcription, Captions and subtitles, Legal transcripts.

Answered from the vendors’ own pages

Chatbase: Is there a free tier for Chatbase?

Yes, Chatbase offers a free plan with 50 message credits per month, 1 team member, and limited access to AI models. Agents created on the free plan automatically delete after 14 days of inactivity.

Source
Rev: How much is human transcription?

1.99 US dollars per minute with a stated accuracy target above 99 per cent, typically returned within 12 hours. Subscribers get 10 to 15 per cent off.

Chatbase: What are the differences between Standard and Pro plans?

Standard ($150/month) includes 4,000 message credits and 3 team members with voice, telephony, and API access. Pro ($500/month) includes 15,000 message credits, 5 team members, and advanced analytics with ticket support.

Source
Rev: Is there a free tier?

Yes, 45 AI minutes per month and up to 5 files analysed, with no human transcription included.

Chatbase: How much does it cost to add extra team members beyond the plan limit?

Chatbase's pricing page does not specify the cost for adding extra team members beyond the included count in each plan. Contact sales for custom member add-on pricing.

Source
Rev: Do unused AI minutes roll over?

No. The allowance is per seat per month and resets, which penalises irregular workloads.

Chatbase: Do annual plans offer a discount?

Yes, yearly plans save 20% compared to monthly billing across all tiers.

Source
Rev: Can it do subtitles in other languages?

Yes, across seventeen languages, priced from 6.49 to 15.99 US dollars per minute, considerably more than transcription.

Rev: Is Rev still a good choice for newsrooms?

It works, but the subscription tiers are now positioned around legal and investigative workflows, so a newsroom should compare it against a tool built specifically for journalism.

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