Softwr

AI · head to head

Chatbase vs Gumloop

Chatbase logo

Chatbase

AI

Build AI chatbots trained on your data

From
Free
Rated
-
Full reviewWebsite
Gumloop logo

Gumloop

AI

AI infrastructure platform for building and deploying autonomous agents

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Chatbase enterprise plan requires custom pricing with sales contact; Gumloop pro plan at $37/month may be limiting for enterprises considering spending caps
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Chatbase and Gumloop actually diverge.

Attributes where Chatbase and Gumloop differ
AttributeChatbaseGumloop
Pricing modelfreemiumTiered subscription with usage credits
PlatformsWebWeb, Slack, Microsoft Teams, Gmail

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (AI).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatbase

Nothing recorded that Gumloop does not also cover.

Only in Gumloop

  • No-code agent builder
  • 300+ app integrations
  • Company Brain
  • Self-improving agents
  • Multi-channel deployment
  • Role-based access
  • Budget controls
  • Audit logging

What people use each for

The jobs each tool is most often brought in to do.

Chatbase

  • Automating customer support for returnsnot Gumloop
  • Answering product questions 24/7 across channelsnot Gumloop
  • Routing conversations to sales teamsnot Gumloop
  • Escalating complex issues to human agentsnot Gumloop

Gumloop

  • CRM management and sales pipeline analysisnot Chatbase
  • Lead qualification and sales outreach automationnot Chatbase
  • Meeting preparation and call analysisnot Chatbase
  • Data analysis and automated reportingnot Chatbase
  • Content creation and knowledge base updatesnot Chatbase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatbase

  • Enterprise plan requires custom pricing with sales contact
  • Message credits are consumption-based; exceeding monthly allocation requires additional purchase

Gumloop

  • Pro plan at $37/month may be limiting for enterprises considering spending caps
  • Requires enterprise plan for advanced security controls needed by large organizations
  • No permanent free tier beyond 14-day trial
  • Company Brain integration depends on having all tools connected

Pricing, plan by plan

Chatbase

Free
  • FreeFree
    • 50 message credits monthly
    • 1 member
    • Limited model access
  • Hobby$40/month
    • 700 message credits
    • 2 members
    • Advanced models
  • Standard$150/month
    • 4,000 message credits
    • 3 members
    • Voice
  • Pro$500/month
    • 15,000 message credits
    • 5 members
    • Advanced analytics

Gumloop

Free
  • Free TrialFree
    • 14-day free trial of Pro plan
  • Enterprise$undefined/custom
    • Custom credit allocation
    • 35+ models plus custom proxy
    • Org-wide security controls

Which should you pick?

Choose Chatbase if

  • You want to start without paying.
Chatbase review

Choose Gumloop if

  • You need no-code agent builder.
  • You want to start without paying.
  • You work on Web, Slack, Microsoft Teams, Gmail.
  • You also want 300+ app integrations.
Gumloop review

Questions people ask

Is Chatbase or Gumloop better?
Neither clearly leads. Chatbase starts at Free and Gumloop at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatbase or Gumloop?
Chatbase starts at Free and Gumloop at Free.
Does Chatbase or Gumloop run on more platforms?
Chatbase runs on Web. Gumloop runs on Web, Slack, Microsoft Teams, Gmail.
Can I use Chatbase for free?
Both have a free tier, so you can try either at no cost before committing.
What is Chatbase best used for?
Chatbase is most often used for automating customer support for returns, answering product questions 24/7 across channels, routing conversations to sales teams, escalating complex issues to human agents. Of those, automating customer support for returns and answering product questions 24/7 across channels are not what Gumloop is typically brought in for.
What can Chatbase do that Gumloop cannot?
Gumloop covers No-code agent builder, 300+ app integrations, Company Brain, Self-improving agents.

Answered from the vendors’ own pages

Chatbase: Is there a free tier for Chatbase?

Yes, Chatbase offers a free plan with 50 message credits per month, 1 team member, and limited access to AI models. Agents created on the free plan automatically delete after 14 days of inactivity.

Source
Gumloop: Can non-technical users build agents with Gumloop?

Yes, Gumloop is designed for domain experts without programming skills. The no-code interface enables anyone who understands a task to automate it without coding.

Source
Chatbase: What are the differences between Standard and Pro plans?

Standard ($150/month) includes 4,000 message credits and 3 team members with voice, telephony, and API access. Pro ($500/month) includes 15,000 message credits, 5 team members, and advanced analytics with ticket support.

Source
Gumloop: How many applications can Gumloop integrate with?

Gumloop integrates with 300+ business tools including Salesforce, HubSpot, Slack, Gmail, GitHub, Jira, and others. The Company Brain feature unifies data from all connected applications.

Source
Chatbase: How much does it cost to add extra team members beyond the plan limit?

Chatbase's pricing page does not specify the cost for adding extra team members beyond the included count in each plan. Contact sales for custom member add-on pricing.

Source
Gumloop: What security features does Enterprise include?

Enterprise plans offer SCIM and SAML support, SOC 2 Type II compliance, custom MCP server hosting, advanced admin features, audit logging, and VPC deployments for data isolation.

Source
Chatbase: Do annual plans offer a discount?

Yes, yearly plans save 20% compared to monthly billing across all tiers.

Source
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