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Nonprofits · head to head

Charity Navigator vs VolunteerHub

Charity Navigator logo

Charity Navigator

Nonprofits

Nonprofit intelligence and rating platform

From
Free
Rated
-
Full reviewWebsite
VolunteerHub logo

VolunteerHub

Nonprofits

Volunteer management platform for nonprofits

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Charity Navigator has a free tier, so it costs nothing to try first.
  • Each has a real cost: Charity Navigator charity Navigator is a free 501(c)(3) nonprofit service funded by donor donations rather than charging the charities it rates, so it has no vendor pricing model to compare (own about-us page).; VolunteerHub both published plans are billed annually and carry a set up fee on top of the monthly figure
  • They diverge on capability: Charity Navigator covers Nonprofit ratings, VolunteerHub covers Volunteer database.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Charity Navigator and VolunteerHub actually diverge.

Attributes where Charity Navigator and VolunteerHub differ
AttributeCharity NavigatorVolunteerHub
Starting priceFreeOn request
Pricing modelfreesubscription
Free tierYesNo
PlatformsWeb, Mobile-responsiveWeb, IOS, Android
Founded20012011

Identical on both: user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Charity Navigator

  • Nonprofit ratings
  • Financial analysis
  • Donor reviews
  • Impact metrics
  • Fundraising data
  • GiveWell
  • BBB Wise Giving Alliance
  • Mobile-responsive support

Only in VolunteerHub

  • Volunteer database
  • Scheduling
  • Task management
  • Communication tools
  • Reporting
  • Zapier
  • Google Calendar
  • Slack

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Charity Navigator

  • Nonprofit evaluation and researchnot VolunteerHub
  • Charitable giving decisionsnot VolunteerHub
  • Donor due diligencenot VolunteerHub

VolunteerHub

  • Scheduling and self-registration for volunteer shifts and eventsnot Charity Navigator
  • Tracking volunteer hours and generating custom reportsnot Charity Navigator
  • Recruiting volunteers through branded opportunity landing pagesnot Charity Navigator

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Charity Navigator

  • Charity Navigator is a free 501(c)(3) nonprofit service funded by donor donations rather than charging the charities it rates, so it has no vendor pricing model to compare (own about-us page).

VolunteerHub

  • Both published plans are billed annually and carry a set up fee on top of the monthly figure
  • The entry Plus plan starts at $143 per month and Pro at $288 per month, both quoted as starting prices
  • Plans carry a user limit; only volunteers inactive for a full twelve months stop counting against it
  • Single Sign-On is an optional paid add-on on every tier including Enterprise, not an included feature
  • Background check integrations with Sterling Volunteers and PeopleFacts are optional paid add-ons on every tier
  • CRM integrations such as Raiser's Edge are optional add-ons rather than included
  • Volunteer fundraising is optional on Plus and Pro and carries a processing fee when used
  • The Enterprise tier has no published price and requires contacting sales

Pricing, plan by plan

Charity Navigator

Free
  • Free ProfileFree
    • Nonprofit profile
    • Ratings
    • Financial data

VolunteerHub

On request
  • Starter$75/month
    • Volunteer database
    • Scheduling
  • Professional$150/month
    • Advanced reporting
    • Mobile app
    • Integrations

Which should you pick?

Choose Charity Navigator if

  • You need nonprofit ratings.
  • You want to start without paying.
  • You work on Web, Mobile-responsive.
  • You also want financial analysis.
Charity Navigator review

Choose VolunteerHub if

  • You need volunteer database.
  • You work on Web, IOS, Android.
  • You also want scheduling.
VolunteerHub review

Questions people ask

Is Charity Navigator or VolunteerHub better?
Neither clearly leads. Charity Navigator starts at Free and VolunteerHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Charity Navigator or VolunteerHub?
Charity Navigator has a free tier; the other does not. Paid plans start at Free for Charity Navigator and On request for VolunteerHub.
Does Charity Navigator or VolunteerHub run on more platforms?
Charity Navigator runs on Web, Mobile-responsive. VolunteerHub runs on Web, IOS, Android.
Can I use Charity Navigator for free?
Yes. Charity Navigator has a free tier, so you can try it without paying. VolunteerHub starts at On request.
What is Charity Navigator best used for?
Charity Navigator is most often used for nonprofit evaluation and research, charitable giving decisions, donor due diligence. Of those, nonprofit evaluation and research and charitable giving decisions are not what VolunteerHub is typically brought in for.
What can Charity Navigator do that VolunteerHub cannot?
Charity Navigator covers Nonprofit ratings, Financial analysis, Donor reviews, Impact metrics. VolunteerHub covers Volunteer database, Scheduling, Task management, Communication tools. Both handle Web support.

Answered from the vendors’ own pages

Charity Navigator: Is Charity Navigator free to use?

Yes, Charity Navigator provides completely free access to its database of charity ratings, donor education resources, Giving Basket donation tool, and AI-powered charity recommendations.

Source
VolunteerHub: What is VolunteerHub's least expensive plan?

The Plus plan starts at $143 per month when billed annually, plus a setup fee.

Source
Charity Navigator: How does Charity Navigator make money if its services are free?

Charity Navigator operates through donations to the organization itself. The site includes a 'Support Charity Navigator' link for users who wish to contribute.

VolunteerHub: What additional costs might apply with VolunteerHub's Pro plan?

The Pro plan starting at $288/month includes most core features, but advanced features are marked as optional, suggesting additional costs may apply for add-ons like group management and data import/export.

Source
Charity Navigator: What information can I access for free on Charity Navigator?

Free access includes searching and rating charities, using the Giving Basket donation tool, accessing donor education materials, and using Horizon AI Search for personalized charity recommendations.

VolunteerHub: Are there any limitations on users or reports with VolunteerHub?

No, all three VolunteerHub tiers (Plus, Pro, and Enterprise) include unlimited users and unlimited event configuration.

Source
VolunteerHub: What integrations does VolunteerHub support?

All VolunteerHub plans include integration with Zapier and access to CRM and background check integrations.

Source
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