Softwr

Automotive · head to head

CCC Intelligent Solutions vs KBB

C

CCC Intelligent Solutions

Automotive

Complete collision and claims solutions

From
On request
Rated
-
Full reviewWebsite
KBB logo

KBB

Automotive

Vehicle pricing and research from Kelley Blue Book

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only KBB has a free tier, so it costs nothing to try first.
  • Each has a real cost: CCC Intelligent Solutions the Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.; KBB kBB car-values tool is free to consumers with no subscription tier, per the 27 Dec 2022 archive capture
  • They diverge on capability: CCC Intelligent Solutions covers Estimating engine, KBB covers Vehicle pricing.

Where they differ

Only the attributes on which CCC Intelligent Solutions and KBB actually diverge.

Attributes where CCC Intelligent Solutions and KBB differ
AttributeCCC Intelligent SolutionsKBB
Starting priceOn requestFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Mobile, DesktopWeb, Mobile, App
Founded19801926

Identical on both: user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CCC Intelligent Solutions

  • Estimating engine
  • Claims management
  • Work order tracking
  • Photo management
  • Parts pricing
  • Labor guides
  • Workflow automation
  • Communication platform

Only in KBB

  • Vehicle pricing
  • Trade-in values
  • Depreciation estimates
  • Expert reviews
  • Comparisons
  • Research tools
  • Cost of ownership
  • Inventory search

Both cover

  • Mobile apps
  • SSL encryption
  • Secure authentication

What people use each for

The jobs each tool is most often brought in to do.

CCC Intelligent Solutions

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

KBB

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CCC Intelligent Solutions

  • The Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.

KBB

  • KBB car-values tool is free to consumers with no subscription tier, per the 27 Dec 2022 archive capture

Pricing, plan by plan

CCC Intelligent Solutions

On request
  • Estimating Suite$undefined/month
    • Damage estimating
    • Parts pricing
    • Labor guides
  • Claims Suite$undefined/month
    • Claims management
    • Repair tracking
    • Communication tools
  • Complete Platform$undefined/month
    • All modules
    • Complete integration
    • Custom workflows

KBB

Free
  • FreeFree
    • Vehicle values
    • Pricing data
    • Expert reviews
  • Dealer Instant Offer$299/month
    • Instant offer capability
    • Lead generation
    • Customer tools

Which should you pick?

Choose CCC Intelligent Solutions if

  • You need estimating engine.
  • You work on Web, Mobile, Desktop.
  • You also want claims management.
CCC Intelligent Solutions review

Choose KBB if

  • You need vehicle pricing.
  • You want to start without paying.
  • You work on Web, Mobile, App.
  • You also want trade-in values.
KBB review

Questions people ask

Is CCC Intelligent Solutions or KBB better?
Neither clearly leads. CCC Intelligent Solutions starts at On request and KBB at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CCC Intelligent Solutions or KBB?
KBB has a free tier; the other does not. Paid plans start at On request for CCC Intelligent Solutions and Free for KBB.
Does CCC Intelligent Solutions or KBB run on more platforms?
CCC Intelligent Solutions runs on Web, Mobile, Desktop. KBB runs on Web, Mobile, App.
Can I use KBB for free?
Yes. KBB has a free tier, so you can try it without paying. CCC Intelligent Solutions starts at On request.
What is CCC Intelligent Solutions best used for?
CCC Intelligent Solutions is most often used for dealership management, service scheduling, inventory management, sales operations.
What can CCC Intelligent Solutions do that KBB cannot?
CCC Intelligent Solutions covers Estimating engine, Claims management, Work order tracking, Photo management. KBB covers Vehicle pricing, Trade-in values, Depreciation estimates, Expert reviews. Both handle Mobile apps, SSL encryption, Secure authentication.
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