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Technology · head to head

Canny vs Supabase

Canny logo

Canny

Technology

Capture, organize, and analyze product feedback

From
Free
Rated
-
Full reviewWebsite
Supabase logo

Supabase

Technology

The open source Firebase alternative

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Canny tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs; Supabase free tier projects auto-pause after 1 week of inactivity
  • They diverge on capability: Canny covers Feedback boards, Supabase covers PostgreSQL database.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Canny and Supabase actually diverge.

Attributes where Canny and Supabase differ
AttributeCannySupabase
Pricing modelsubscriptionUnknown
PlatformsWeb, Claude AI (MCP)Web, iOS, Android
Founded20152020

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Technology).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Canny

  • Feedback boards
  • Voting system
  • Roadmap planning
  • Changelog
  • User segmentation
  • Status updates
  • Admin moderation
  • Analytics

Only in Supabase

  • PostgreSQL database
  • Auto-generated APIs
  • Authentication & authorization
  • Real-time subscriptions
  • Storage
  • Edge functions
  • Vector embeddings
  • Database migrations

Both cover

  • SSL

What people use each for

The jobs each tool is most often brought in to do.

Canny

  • Feature request managementnot Supabase
  • Product roadmappingnot Supabase
  • Customer feedback collectionnot Supabase
  • Changelog communicationnot Supabase
  • User engagementnot Supabase

Supabase

  • Web application backends using Postgres plus auto-generated REST/GraphQL APIsnot Canny
  • Mobile app backends via Flutter/Swift/Kotlin client librariesnot Canny
  • AI applications using vector/embeddings storagenot Canny
  • Authentication with 20+ social providers plus email/passwordnot Canny
  • File and media storage (S3-compatible with CDN) and realtime sync over WebSocketsnot Canny

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Canny

  • Tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs
  • Limited integrations on Core plan; must upgrade to Pro to connect with Jira and Linear
  • Lacks built-in analytics for identifying themes and patterns across hundreds of feedback requests without manual tagging
  • Customizations limited for public-facing interfaces regarding branding and information presentation
  • Autopilot AI cannot be linked to product knowledge bases to better understand products and improve function
  • Slow response times reported by users, affecting feedback management efficiency
  • Limited custom user fields and manual data updates require API access

Supabase

  • Free tier projects auto-pause after 1 week of inactivity
  • Free tier hard caps: 500 MB database, 1 GB file storage, 5 GB egress/month, 50,000 monthly active users, max 2 active free projects per organization
  • Pro plan charges usage overages beyond included quotas, e.g. $0.00325 per MAU above 100,000 and $0.125/GB disk above 8 GB
  • SOC2/ISO 27001 certification and HIPAA (add-on) compliance require the $599/month Team plan; not available on the $25/month Pro plan

Pricing, plan by plan

Canny

Free
  • FreeFree
    • Up to 100 tracked users
    • Unlimited feedback
    • 1 board
  • Starter$400/month
    • 1,000 tracked users
    • Unlimited boards
    • Private boards
  • Growth$900/month
    • 5,000 tracked users
    • API access
    • SSO
  • Business$undefined/month
    • Unlimited tracked users
    • White label
    • SLA

Supabase

Free
  • FreeFree
    • 50,000 MAU
    • 500MB database
    • 5GB egress
  • Pro$25/month
    • 100,000 MAU
    • 8GB disk
    • 250GB egress
  • Team$599/month
    • SOC2 and ISO 27001
    • HIPAA add-on
    • 28-day log / 14-day backup retention
  • Enterprise$undefined/month
    • Custom limits
    • Dedicated support manager
    • 24/7/365 support

Which should you pick?

Choose Canny if

  • You need feedback boards.
  • You want to start without paying.
  • You work on Web, Claude AI (MCP).
  • You also want voting system.
Canny review

Choose Supabase if

  • You need postgresql database.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want auto-generated apis.
Supabase review

Questions people ask

Is Canny or Supabase better?
Neither clearly leads. Canny starts at Free and Supabase at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Canny or Supabase?
Canny starts at Free and Supabase at Free.
Does Canny or Supabase run on more platforms?
Canny runs on Web, Claude AI (MCP). Supabase runs on Web, iOS, Android.
Can I use Canny for free?
Both have a free tier, so you can try either at no cost before committing.
What is Canny best used for?
Canny is most often used for feature request management, product roadmapping, customer feedback collection, changelog communication. Of those, feature request management and product roadmapping are not what Supabase is typically brought in for.
What can Canny do that Supabase cannot?
Canny covers Feedback boards, Voting system, Roadmap planning, Changelog. Supabase covers PostgreSQL database, Auto-generated APIs, Authentication & authorization, Real-time subscriptions. Both handle SSL.

Answered from the vendors’ own pages

Canny: Does Canny offer a free plan?

Yes. Canny offers a free plan that allows collecting up to 100 feedback ideas. Free users get basic features without roadmap, changelog, or integrations.

Source
Supabase: How much does Supabase cost?

Supabase offers a free tier and three paid plans. Pro starts at $25 per month, Team at $599 per month, and Enterprise requires a custom quote. All pricing is in USD charged monthly.

Source
Canny: How is Canny priced?

Canny pricing scales based on tracked users. Core starts at $19/month (100 users, annual), Pro starts at $79/month (100 users, annual). Prices increase as tracked users grow.

Source
Supabase: What are Supabase's usage overage fees?

Pro plan users pay $0.00325 per monthly active user over the 100,000 included, and $0.125 per GB for database storage exceeding 8 GB per project. Compute instances cost $10 to $3,730+ per month.

Source
Canny: What is a tracked user in Canny?

A tracked user is anyone who posts, votes, or comments on your Canny board or embedded widget. Each unique end user counts once and the count accumulates.

Source
Canny: What is Canny Autopilot?

Canny Autopilot is an AI feature that automatically captures feature requests from communication tools like Gong, Intercom, Slack, and Zendesk. It prioritizes requests by revenue impact.

Source
Canny: Does Canny have a public roadmap feature?

Yes. Canny provides a public roadmap where customers can see what is planned, building, and shipped. Customers can vote on features and watch their feedback progress.

Source
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