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Scheduling & Booking · head to head

Booker by Mindbody vs Capsule

Booker by Mindbody logo

Booker by Mindbody

Scheduling & Booking

Complete spa management solution

From
$129/month
Rated
-
Full reviewWebsite
Capsule logo

Capsule

CRM & Sales

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Booker by Mindbody only the Starter plan carries a published price, from $139 per month; Accelerate, Ultimate and Enterprise are quote only; Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • They diverge on capability: Booker by Mindbody covers Online booking, Capsule covers Contact management.

Where they differ

Only the attributes on which Booker by Mindbody and Capsule actually diverge.

Attributes where Booker by Mindbody and Capsule differ
AttributeBooker by MindbodyCapsule
Starting price$129/month$19/month
PlatformsWeb, Ios, Android, ApiWeb, Ios, Android
CategoryScheduling & BookingCRM & Sales
Founded20012008

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Booker by Mindbody

  • Online booking
  • Client management
  • Point of sale
  • Inventory tracking
  • Marketing automation
  • Gift cards
  • Packages & memberships
  • Reporting & analytics

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Slack
  • Zapier
  • Google Apps

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Booker by Mindbody

  • Booking and managing appointments for spas and salonsnot Capsule
  • Running point of sale, payments and staff scheduling in one systemnot Capsule
  • Listing a business on the Mindbody consumer app to attract clientsnot Capsule

Capsule

  • Simple contact and pipeline CRM for a small teamnot Booker by Mindbody
  • Tracking deals and follow-up tasksnot Booker by Mindbody
  • Linking emails and notes to contact recordsnot Booker by Mindbody
  • Multiple sales pipelines on the paid tiersnot Booker by Mindbody

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Booker by Mindbody

  • Only the Starter plan carries a published price, from $139 per month; Accelerate, Ultimate and Enterprise are quote only
  • The Starter plan limits staff logins and provides basic reporting only
  • Marketing automation, reviews and referrals, and unlimited two way text messaging are restricted to the Ultimate tier
  • The Messenger AI chatbot is a paid add on even on the higher tiers

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Pricing, plan by plan

Booker by Mindbody

$129/month
  • Essential$129/month
    • Online booking
    • Client management
    • POS
  • Accelerate$259/month
    • Everything in Essential
    • Advanced marketing
    • Inventory management
  • Ultimate$399/month
    • Everything in Accelerate
    • Premium support
    • Advanced analytics

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Which should you pick?

Choose Booker by Mindbody if

  • You need online booking.
  • You work on Web, Ios, Android, Api.
  • You also want client management.
Booker by Mindbody review

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Questions people ask

Is Booker by Mindbody or Capsule better?
Neither clearly leads. Booker by Mindbody starts at $129/month and Capsule at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Booker by Mindbody or Capsule?
Booker by Mindbody starts at $129/month and Capsule at $19/month.
Does Booker by Mindbody or Capsule run on more platforms?
Booker by Mindbody runs on Web, Ios, Android, Api. Capsule runs on Web, Ios, Android.
What is Booker by Mindbody best used for?
Booker by Mindbody is most often used for booking and managing appointments for spas and salons, running point of sale, payments and staff scheduling in one system, listing a business on the mindbody consumer app to attract clients. Of those, booking and managing appointments for spas and salons and running point of sale, payments and staff scheduling in one system are not what Capsule is typically brought in for.
What can Booker by Mindbody do that Capsule cannot?
Booker by Mindbody covers Online booking, Client management, Point of sale, Inventory tracking. Capsule covers Contact management, Deal tracking, Task management, Email sync. Both handle Cloud deployment, Web support.
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