Softwr

Software · head to head

Airbnb vs Capsule

A

Airbnb

Software

Book unique homes and experiences all over the world

From
On request
Rated
-
Full reviewWebsite
Capsule logo

Capsule

Software

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Airbnb guests pay a service fee of 14.1% to 16.5% of the booking subtotal on top of the nightly rate; Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline

Where they differ

Only the attributes on which Airbnb and Capsule actually diverge.

Attributes where Airbnb and Capsule differ
AttributeAirbnbCapsule
Starting priceOn request$19/month
Pricing modeltransactionsubscription
PlatformsWebWeb, Ios, Android
FoundedUnknown2008

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Airbnb

Nothing recorded that Capsule does not also cover.

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Slack
  • Zapier
  • Google Apps

What people use each for

The jobs each tool is most often brought in to do.

Airbnb

No use cases recorded yet. See the Airbnb review.

Capsule

  • Simple contact and pipeline CRM for a small teamnot Airbnb
  • Tracking deals and follow-up tasksnot Airbnb
  • Linking emails and notes to contact recordsnot Airbnb
  • Multiple sales pipelines on the paid tiersnot Airbnb

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Airbnb

  • Guests pay a service fee of 14.1% to 16.5% of the booking subtotal on top of the nightly rate
  • Hosts on the split-fee structure pay a further 3% fee, rising to 4% for listings in Brazil and Mexico, or up to 16% under the single-fee structure

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Pricing, plan by plan

Airbnb

On request

No published plan breakdown. See the Airbnb review.

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Which should you pick?

Choose Airbnb if

Nothing in the data separates Airbnb from Capsule on the points above - pick on price and on how each one feels to use.

Airbnb review

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Questions people ask

Is Airbnb or Capsule better?
Neither clearly leads. Airbnb starts at On request and Capsule at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Airbnb or Capsule?
Airbnb starts at On request and Capsule at $19/month.
Does Airbnb or Capsule run on more platforms?
Airbnb runs on Web. Capsule runs on Web, Ios, Android.
What can Airbnb do that Capsule cannot?
Capsule covers Contact management, Deal tracking, Task management, Email sync.
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Related pages

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