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Software · head to head

Capsule vs Employment Hero

Capsule logo

Capsule

Software

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
Employment Hero logo

Employment Hero

Software

Australian HR, payroll and recruitment platform for employment management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Employment Hero hR Essentials at AUD 10/employee/month requires a minimum of 10 users, so it cannot be bought for a team smaller than that even if actual headcount is lower

Where they differ

Only the attributes on which Capsule and Employment Hero actually diverge.

Attributes where Capsule and Employment Hero differ
AttributeCapsuleEmployment Hero
Starting price$19/monthOn request
PlatformsWeb, Ios, AndroidWeb
Founded2008Unknown

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Slack
  • Zapier
  • Google Apps

Only in Employment Hero

Nothing recorded that Capsule does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot Employment Hero
  • Tracking deals and follow-up tasksnot Employment Hero
  • Linking emails and notes to contact recordsnot Employment Hero
  • Multiple sales pipelines on the paid tiersnot Employment Hero

Employment Hero

No use cases recorded yet. See the Employment Hero review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Employment Hero

  • HR Essentials at AUD 10/employee/month requires a minimum of 10 users, so it cannot be bought for a team smaller than that even if actual headcount is lower
  • Core features like payroll, chat and rostering are unbundled add-ons billed separately per employee, for example Managed Payroll costs an extra AUD 20/employee/month with a AUD 400 monthly minimum

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Employment Hero

On request

No published plan breakdown. See the Employment Hero review.

Which should you pick?

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Choose Employment Hero if

Nothing in the data separates Employment Hero from Capsule on the points above - pick on price and on how each one feels to use.

Employment Hero review

Questions people ask

Is Capsule or Employment Hero better?
Neither clearly leads. Capsule starts at $19/month and Employment Hero at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or Employment Hero?
Capsule starts at $19/month and Employment Hero at On request.
Does Capsule or Employment Hero run on more platforms?
Capsule runs on Web, Ios, Android. Employment Hero runs on Web.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Employment Hero is typically brought in for.
What can Capsule do that Employment Hero cannot?
Capsule covers Contact management, Deal tracking, Task management, Email sync.
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