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Software · head to head

Bitrix24 vs PlanetScale

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
PlanetScale logo

PlanetScale

Software

The MySQL-compatible serverless database

From
$15/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; PlanetScale eBS High Availability requires 3-node configuration with replication overhead
  • They diverge on capability: Bitrix24 covers Contact management, PlanetScale covers Database Branching.

Where they differ

Only the attributes on which Bitrix24 and PlanetScale actually diverge.

Attributes where Bitrix24 and PlanetScale differ
AttributeBitrix24PlanetScale
Starting priceFree$15/month
Free tierYesNo
PlatformsWeb, Ios, AndroidCloud-hosted (AWS, GCP, Azure)
Founded20122018

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in PlanetScale

  • Database Branching
  • Non-blocking Schema Changes
  • Insights
  • Horizontal Scaling
  • Connection Pooling
  • Query Caching
  • Automatic Backups
  • Global Replication

Both cover

  • GDPR
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot PlanetScale
  • Team chat, tasks and project management in one suitenot PlanetScale
  • Telephony and email integrated with customer recordsnot PlanetScale
  • Document storage and collaborationnot PlanetScale
  • Workflow automation and HR records on the higher tiersnot PlanetScale

PlanetScale

  • MySQL database hosting with automatic failover and replicationnot Bitrix24
  • Vitess-based sharding for horizontal scaling across large datasetsnot Bitrix24
  • Cloud provider flexibility across AWS, GCP, Azure with 60+ regionsnot Bitrix24
  • Cost-effective database clusters using ARM64 architecture optionsnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

PlanetScale

  • EBS High Availability requires 3-node configuration with replication overhead
  • EBS Non-HA single-node option lacks redundancy and automatic failover
  • Pricing varies by cloud provider and region, requiring queries for specific rates
  • ARM64 architecture only available on EBS tier, not Metal deployments

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

PlanetScale

$15/month

No published plan breakdown. See the PlanetScale review.

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose PlanetScale if

  • You need database branching.
  • You work on Cloud-hosted (AWS, GCP, Azure).
  • You also want non-blocking schema changes.
PlanetScale review

Questions people ask

Is Bitrix24 or PlanetScale better?
Neither clearly leads. Bitrix24 starts at Free and PlanetScale at $15/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or PlanetScale?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $15/month for PlanetScale.
Does Bitrix24 or PlanetScale run on more platforms?
Bitrix24 runs on Web, Ios, Android. PlanetScale runs on Cloud-hosted (AWS, GCP, Azure).
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. PlanetScale starts at $15/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what PlanetScale is typically brought in for.
What can Bitrix24 do that PlanetScale cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. PlanetScale covers Database Branching, Non-blocking Schema Changes, Insights, Horizontal Scaling. Both handle GDPR, Cloud deployment, Web support.
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Related pages

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