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CRM & Sales · head to head

Freshsales vs PlanetScale

F

Freshsales

CRM & Sales

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite
PlanetScale logo

PlanetScale

Database & Data Management

The MySQL-compatible serverless database

From
$15/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price; PlanetScale eBS High Availability requires 3-node configuration with replication overhead
  • They diverge on capability: Freshsales covers Contact management, PlanetScale covers Database Branching.

Where they differ

Only the attributes on which Freshsales and PlanetScale actually diverge.

Attributes where Freshsales and PlanetScale differ
AttributeFreshsalesPlanetScale
Starting price$19/month$15/month
PlatformsWeb, Ios, AndroidCloud-hosted (AWS, GCP, Azure)
CategoryCRM & SalesDatabase & Data Management
Founded20102018

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail

Only in PlanetScale

  • Database Branching
  • Non-blocking Schema Changes
  • Insights
  • Horizontal Scaling
  • Connection Pooling
  • Query Caching
  • Automatic Backups
  • Global Replication

Both cover

  • SOC2
  • GDPR
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Freshsales

  • Sales CRM with built in email, phone and chatnot PlanetScale
  • Managing deals, pipelines and sales sequencesnot PlanetScale

PlanetScale

  • MySQL database hosting with automatic failover and replicationnot Freshsales
  • Vitess-based sharding for horizontal scaling across large datasetsnot Freshsales
  • Cloud provider flexibility across AWS, GCP, Azure with 60+ regionsnot Freshsales
  • Cost-effective database clusters using ARM64 architecture optionsnot Freshsales

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

PlanetScale

  • EBS High Availability requires 3-node configuration with replication overhead
  • EBS Non-HA single-node option lacks redundancy and automatic failover
  • Pricing varies by cloud provider and region, requiring queries for specific rates
  • ARM64 architecture only available on EBS tier, not Metal deployments

Pricing, plan by plan

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

PlanetScale

$15/month

No published plan breakdown. See the PlanetScale review.

Which should you pick?

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.
Freshsales review

Choose PlanetScale if

  • You need database branching.
  • You work on Cloud-hosted (AWS, GCP, Azure).
  • You also want non-blocking schema changes.
PlanetScale review

Questions people ask

Is Freshsales or PlanetScale better?
Neither clearly leads. Freshsales starts at $19/month and PlanetScale at $15/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshsales or PlanetScale?
Freshsales starts at $19/month and PlanetScale at $15/month.
Does Freshsales or PlanetScale run on more platforms?
Freshsales runs on Web, Ios, Android. PlanetScale runs on Cloud-hosted (AWS, GCP, Azure).
What is Freshsales best used for?
Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what PlanetScale is typically brought in for.
What can Freshsales do that PlanetScale cannot?
Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. PlanetScale covers Database Branching, Non-blocking Schema Changes, Insights, Horizontal Scaling. Both handle SOC2, GDPR, Cloud deployment, Web support.
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