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Software · head to head

Bitrix24 vs Couchbase

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Couchbase logo

Couchbase

Software

The modern database for enterprise applications

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Couchbase the free tier is a single node with 8 GB of storage and forum support only
  • They diverge on capability: Bitrix24 covers Contact management, Couchbase covers JSON Document Model.

Where they differ

Only the attributes on which Bitrix24 and Couchbase actually diverge.

Attributes where Bitrix24 and Couchbase differ
AttributeBitrix24Couchbase
Pricing modelsubscriptionfreemium
PlatformsWeb, Ios, AndroidLinux, Windows, Mac, Docker, Web
Founded20122011

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Couchbase

  • JSON Document Model
  • SQL++ Query
  • Full-text Search
  • Eventing
  • Analytics
  • Mobile Sync
  • Multi-dimensional Scaling
  • Kafka

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Couchbase
  • Team chat, tasks and project management in one suitenot Couchbase
  • Telephony and email integrated with customer recordsnot Couchbase
  • Document storage and collaborationnot Couchbase
  • Workflow automation and HR records on the higher tiersnot Couchbase

Couchbase

  • Running a distributed NoSQL document database as a managed servicenot Bitrix24
  • Mobile sync and offline first applications backed by a cloud databasenot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Couchbase

  • The free tier is a single node with 8 GB of storage and forum support only
  • Node rates are hourly and quoted as starting figures, from $0.15 an hour on Basic to $0.49 on Enterprise
  • The Developer Pro and Enterprise plans require 3 nodes, so the hourly rate multiplies before any usage
  • Backup storage is billed separately at $0.07 per GB a month, and analytics backups at $0.14
  • Support response time is a plan feature, at 8 hours on Developer Pro against 30 minutes on Enterprise
  • AI and analytics run as separately priced planes at up to $0.86 an hour per node

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Couchbase

Free
  • CommunityFree
    • Full features
    • Community support
    • Self-managed
  • Capella FreeFree
    • Managed service
    • Limited resources
    • Cloud hosted

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Couchbase if

  • You need json document model.
  • You want to start without paying.
  • You work on Linux, Windows, Mac, Docker, Web.
  • You also want sql++ query.
Couchbase review

Questions people ask

Is Bitrix24 or Couchbase better?
Neither clearly leads. Bitrix24 starts at Free and Couchbase at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Couchbase?
Bitrix24 starts at Free and Couchbase at Free.
Does Bitrix24 or Couchbase run on more platforms?
Bitrix24 runs on Web, Ios, Android. Couchbase runs on Linux, Windows, Mac, Docker, Web.
Can I use Bitrix24 for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Couchbase is typically brought in for.
What can Bitrix24 do that Couchbase cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Couchbase covers JSON Document Model, SQL++ Query, Full-text Search, Eventing. Both handle Web support.
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Related pages

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