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CRM & Sales · head to head

Bitrix24 vs ClickHouse

Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
ClickHouse logo

ClickHouse

Database & Data Management

Fast open-source column-oriented database for real-time analytics

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; ClickHouse limited multi-row atomic transactions and expensive UPDATE/DELETE operations unsuitable for transactional systems
  • They diverge on capability: Bitrix24 covers Contact management, ClickHouse covers Column-oriented Storage.

Where they differ

Only the attributes on which Bitrix24 and ClickHouse actually diverge.

Attributes where Bitrix24 and ClickHouse differ
AttributeBitrix24ClickHouse
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidLinux, macOS, Windows (via Docker)
CategoryCRM & SalesDatabase & Data Management
Founded20122021

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in ClickHouse

  • Column-oriented Storage
  • Real-time Analytics
  • SQL Support
  • Linear Scalability
  • Data Compression
  • Vectorized Query Execution
  • Approximate Calculations
  • Kafka

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot ClickHouse
  • Team chat, tasks and project management in one suitenot ClickHouse
  • Telephony and email integrated with customer recordsnot ClickHouse
  • Document storage and collaborationnot ClickHouse
  • Workflow automation and HR records on the higher tiersnot ClickHouse

ClickHouse

  • Business intelligencenot Bitrix24
  • Data warehousingnot Bitrix24
  • Real-time analyticsnot Bitrix24
  • Reportingnot Bitrix24
  • Machine learningnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

ClickHouse

  • Limited multi-row atomic transactions and expensive UPDATE/DELETE operations unsuitable for transactional systems
  • Requires upfront schema design discipline with MergeTree engine choices and sort/partition keys
  • Experimental vector search support, not production-ready for vector operations
  • Different query syntax from standard SQL requiring migration planning
  • Limited JOIN capabilities compared to traditional relational databases
  • Migration complexity with 2-4 weeks estimated for data type mapping and query translation

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

ClickHouse

Free

No published plan breakdown. See the ClickHouse review.

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose ClickHouse if

  • You need column-oriented storage.
  • You want to start without paying.
  • You work on Linux, macOS, Windows (via Docker).
  • You also want real-time analytics.
ClickHouse review

Questions people ask

Is Bitrix24 or ClickHouse better?
Neither clearly leads. Bitrix24 starts at Free and ClickHouse at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or ClickHouse?
Bitrix24 starts at Free and ClickHouse at Free.
Does Bitrix24 or ClickHouse run on more platforms?
Bitrix24 runs on Web, Ios, Android. ClickHouse runs on Linux, macOS, Windows (via Docker).
Can I use Bitrix24 for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what ClickHouse is typically brought in for.
What can Bitrix24 do that ClickHouse cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. ClickHouse covers Column-oriented Storage, Real-time Analytics, SQL Support, Linear Scalability. Both handle Web support.

Answered from the vendors’ own pages

ClickHouse: What is ClickHouse best used for?

ClickHouse is optimized for analytical workloads on large datasets. It excels at fast aggregations and queries, being 10-100x faster than PostgreSQL on large aggregations.

Source
ClickHouse: Does ClickHouse support transactions?

ClickHouse has limited transaction support and expensive UPDATE/DELETE operations. It is not suitable for transactional workloads requiring strict ACID guarantees.

Source
ClickHouse: How does ClickHouse compare to PostgreSQL?

ClickHouse is 10-100x faster for analytics but PostgreSQL is better for transactional workloads. Many teams use both: PostgreSQL for writes via MaterializedPostgreSQL replication to ClickHouse for analytics.

Source
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Related pages

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