Sales Enablement · head to head
Bigtincan vs Catalyst

Catalyst
Customer Success
Customer Success Platform Built by CSMs
- From
- $500/month
- Rated
- -
The short version
- Each has a real cost: Bigtincan no published pricing makes budgeting difficult and requires contacting sales for quotes; Catalyst pricing is custom and not published, requiring sales contact
- They diverge on capability: Bigtincan covers AI content recommendations, Catalyst covers Health scoring.
Where they differ
Only the attributes on which Bigtincan and Catalyst actually diverge.
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bigtincan
- AI content recommendations
- Mobile enablement
- Document automation
- Training
- Analytics
- Microsoft Dynamics
- SAP
- Oracle
Only in Catalyst
- Health scoring
- Playbooks
- Journey builder
- 360 customer view
- Revenue intelligence
- HubSpot
- Slack
- Segment
Both cover
- Salesforce
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Bigtincan
- Customer Success
- Sales Enablementnot Catalyst
- Ai Automationnot Catalyst
Catalyst
- Customer Success
- Csm Toolsnot Bigtincan
- Automationnot Bigtincan
Both are used for customer success, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bigtincan
- No published pricing makes budgeting difficult and requires contacting sales for quotes
- Steep implementation and onboarding costs on top of per-user fees for enterprise plans
- Complex setup process requiring significant organizational change management to adopt
Catalyst
- Pricing is custom and not published, requiring sales contact
- Integration complexity for organizations with non-standard tech stacks
Pricing, plan by plan
Bigtincan
On request- SMB$null/custom
- Average cost $17,937
- Sales enablement basics
- Mobile access
- Enterprise$null/custom
- Average cost $139,644
- Advanced features
- Dedicated support
Catalyst
$500/month- Essential$500/month
- Health scores
- Automation
- Reporting
- Enterprise$1500/month
- Custom integrations
- Advanced analytics
- Dedicated support
Which should you pick?
Choose Bigtincan if
- You need ai content recommendations.
- You work on Web, iOS, Android.
- You also want mobile enablement.
Choose Catalyst if
- You need health scoring.
- You work on Web, Mobile.
- You also want playbooks.
Questions people ask
- Is Bigtincan or Catalyst better?
- Neither clearly leads. Bigtincan starts at On request and Catalyst at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bigtincan or Catalyst?
- Bigtincan starts at On request and Catalyst at $500/month.
- Does Bigtincan or Catalyst run on more platforms?
- Bigtincan runs on Web, iOS, Android. Catalyst runs on Web, Mobile.
- What is Bigtincan best used for?
- Bigtincan is most often used for customer success, sales enablement, ai automation. Of those, sales enablement and ai automation are not what Catalyst is typically brought in for.
- What can Bigtincan do that Catalyst cannot?
- Bigtincan covers AI content recommendations, Mobile enablement, Document automation, Training. Catalyst covers Health scoring, Playbooks, Journey builder, 360 customer view. Both handle Salesforce, Web support.
Answered from the vendors’ own pages
Bigtincan: Does Bigtincan publish transparent pricing?
No. Bigtincan uses quote-based pricing with no published list prices. Most customers report effective costs of $25-$45 per user per month when billed annually, with SMB plans averaging $17,937 and Enterprise plans averaging $139,644.
SourceCatalyst: Is Catalyst still separate after the Totango merger?
Yes. Catalyst operates as a distinct product brand under Totango + Catalyst as of 2026, with both products running on the same roadmap. Catalyst maintains its user-friendly interface while integrating Totango's enterprise governance capabilities.
SourceBigtincan: What is included in Bigtincan's mobile capabilities?
Bigtincan includes mobile access for sales teams to access content, run presentations, and engage customers on their devices as part of its mobile-first sales enablement approach.
SourceCatalyst: Does Catalyst integrate with Salesforce?
Yes. Catalyst features strong Salesforce integration, allowing seamless data sync and workflow automation between the customer success platform and CRM.
SourceBigtincan: Does Bigtincan include AI-powered features?
Yes. Bigtincan includes AI-powered features for content recommendations, sales coaching, and engagement analytics to help teams optimize their selling process.
SourceCatalyst: Who should use Catalyst?
Catalyst is designed for mid-market and enterprise B2B companies that want CS-led revenue motion with an intuitive interface focused on CSM day-to-day workflows rather than IT administration.
SourceRelated pages
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