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Field Service · head to head

BigChange vs NexTraq

BigChange logo

BigChange

Field Service

UK job management with vehicle tracking built in, acquired by Simpro Group in 2024

From
On request
Rated
-
Full reviewWebsite
NexTraq logo

NexTraq

Fleet Management

US small-fleet telematics now absorbed into Michelin Connected Fleet

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BigChange simpro Group bought BigChange in October 2024 and also owns Simpro, AroFlo and ClockShark, so a UK buyer comparing BigChange with Simpro is choosing between two products whose roadmaps are set by the same owner.; NexTraq the NexTraq brand has been absorbed into Michelin Connected Fleet, so the product name, the account team and eventually the platform underneath you are all subject to a consolidation plan you have no say in.
  • They diverge on capability: BigChange covers Built-in vehicle tracking, NexTraq covers Vehicle tracking.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which BigChange and NexTraq actually diverge.

Attributes where BigChange and NexTraq differ
AttributeBigChangeNexTraq
CategoryField ServiceFleet Management

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BigChange

  • Built-in vehicle tracking
  • Job scheduling
  • Mobile worker app
  • Financial workflow
  • Customer portal
  • Digital forms builder
  • Stock and equipment
  • Driver compliance

Only in NexTraq

  • Vehicle tracking
  • Hours of service
  • Fuel and idling reporting
  • Maintenance scheduling
  • Job dispatch
  • Driver scorecards

What people use each for

The jobs each tool is most often brought in to do.

BigChange

  • A UK facilities maintenance contractor with sixty vans that wants engineer location and job progress on one screen instead of a tracking portal and a scheduling toolnot NexTraq
  • A plant hire business that needs delivery, collection and service jobs planned against actual vehicle positions and driver hoursnot NexTraq
  • A commercial HVAC firm producing statutory service certificates on site and invoicing the same day from the job recordnot NexTraq
  • A waste and drainage operator that must evidence daily vehicle checks and driver behaviour to satisfy an insurer or an operator licencenot NexTraq

NexTraq

  • A North American trades or field service fleet that wants tracking, dispatch and ELD compliance from one mid-market vendornot BigChange
  • An operator already buying Michelin tyres and fleet services that can negotiate telematics into a wider commercial agreementnot BigChange
  • A fleet replacing an ageing tracking system that values an owner with a large corporate balance sheet over a venture-funded challengernot BigChange
  • A distribution business needing straightforward fuel and idling reporting to justify a driver behaviour programmenot BigChange

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BigChange

  • Simpro Group bought BigChange in October 2024 and also owns Simpro, AroFlo and ClockShark, so a UK buyer comparing BigChange with Simpro is choosing between two products whose roadmaps are set by the same owner.
  • The telematics is bundled rather than optional, so businesses that do not run a van fleet, or that are locked into an existing tracking contract, pay for capability they cannot use or duplicate.
  • Nothing is priced publicly and the vehicle hardware brings an equipment element into the contract, so total cost depends on van count as well as user count and cannot be estimated before a sales call.
  • Contracts have historically been multi-year with hardware attached, which makes leaving mid-term expensive and reduces your leverage at renewal.
  • The product is built around UK operating practice, accounting packages and compliance documents, so it is a weak fit for North America and needs configuration work in mainland Europe.

NexTraq

  • The NexTraq brand has been absorbed into Michelin Connected Fleet, so the product name, the account team and eventually the platform underneath you are all subject to a consolidation plan you have no say in.
  • Michelin is merging three separately engineered telematics products, which historically means feature freezes on the older platforms and a migration that existing customers pay for in disruption rather than cash.
  • The feature set is mid-market and unexceptional, so it rarely wins a technical evaluation against Geotab or Samsara on capability alone.
  • Contracts bundle hardware into multi-year terms, so a fleet that shrinks or is acquired continues paying for devices, and early exit triggers hardware recovery costs.
  • The integration ecosystem is small and the API is not a selling point, so connecting telematics data to job costing or payroll usually means custom work or scheduled file exports.

Pricing, plan by plan

BigChange

On request
  • BigChange JobWatch$undefined/month
    • CRM, quoting and invoicing
    • Scheduling and dispatch
    • Mobile worker app with custom forms

NexTraq

On request
  • NexTraq$undefined/year
    • Per vehicle subscription with hardware bundled into the term
    • Multi-year agreements are standard
    • ELD and dispatch modules priced as tiers

Which should you pick?

Choose BigChange if

  • You need built-in vehicle tracking.
  • You work on Web, iOS, Android.
  • You also want job scheduling.
BigChange review

Choose NexTraq if

  • You need vehicle tracking.
  • You work on Web, iOS, Android.
  • You also want hours of service.
NexTraq review

Questions people ask

Is BigChange or NexTraq better?
Neither clearly leads. BigChange starts at On request and NexTraq at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BigChange or NexTraq?
BigChange starts at On request and NexTraq at On request.
Does BigChange or NexTraq run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is BigChange best used for?
BigChange is most often used for a uk facilities maintenance contractor with sixty vans that wants engineer location and job progress on one screen instead of a tracking portal and a scheduling tool, a plant hire business that needs delivery, collection and service jobs planned against actual vehicle positions and driver hours, a commercial hvac firm producing statutory service certificates on site and invoicing the same day from the job record, a waste and drainage operator that must evidence daily vehicle checks and driver behaviour to satisfy an insurer or an operator licence. Of those, a uk facilities maintenance contractor with sixty vans that wants engineer location and job progress on one screen instead of a tracking portal and a scheduling tool and a plant hire business that needs delivery, collection and service jobs planned against actual vehicle positions and driver hours are not what NexTraq is typically brought in for.
What can BigChange do that NexTraq cannot?
BigChange covers Built-in vehicle tracking, Job scheduling, Mobile worker app, Financial workflow. NexTraq covers Vehicle tracking, Hours of service, Fuel and idling reporting, Maintenance scheduling.

Answered from the vendors’ own pages

BigChange: Who owns BigChange?

Simpro Group, which acquired it from Great Hill Partners in October 2024. Simpro is backed by K1 Investment Management and also owns Simpro, AroFlo and ClockShark.

NexTraq: Is NexTraq still a separate company?

No. Michelin bought it in 2017 and has folded it into Michelin Connected Fleet, together with Masternaut in Europe and Sascar in Brazil.

BigChange: Is the vehicle tracking a separate purchase?

No. Telematics hardware and data are part of the BigChange subscription, which is the main reason it is chosen over job management tools that integrate a third-party tracker.

NexTraq: Will my NexTraq system be migrated to a different platform?

Assume so, eventually. Ask directly what the migration timetable is, what happens to historical data, and who bears the cost of re-fitting or re-configuring devices.

BigChange: Does BigChange publish pricing?

No. Pricing is quoted after a demo and depends on user numbers, vehicle numbers and contract length.

NexTraq: Does buying Michelin tyres get me a better telematics price?

It is worth testing. The commercial logic of the acquisition is bundling vehicle services, and that is where discounting is most likely to be available.

BigChange: Is it usable outside the UK?

It is sold mainly in the UK and Ireland with some European deployment. Accounting integrations and compliance content assume UK practice.

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