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Government · head to head

OpenCities vs Salient CompleteView

OpenCities logo

OpenCities

Government

Digital Government Experience Platform

From
$500/month
Free plan
No
Full reviewWebsite
Salient CompleteView logo

Salient CompleteView

Cybersecurity

Per-camera licensed video management software with unlimited client workstations

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: OpenCities population-based pricing model limits scalability for growing municipalities; Salient CompleteView the third-party integration ecosystem is much smaller than Milestone's, so a specialist analytics, LPR or access control requirement is more likely to need custom integration work.
  • They diverge on capability: OpenCities covers Website Management, Salient CompleteView covers One licence per camera.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which OpenCities and Salient CompleteView actually diverge.

Attributes where OpenCities and Salient CompleteView differ
AttributeOpenCitiesSalient CompleteView
Starting price$500/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileWindows, Web, iOS, Android
CategoryGovernmentCybersecurity
Founded2008Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OpenCities

  • Website Management
  • Digital Forms
  • Search Optimization
  • Accessibility Compliance
  • Analytics
  • Salesforce
  • Microsoft 365
  • Google Analytics

Only in Salient CompleteView

  • One licence per camera
  • Open camera support
  • Perpetual or subscription
  • Recording server architecture
  • Video wall
  • Cloud Services
  • Forensic search
  • First responder access

What people use each for

The jobs each tool is most often brought in to do.

OpenCities

  • Citizen Servicesnot Salient CompleteView
  • Records Managementnot Salient CompleteView
  • Public Safetynot Salient CompleteView
  • Civic Engagementnot Salient CompleteView

Salient CompleteView

  • A school district where dozens of administrators and resource officers need viewing access without per-seat licencesnot OpenCities
  • A hospital campus consolidating legacy recorders under one recording architecturenot OpenCities
  • A city department needing first responder access to specific cameras during an incidentnot OpenCities
  • An integrator deploying a mid-sized site where an enterprise VMS would be over-engineerednot OpenCities

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OpenCities

  • Population-based pricing model limits scalability for growing municipalities
  • No self-hosted or on-premises deployment option
  • Limited code customization without vendor support

Salient CompleteView

  • The third-party integration ecosystem is much smaller than Milestone's, so a specialist analytics, LPR or access control requirement is more likely to need custom integration work.
  • It is Windows server based with a conventional recording architecture, so it carries the server, storage and maintenance burden that cloud-native competitors remove entirely.
  • International presence is limited and the channel is concentrated in North America, so buyers elsewhere face thin support and few experienced integrators.
  • No current pricing is published; distribution list prices circulate but the actual number depends on the integrator, which makes competitive comparison slow.
  • Brand recognition is lower than the market leaders, which matters in public procurement where specifications are sometimes written around a named competitor and a substitution has to be argued.

Pricing, plan by plan

OpenCities

$500/month
  • Government Platform$500/month
    • Website CMS
    • Digital Forms
    • Accessibility

Salient CompleteView

On request
  • CompleteView$undefined/one-time
    • One licence per IP camera, sold through distribution
    • No charge or licence for client workstations, unlimited clients
    • Perpetual and subscription licensing both available

Which should you pick?

Choose OpenCities if

  • You need website management.
  • You work on Web, Mobile.
  • You also want digital forms.
OpenCities review

Choose Salient CompleteView if

  • You need one licence per camera.
  • You work on Windows, Web, iOS, Android.
  • You also want open camera support.
Salient CompleteView review

Questions people ask

Is OpenCities or Salient CompleteView better?
Neither clearly leads. OpenCities starts at $500/month and Salient CompleteView at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OpenCities or Salient CompleteView?
OpenCities starts at $500/month and Salient CompleteView at On request.
Does OpenCities or Salient CompleteView run on more platforms?
OpenCities runs on Web, Mobile. Salient CompleteView runs on Windows, Web, iOS, Android.
What is OpenCities best used for?
OpenCities is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Salient CompleteView is typically brought in for.
What can OpenCities do that Salient CompleteView cannot?
OpenCities covers Website Management, Digital Forms, Search Optimization, Accessibility Compliance. Salient CompleteView covers One licence per camera, Open camera support, Perpetual or subscription, Recording server architecture.

Answered from the vendors’ own pages

OpenCities: Does OpenCities work offline?

No, OpenCities is a cloud-based SaaS platform that requires an internet connection. All editing and management is done through web browsers.

Source
Salient CompleteView: Do I pay for client workstations?

No. CompleteView licenses one licence per IP camera with no additional charge or licence for clients and no limit on the number of client workstations.

OpenCities: What accessibility standards does OpenCities meet?

OpenCities is maintained to comply with WCAG AA requirements, ensuring equitable access to government services and information for all residents.

Source
Salient CompleteView: Is licensing perpetual or subscription?

Both are offered. Perpetual suits capital budgets; subscription suits organisations that prefer operating expenditure.

OpenCities: Can I integrate OpenCities with other government systems?

Yes. OpenCities integrates with Google Analytics, govDelivery for notifications, EngagementHQ for feedback collection, Legistar for meeting management, and Active Directory for intranet workflows.

Source
Salient CompleteView: Does it have a cloud option?

Yes, Salient Cloud Services, with free registration for an asset dashboard and paid upgrades for remote access, monitoring and first responder connectivity.

Salient CompleteView: What version is current?

CompleteView 8.0 is the current release line.

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