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Employee Engagement · head to head

Betterworks vs Zoho Survey

Betterworks logo

Betterworks

Employee Engagement

Align, develop, and inspire your workforce

From
$1/month
Rated
-
Full reviewWebsite
Zoho Survey logo

Zoho Survey

Surveys

Survey tool with a choice of data centre region, bundled into the wider Zoho suite

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoho Survey has a free tier, so it costs nothing to try first.
  • Each has a real cost: Betterworks the $1 and $2 promotional rates require a three year agreement and expire on 31 August 2026; the standing prices are $8 and $9 per user per month; Zoho Survey the data centre region is set when the Zoho account is created and changing it later requires a vendor-assisted migration, so a hasty signup can lock an organisation into the wrong jurisdiction.
  • They diverge on capability: Betterworks covers OKR & goal management, Zoho Survey covers Regional data centres.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Betterworks and Zoho Survey actually diverge.

Attributes where Betterworks and Zoho Survey differ
AttributeBetterworksZoho Survey
Starting price$1/monthFree
Pricing modelsubscriptionFree tier, then per user per month
Free tierNoYes
PlatformsWeb, Ios, Android, ApiWeb, iOS, Android
CategoryEmployee EngagementSurveys
Founded2013Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Betterworks

  • OKR & goal management
  • Performance reviews
  • Continuous feedback
  • 1-on-1 meetings
  • Goal alignment
  • Calibration tools
  • Analytics & reporting
  • Mobile app

Only in Zoho Survey

  • Regional data centres
  • Zoho CRM integration
  • Logic and piping
  • Offline collection
  • Multilingual surveys
  • Report sharing

What people use each for

The jobs each tool is most often brought in to do.

Betterworks

  • Goals and OKR tracking across an organisationnot Zoho Survey
  • Performance reviews, 1:1s and continuous feedbacknot Zoho Survey
  • Calibration and succession planning on the higher tiernot Zoho Survey
  • Skills mapping and development plansnot Zoho Survey
  • Engagement surveys on the Enterprise tiernot Zoho Survey

Zoho Survey

  • An organisation already running Zoho CRM that wants survey responses on the customer record without integration worknot Betterworks
  • A buyer whose procurement requires European, Indian, Australian or Canadian data residencynot Betterworks
  • A support team measuring satisfaction after tickets close in Zoho Desknot Betterworks
  • A field team collecting responses offline and syncing when connectivity returnsnot Betterworks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Betterworks

  • The $1 and $2 promotional rates require a three year agreement and expire on 31 August 2026; the standing prices are $8 and $9 per user per month
  • Implementation is charged on top of the per-user price
  • Calibration, succession planning and skills intelligence need the Talent Intelligence tier
  • Engagement surveys and change management services are Enterprise only
  • The vendor states it adds most value above 500 employees, so smaller companies are not the target

Zoho Survey

  • The data centre region is set when the Zoho account is created and changing it later requires a vendor-assisted migration, so a hasty signup can lock an organisation into the wrong jurisdiction.
  • The free tier caps both questions and responses per survey tightly, so it functions as an evaluation rather than a plan any team can run on.
  • Reporting and statistical analysis are thin compared with research-grade tools, and advanced methods such as conjoint or maximum difference scaling are absent.
  • Integrations outside the Zoho suite are shallow, so organisations on Salesforce, HubSpot or Microsoft stacks lose most of the value that makes the product attractive.
  • Interface conventions and quality vary across Zoho applications, so users moving between Survey, CRM and Analytics face inconsistent behaviour and separate learning curves.

Pricing, plan by plan

Betterworks

$1/month
  • Performance$8/month
    • Real-time performance tracking
    • Goals & OKRs
    • Feedback and conversations
  • Performance + Talent Intelligence$9/month
    • All Performance features plus anytime calibration
    • Succession planning
    • Skills intelligence
  • Enterprise$null/mo
    • Custom pricing
    • Everything in Performance + Talent Intelligence plus transformational program design
    • Engagement measurement

Zoho Survey

Free
  • FreeFree
    • Unlimited surveys with a cap on questions and responses per survey
    • Basic reporting and link or email distribution
    • Zoho branding on surveys
  • Paid tiers$undefined/year
    • Priced per user with higher response allowances at each tier
    • Skip logic, piping, white labelling and offline collection unlocked by tier
    • Included for organisations licensing the Zoho One suite

Which should you pick?

Choose Betterworks if

  • You need okr & goal management.
  • You work on Web, Ios, Android, Api.
  • You also want performance reviews.
Betterworks review

Choose Zoho Survey if

  • You need regional data centres.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want zoho crm integration.
Zoho Survey review

Questions people ask

Is Betterworks or Zoho Survey better?
Neither clearly leads. Betterworks starts at $1/month and Zoho Survey at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Betterworks or Zoho Survey?
Zoho Survey has a free tier; the other does not. Paid plans start at $1/month for Betterworks and Free for Zoho Survey.
Does Betterworks or Zoho Survey run on more platforms?
Betterworks runs on Web, Ios, Android, Api. Zoho Survey runs on Web, iOS, Android.
Can I use Zoho Survey for free?
Yes. Zoho Survey has a free tier, so you can try it without paying. Betterworks starts at $1/month.
What is Betterworks best used for?
Betterworks is most often used for goals and okr tracking across an organisation, performance reviews, 1:1s and continuous feedback, calibration and succession planning on the higher tier, skills mapping and development plans. Of those, goals and okr tracking across an organisation and performance reviews, 1:1s and continuous feedback are not what Zoho Survey is typically brought in for.
What can Betterworks do that Zoho Survey cannot?
Betterworks covers OKR & goal management, Performance reviews, Continuous feedback, 1-on-1 meetings. Zoho Survey covers Regional data centres, Zoho CRM integration, Logic and piping, Offline collection.

Answered from the vendors’ own pages

Betterworks: How much does Betterworks cost per user?

Betterworks costs $8 per user per month for the Performance plan or $9 per user per month for Performance + Talent Intelligence. Promotional pricing as low as $1-$2 per user per month is available for the first contract year with a 3-year commitment (expires August 31, 2026).

Source
Zoho Survey: Can I choose where my survey data is stored?

Yes, at account creation across several regions including Europe, India, Australia and Canada. Changing it afterwards requires a migration request to Zoho.

Betterworks: What does the Enterprise plan include?

The Enterprise plan includes everything in Performance + Talent Intelligence plus transformational program design, engagement measurement, in-app guides, and change management services. Pricing is custom and tailored to your organization.

Source
Zoho Survey: Is it included in Zoho One?

Yes. If your organisation licences Zoho One, Survey is part of the suite, which usually removes the case for a separate survey subscription.

Betterworks: Are there additional costs beyond per-user pricing?

Yes, implementation is a one-time cost separate from monthly per-user pricing. Betterworks' Professional Services team assists with design and launch.

Source
Zoho Survey: Is it good enough for market research?

For basic questionnaires yes. For quota-managed or statistically demanding studies, a research-grade platform is a better fit.

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