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Scheduling & Booking · head to head

GlossGenius vs HappyFox

GlossGenius logo

GlossGenius

Scheduling & Booking

Beautiful booking for beauty pros

From
$24/month
Rated
-
Full reviewWebsite
HappyFox logo

HappyFox

Customer Support

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: GlossGenius card payments are charged at a flat 2.6 percent, and instant payouts cost a further 1.8 percent; HappyFox the Basic plan caps agents at 5, with unlimited agents only above it
  • They diverge on capability: GlossGenius covers Custom booking pages, HappyFox covers Ticketing.

Where they differ

Only the attributes on which GlossGenius and HappyFox actually diverge.

Attributes where GlossGenius and HappyFox differ
AttributeGlossGeniusHappyFox
Starting price$24/month$29/month
CategoryScheduling & BookingCustomer Support
Founded20162012

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GlossGenius

  • Custom booking pages
  • Payment processing
  • Client management
  • Automated reminders
  • Marketing tools
  • Website builder
  • Reports & insights
  • Gift cards

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Slack

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

GlossGenius

  • Appointment booking and calendar management for salonsnot HappyFox
  • Card payments and tipping at the chairnot HappyFox
  • Client records, forms and waiversnot HappyFox
  • Memberships and prepaid packagesnot HappyFox
  • Medspa charting and photo markup on the clinical plansnot HappyFox

HappyFox

  • Help desk ticketing across email, chat and phonenot GlossGenius
  • Managing internal and customer support requests in one queuenot GlossGenius

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GlossGenius

  • Card payments are charged at a flat 2.6 percent, and instant payouts cost a further 1.8 percent
  • Forms and waivers, waitlists and Google booking need the Gold plan at $56 a month
  • Team analytics, custom commissions and unlimited team members require Platinum at $168 a month
  • The medspa plans start where the beauty Platinum plan does, at $168 a month, rising to $298 for the full clinical suite
  • Payroll is a separate add-on at $40 a month plus $6 per staff member

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Pricing, plan by plan

GlossGenius

$24/month
  • Standard$24/month
    • Custom booking site
    • Unlimited appointments
    • Client management
  • Gold$48/month
    • Everything in Standard
    • Marketing suite
    • Advanced analytics

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Which should you pick?

Choose GlossGenius if

  • You need custom booking pages.
  • You work on Web, Ios, Android.
  • You also want payment processing.
GlossGenius review

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Questions people ask

Is GlossGenius or HappyFox better?
Neither clearly leads. GlossGenius starts at $24/month and HappyFox at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GlossGenius or HappyFox?
GlossGenius starts at $24/month and HappyFox at $29/month.
Does GlossGenius or HappyFox run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is GlossGenius best used for?
GlossGenius is most often used for appointment booking and calendar management for salons, card payments and tipping at the chair, client records, forms and waivers, memberships and prepaid packages. Of those, appointment booking and calendar management for salons and card payments and tipping at the chair are not what HappyFox is typically brought in for.
What can GlossGenius do that HappyFox cannot?
GlossGenius covers Custom booking pages, Payment processing, Client management, Automated reminders. HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Both handle Web support, Ios support, Android support.
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