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Acuity Scheduling vs HappyFox

Acuity Scheduling logo

Acuity Scheduling

Software

Scheduling made simple

From
$16/month
Rated
-
Full reviewWebsite
HappyFox logo

HappyFox

Software

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; HappyFox the Basic plan caps agents at 5, with unlimited agents only above it
  • They diverge on capability: Acuity Scheduling covers Online booking, HappyFox covers Ticketing.

Where they differ

Only the attributes on which Acuity Scheduling and HappyFox actually diverge.

Attributes where Acuity Scheduling and HappyFox differ
AttributeAcuity SchedulingHappyFox
Starting price$16/month$29/month
PlatformsWebWeb, Ios, Android
Founded20032012

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Slack

Both cover

  • Zapier
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot HappyFox
  • HIPAA-compliant scheduling for healthcare practitionersnot HappyFox
  • Multi-location scheduling with multiple staff membersnot HappyFox
  • Membership, package sales, and gift certificate managementnot HappyFox

HappyFox

  • Help desk ticketing across email, chat and phonenot Acuity Scheduling
  • Managing internal and customer support requests in one queuenot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You also want appointment types.
Acuity Scheduling review

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Questions people ask

Is Acuity Scheduling or HappyFox better?
Neither clearly leads. Acuity Scheduling starts at $16/month and HappyFox at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or HappyFox?
Acuity Scheduling starts at $16/month and HappyFox at $29/month.
Does Acuity Scheduling or HappyFox run on more platforms?
Acuity Scheduling runs on Web. HappyFox runs on Web, Ios, Android.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what HappyFox is typically brought in for.
What can Acuity Scheduling do that HappyFox cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing. HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Both handle Zapier, SOC2.
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