Softwr

Logistics · head to head

AfterShip vs BackToMe

AfterShip logo

AfterShip

Logistics

Shipment tracking and logistics platform

From
Free
Rated
-
Full reviewWebsite
BackToMe logo

BackToMe

E-Commerce

Right-of-withdrawal handling for European e-commerce

From
€25/month
Rated
-
Full reviewWebsite

The short version

  • Only AfterShip has a free tier, so it costs nothing to try first.
  • Each has a real cost: AfterShip paid tracking tiers as captured 16 November 2024 were priced at $9, $99, and $199 per month with per-extra-shipment overage fees of $0.08 (lower tiers) or $0.12 (Premium plan); BackToMe the scope is European consumer law. A merchant selling outside the EU has no use for it.
  • They diverge on capability: AfterShip covers Shipment tracking, BackToMe covers Floating withdrawal button.
  • Prices and features above were last checked on 15 September 2026.

Where they differ

Only the attributes on which AfterShip and BackToMe actually diverge.

Attributes where AfterShip and BackToMe differ
AttributeAfterShipBackToMe
Starting priceFree€25/month
Free tierYesNo
PlatformsWeb, MobileWeb
CategoryLogisticsE-Commerce
Founded2011Unknown

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AfterShip

  • Shipment tracking
  • Multi-carrier
  • Returns management
  • Analytics
  • Shopify
  • WooCommerce
  • Email
  • Encryption

Only in BackToMe

  • Floating withdrawal button
  • Automatic acknowledgement
  • Sealed archiving
  • Withdrawal dashboard
  • One-click proof export
  • Multi-store from one account

What people use each for

The jobs each tool is most often brought in to do.

AfterShip

  • Shippingnot BackToMe
  • Returns trackingnot BackToMe

BackToMe

  • Meeting EU Directive 2023/2673 withdrawal obligationsnot AfterShip
  • Producing dated proof of a cancellation in a customer disputenot AfterShip
  • Handling withdrawal requests across several EU languagesnot AfterShip
  • Running one withdrawal process across multiple storefrontsnot AfterShip
  • Passing a consumer-protection audit with exportable recordsnot AfterShip

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AfterShip

  • Paid tracking tiers as captured 16 November 2024 were priced at $9, $99, and $199 per month with per-extra-shipment overage fees of $0.08 (lower tiers) or $0.12 (Premium plan)

BackToMe

  • The scope is European consumer law. A merchant selling outside the EU has no use for it.
  • The site and dashboard are French. The customer-facing button covers 24 EU languages, but the merchant side is not multilingual.
  • One price, one feature set. There is no tier for a shop that wants only the archive or only the button.
  • It runs as an injected script on the storefront, so a shop with a strict content security policy has an extra step before the button will render.
  • A young French vendor with no independent review coverage, so there is nothing outside the vendor's own material to corroborate the archive's evidentiary weight.

Pricing, plan by plan

AfterShip

Free
  • FreeFree
    • Basic tracking
    • Limited shipments
  • Professional$99/month
    • Advanced features
    • Unlimited shipments

BackToMe

€25/month
  • Monthly$25/month
    • Per active store, excluding VAT
    • Unlimited withdrawal requests
    • 24 EU languages
  • Annual$250/year
    • Per store, excluding VAT
    • Two months free against the monthly rate
    • Everything in the monthly plan

Which should you pick?

Choose AfterShip if

  • You need shipment tracking.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want multi-carrier.
AfterShip review

Choose BackToMe if

  • You need floating withdrawal button.
  • You also want automatic acknowledgement.
BackToMe review

Questions people ask

Is AfterShip or BackToMe better?
Neither clearly leads. AfterShip starts at Free and BackToMe at €25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AfterShip or BackToMe?
AfterShip has a free tier; the other does not. Paid plans start at Free for AfterShip and €25/month for BackToMe.
Does AfterShip or BackToMe run on more platforms?
AfterShip runs on Web, Mobile. BackToMe runs on Web.
Can I use AfterShip for free?
Yes. AfterShip has a free tier, so you can try it without paying. BackToMe starts at €25/month.
What is AfterShip best used for?
AfterShip is most often used for shipping, returns tracking. Of those, shipping and returns tracking are not what BackToMe is typically brought in for.
What can AfterShip do that BackToMe cannot?
AfterShip covers Shipment tracking, Multi-carrier, Returns management, Analytics. BackToMe covers Floating withdrawal button, Automatic acknowledgement, Sealed archiving, Withdrawal dashboard.

Answered from the vendors’ own pages

BackToMe: What does BackToMe cost?

25 euros excluding VAT per month per active store, or 250 euros excluding VAT per year, which works out at two months free. The price does not change with the number of withdrawal requests.

Source
BackToMe: Which regulation does it address?

EU Directive 2023/2673, which governs the consumer right of withdrawal on distance contracts in e-commerce.

Source
BackToMe: Is there a free trial?

Seven days. A card is required to start it but nothing is charged upfront, and cancelling before day seven costs nothing. There is also a 30-day money-back guarantee.

Source
BackToMe: Are staging and development stores billed?

No. Only activated stores are billed, and the withdrawal button does not display on inactive ones.

Source
BackToMe: What happens to the archive if I cancel?

Cancellation is available at any time with no commitment, premium access runs to the end of the paid period, and the account stays open with archived withdrawals and proofs accessible indefinitely. Reactivation is self-service.

Source
BackToMe: Which e-commerce platforms does it support?

Shopify, WordPress, WooCommerce, PrestaShop, Wix, Webflow, WiziShop and Squarespace, plus custom builds through a single line of script. The vendor puts installation at five minutes on any platform.

Source
Share

Related pages

More on AfterShip

More on BackToMe

Keep looking

Other head to heads