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Events · head to head

ACTIVE Network vs Tripleseat

ACTIVE Network logo

ACTIVE Network

Events

Registration and payment software for parks departments, races and camps, owned by Global Payments

From
On request
Rated
-
Tripleseat logo

Tripleseat

Events

Event management for hospitality

From
$300/month
Rated
-

The short version

  • Each has a real cost: ACTIVE Network revenue comes from registration processing rather than licence fees, so the vendor is aligned with transaction volume and not with the quality of the administrative experience.; Tripleseat pricing is quote only across every package. The site states "Why don't you show prices on the website? Because your venue isn't a SKU. Pricing depends on volume, locations, add-ons, and use case," with all plans routing to Request a Demo.
  • They diverge on capability: ACTIVE Network covers ACTIVENet, Tripleseat covers Lead management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which ACTIVE Network and Tripleseat actually diverge.

Attributes where ACTIVE Network and Tripleseat differ
AttributeACTIVE NetworkTripleseat
Starting priceOn request$300/month
Pricing modelquotesubscription
FoundedUnknown2008

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Events).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ACTIVE Network

  • ACTIVENet
  • ACTIVEWorks Endurance
  • Camp and Class Manager
  • Participant-paid fees
  • Facility and league scheduling
  • ACTIVE.com listing

Only in Tripleseat

  • Lead management
  • Event booking
  • Contracts
  • BEOs
  • Payment processing
  • Toast
  • Square
  • QuickBooks

What people use each for

The jobs each tool is most often brought in to do.

ACTIVE Network

  • A city parks department taking swim lesson, camp and league registrations online with fees passed to residentsnot Tripleseat
  • A race director who wants registration, bib assignment and a consumer listing from one vendornot Tripleseat
  • A YMCA needing membership, childcare billing and facility booking in one systemnot Tripleseat
  • An agency with no software budget that can fund registration through participant-paid processing feesnot Tripleseat

Tripleseat

  • Event planningnot ACTIVE Network
  • Ticket salesnot ACTIVE Network
  • Attendee managementnot ACTIVE Network
  • Virtual eventsnot ACTIVE Network
  • Event marketingnot ACTIVE Network

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ACTIVE Network

  • Revenue comes from registration processing rather than licence fees, so the vendor is aligned with transaction volume and not with the quality of the administrative experience.
  • Passing the processing fee to participants is normal practice, which makes the cost invisible on the agency budget and visible to residents as a service charge at checkout.
  • The ACTIVENet codebase is long-lived and parts of the administrative interface remain dated, with upgrade cycles driven by the parent rather than by agency requests.
  • Support responsiveness is a persistent complaint among municipal customers, and escalation paths are slower than in a standalone software vendor.
  • Because Global Payments owns the merchant relationship, moving off ACTIVE means changing processor as well as software, which usually requires a procurement process rather than a simple switch.

Tripleseat

  • Pricing is quote only across every package. The site states "Why don't you show prices on the website? Because your venue isn't a SKU. Pricing depends on volume, locations, add-ons, and use case," with all plans routing to Request a Demo.

Pricing, plan by plan

ACTIVE Network

On request
  • ACTIVENet$undefined/year
    • Registration, facility and membership modules
    • Revenue derived primarily from registration processing fees
    • Fee can be absorbed by the agency or passed to the participant
  • Camp and Class Manager$undefined/year
    • Flat rate or per registration fee model
    • Rates quoted per account, not published
  • ACTIVEWorks Endurance$undefined/year
    • Race registration priced on a per registration fee
    • ACTIVE.com listing included

Tripleseat

$300/month
  • Core$300/month
    • Event management
    • Contracts
    • Reporting
  • Professional$500/month
    • Lead management
    • BEOs
    • Integrations
  • Enterprise$800/month
    • Multi-location
    • API access
    • Dedicated support

Which should you pick?

Choose ACTIVE Network if

  • You need activenet.
  • You work on Web, iOS, Android.
  • You also want activeworks endurance.

Choose Tripleseat if

  • You need lead management.
  • You work on Web, Ios, Android.
  • You also want event booking.

Questions people ask

Is ACTIVE Network or Tripleseat better?
Neither clearly leads. ACTIVE Network starts at On request and Tripleseat at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ACTIVE Network or Tripleseat?
ACTIVE Network starts at On request and Tripleseat at $300/month.
Does ACTIVE Network or Tripleseat run on more platforms?
ACTIVE Network runs on Web, iOS, Android. Tripleseat runs on Web, Ios, Android.
What is ACTIVE Network best used for?
ACTIVE Network is most often used for a city parks department taking swim lesson, camp and league registrations online with fees passed to residents, a race director who wants registration, bib assignment and a consumer listing from one vendor, a ymca needing membership, childcare billing and facility booking in one system, an agency with no software budget that can fund registration through participant-paid processing fees. Of those, a city parks department taking swim lesson, camp and league registrations online with fees passed to residents and a race director who wants registration, bib assignment and a consumer listing from one vendor are not what Tripleseat is typically brought in for.
What can ACTIVE Network do that Tripleseat cannot?
ACTIVE Network covers ACTIVENet, ACTIVEWorks Endurance, Camp and Class Manager, Participant-paid fees. Tripleseat covers Lead management, Event booking, Contracts, BEOs.

Answered from the vendors’ own pages

ACTIVE Network: Who owns ACTIVE Network?

Global Payments, which acquired it in 2017 for around 1.2 billion US dollars. It sits in the merchant solutions business.

Tripleseat: What does Tripleseat cost?

Tripleseat uses custom pricing that depends on volume, locations, add-ons, and use case. There is no published pricing on their website.

Source
ACTIVE Network: How does ACTIVE make money?

Primarily from registration processing fees, charged as a percentage plus a fixed amount per registration.

Tripleseat: How do I find out Tripleseat's pricing?

You must request a demo to receive a customized pricing quote based on your specific business needs and use case.

Source
ACTIVE Network: Can we absorb the fee instead of charging residents?

Yes, the agency chooses. Most pass it to the participant, which is why registrants see a service fee.

Tripleseat: What add-on options are available with Tripleseat?

Tripleseat offers add-ons including Floor Plans, Direct Book, Venue Marketplace, Insights, and Tickets. Pricing depends on which add-ons you select.

Source
ACTIVE Network: Is pricing published?

No. Both licence and processing rates are quoted per account.

Tripleseat: Does Tripleseat offer a free trial?

No free trial is mentioned on the Tripleseat website. You must request a demo to evaluate the platform.

Source
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