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Software · head to head

8x8 Contact Center vs Together AI

8x8 Contact Center logo

8x8 Contact Center

Software

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
Together AI logo

Together AI

Software

Open-source AI at scale

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Together AI has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; Together AI fine tuning carries a minimum charge of $4.00 per job regardless of dataset size
  • They diverge on capability: 8x8 Contact Center covers Voice, Together AI covers Open-source models.

Where they differ

Only the attributes on which 8x8 Contact Center and Together AI actually diverge.

Attributes where 8x8 Contact Center and Together AI differ
Attribute8x8 Contact CenterTogether AI
Starting price$85/monthFree
Pricing modelsubscriptionusage-based
Free tierNoYes
PlatformsWeb, Desktop, Ios, AndroidApi, Cloud
Founded19872022

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in Together AI

  • Open-source models
  • Fine-tuning
  • Fast inference
  • Embeddings
  • REST API
  • Python SDK
  • OpenAI compatible
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot Together AI
  • Contact centernot Together AI
  • Remote worknot Together AI
  • Customer supportnot Together AI

Together AI

  • Serverless inference against open source chat, vision, embedding, image and video modelsnot 8x8 Contact Center
  • Renting dedicated single tenant H100, H200 or B200 GPU clusters by the hournot 8x8 Contact Center
  • Fine tuning open weight models on a per token basisnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

Together AI

  • Fine tuning carries a minimum charge of $4.00 per job regardless of dataset size
  • Reserved GPU commitments beyond 180 days are priced by contacting sales with no published rate
  • Volume and enterprise discounts are quote only with no published threshold
  • Reserved dedicated inference pricing is contact sales while only on demand rates of $5.49 to $8.99 per GPU hour are published

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

Together AI

Free
  • FreeFree
    • $5 credits
    • API access
  • Pay-per-use$0.2/per-million-tokens
    • All models
    • Fine-tuning

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose Together AI if

  • You need open-source models.
  • You want to start without paying.
  • You work on Api, Cloud.
  • You also want fine-tuning.
Together AI review

Questions people ask

Is 8x8 Contact Center or Together AI better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and Together AI at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or Together AI?
Together AI has a free tier; the other does not. Paid plans start at $85/month for 8x8 Contact Center and Free for Together AI.
Does 8x8 Contact Center or Together AI run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. Together AI runs on Api, Cloud.
Can I use Together AI for free?
Yes. Together AI has a free tier, so you can try it without paying. 8x8 Contact Center starts at $85/month.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what Together AI is typically brought in for.
What can 8x8 Contact Center do that Together AI cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. Together AI covers Open-source models, Fine-tuning, Fast inference, Embeddings.
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