Softwr

Software · head to head

8x8 Contact Center vs Jasper

8x8 Contact Center logo

8x8 Contact Center

Software

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
Jasper logo

Jasper

Software

AI marketing and content platform

From
$39/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; Jasper the Pro plan at $59 a month billed annually is a single user, and adding seats requires contacting sales
  • They diverge on capability: 8x8 Contact Center covers Voice, Jasper covers AI copywriting.

Where they differ

Only the attributes on which 8x8 Contact Center and Jasper actually diverge.

Attributes where 8x8 Contact Center and Jasper differ
Attribute8x8 Contact CenterJasper
Starting price$85/month$39/month
PlatformsWeb, Desktop, Ios, AndroidWeb, Browser-extension, Api
Founded19872021

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in Jasper

  • AI copywriting
  • Brand voice
  • 50+ templates
  • SEO optimization
  • Surfer SEO
  • Grammarly
  • Copyscape
  • Browser-extension support

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot Jasper
  • Contact centernot Jasper
  • Remote worknot Jasper
  • Customer supportnot Jasper

Jasper

  • Generating marketing copy and campaign content with brand consistencynot 8x8 Contact Center
  • Producing images and creative assets alongside written contentnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

Jasper

  • The Pro plan at $59 a month billed annually is a single user, and adding seats requires contacting sales
  • Pro is capped at 2 brand voices, 5 knowledge assets and 3 audiences
  • API access, custom agents and advanced admin controls are all Business only
  • The Business plan is custom priced and carries a minimum 12 month commitment
  • Several image tools including upscaling and background replacement are excluded from Pro
  • No word or credit allowance is published for either plan

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

Jasper

$39/month
  • Creator$39/month
    • 1 brand voice
    • SEO mode
    • Browser extension
  • Pro$59/month
    • 3 brand voices
    • AI image generation
    • Collaboration

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose Jasper if

  • You need ai copywriting.
  • You work on Web, Browser-extension, Api.
  • You also want brand voice.
Jasper review

Questions people ask

Is 8x8 Contact Center or Jasper better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and Jasper at $39/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or Jasper?
8x8 Contact Center starts at $85/month and Jasper at $39/month.
Does 8x8 Contact Center or Jasper run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. Jasper runs on Web, Browser-extension, Api.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what Jasper is typically brought in for.
What can 8x8 Contact Center do that Jasper cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. Jasper covers AI copywriting, Brand voice, 50+ templates, SEO optimization. Both handle Web support.
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