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OnPay logo

OnPay

Single-plan United States payroll with unlimited pay runs and support for awkward tax situations other providers avoid

As of 31 August 2026, OnPay's pricing is not published; the vendor quotes on request. US-only payroll sold as one plan with every feature included, which removes the tier games that make competitors hard to compare. Softwr lists it under Payroll. OnPay is available on Web.

Overview

What OnPay does

OnPay is an Atlanta-based payroll provider whose current software launched from a payroll bureau with roots going back decades. It runs payroll in all fifty US states, files and pays federal, state and local employment taxes, produces year-end forms, and includes basic HR functions such as onboarding, document storage, offer letters and organisation charts, plus benefits and workers compensation through an integrated brokerage. The commercial distinction is twofold. First, there is one plan rather than a ladder of tiers, so multi-state filing, unlimited pay runs, contractor payments and the HR tools are included rather than gated behind an upgrade, and there is no negotiation about which features you get. Second, it handles tax situations the volume providers handle badly or not at all: agricultural payroll on Form 943, clergy with housing allowance and exemption from Social Security withholding, restaurant tip credit and minimum wage make-up, and nonprofit and church payroll under 501(c)(3) rules. A farm or a church that has been rejected by a mainstream provider will find this decisive. Buyers are US small and mid-sized employers, typically 5 to 100 employees, including a heavy weighting of the vertical cases above. The trade-off is scope: this is payroll for the United States only, the HR functionality is administrative rather than a real HRIS, there is no native mobile application, and companies wanting time tracking, applicant tracking or performance management will buy them separately and integrate.

What people use it for

  • A farm running agricultural payroll that needs Form 943 rather than the standard quarterly filing
  • A church or nonprofit with clergy compensation rules that mainstream providers decline to handle
  • A restaurant group needing tip credit and minimum wage make-up calculated correctly each pay period
  • A small business that wants one price for payroll rather than a tiered plan it has to keep upgrading

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about OnPay.

  • OnPay operates only in the United States, so the first international hire means a second payroll vendor and a separate compliance model.
  • There is no native mobile application, only a responsive web interface, which employers with field or shift-based staff notice immediately.
  • The HR functionality is administrative and does not replace an HRIS, so performance, learning and any real workflow automation need another product.
  • Time and attendance is handled through integrations rather than natively, meaning hours arrive from a third-party system that has to be reconciled when it disagrees with payroll.
  • Reporting is functional but limited, and companies that want cost analysis by department, project or location generally export to a spreadsheet rather than build it in the product.

Cross-shopped

What people choose instead of OnPay

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • OnPay logo
    OnPay
    vs
    Gusto logo
    Gusto

    Gusto: A broader US payroll and benefits platform with a real mobile experience and more HR tooling, at tiered pricing

  • OnPay logo
    OnPay
    vs
    Rippling logo
    Rippling

    Rippling: If payroll needs to sit inside a wider system that also manages devices, apps and identity

  • OnPay logo
    OnPay
    vs
    Paychex logo
    Paychex

    Paychex: For companies that want assigned service and a PEO option alongside payroll rather than self-service software

Pricing

What OnPay costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

OnPay

On request

  • One published plan combining a flat monthly base fee with a per person charge
  • No feature tiers, upgrades or add-on modules
  • Unlimited pay runs and multi-state filing included
  • Contractor payments charged at the same per person rate
  • Benefits and workers compensation available through the integrated brokerage

Capabilities

Features

  • Single plan

    All payroll features included with no tiering, including multi-state filing and unlimited pay runs

  • Tax filing and payment

    Federal, state and local employment tax filing with an accuracy guarantee

  • Vertical payroll support

    Agriculture Form 943, clergy, restaurant tip credit and 501(c)(3) nonprofit handling

  • Benefits brokerage

    Health cover in all fifty states through an integrated licensed brokerage

  • Workers compensation

    Pay-as-you-go workers compensation tied to actual payroll

  • Contractor payments

    Contractor pay and year-end forms included rather than charged per person

  • Basic HR tools

    Onboarding, offer letters, document storage, e-signature and organisation charts

  • Accounting integrations

    Journal sync to the common US small business accounting packages

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How is OnPay priced?

As a single published plan with a flat monthly base fee plus a charge per person paid, with no feature tiers. Contractors are charged at the same per person rate as employees.

Does it handle payroll outside the United States?

No. It is US-only, in all fifty states, including multi-state filing at no extra cost.

Why do farms and churches use it?

It supports Form 943 agricultural filing, clergy housing allowance and Social Security exemption rules, and 501(c)(3) nonprofit payroll, which several larger providers do not.

Is there a mobile app?

No. Employers and employees use a responsive web interface, which is a genuine gap for shift-based workforces.

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Softwr does not host reviews and shows no star rating for OnPay, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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