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OATI webSmartEnergy

Comprehensive utility billing and customer engagement

As of 30 August 2026, OATI webSmartEnergy's pricing is not published; the vendor quotes on request. OATI webSmartEnergy is an integrated suite of utility billing, customer engagement, and energy management solutions designed for electric, gas, and water utilit. Softwr lists it under Energy. OATI webSmartEnergy is made by Open Access Technology International, launched in 1995, available on Web, iOS, Android, API.

Overview

What OATI webSmartEnergy does

OATI webSmartEnergy is an integrated suite of utility billing, customer engagement, and energy management solutions designed for electric, gas, and water utilities. It provides comprehensive CIS, billing, and smart meter data management.

What people use it for

  • Utility billing
  • Customer management
  • Smart meter data
  • Rate analysis
  • Demand response programs

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about OATI webSmartEnergy.

  • OATI publishes no price for webSmartEnergy anywhere on its site; even the product overview is gated behind a brochure request form, with further detail requiring direct email contact to [email protected] rather than any published rate (archived brochure page, 25 June 2024)

Cross-shopped

What people choose instead of OATI webSmartEnergy

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What OATI webSmartEnergy costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

CIS Basic

On request

  • Customer management
  • Billing engine
  • Payment processing
  • Service orders
  • Basic reporting

CIS Advanced

On request

  • Advanced rate structures
  • Demand response
  • Prepaid metering
  • Customer portal
  • Mobile workforce

Enterprise

On request

  • MDM integration
  • Analytics suite
  • Multi-commodity
  • Regulatory compliance
  • Custom development

Capabilities

Features

  • Customer information system

  • Utility billing

  • Payment processing

  • Smart meter integration

  • Rate management

  • Service order management

  • Customer portal

  • Demand response

  • Itron

    Integration with Itron

  • Landis+Gyr

    Integration with Landis+Gyr

  • Sensus

    Integration with Sensus

  • Oracle

    Integration with Oracle

Behind it

Who makes OATI webSmartEnergy

Company
Open Access Technology International
Based in
Minneapolis, MN
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Keep looking

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Softwr does not host reviews and shows no star rating for OATI webSmartEnergy, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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