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Uplight

Customer engagement, rebate marketplaces and demand flexibility software sold to regulated utilities

As of 30 August 2026, Uplight's pricing is not published; the vendor quotes on request. Uplight is paid out of ratepayer-funded energy efficiency and demand programme budgets, which means the regulator sets the timeline and scope as much as the utility does. Softwr lists it under Energy. Uplight is available on Web, iOS, Android, API.

Overview

What Uplight does

Uplight sells software that utilities put in front of their own customers. The product areas are energy efficiency and electrification, covering personalised recommendations and online marketplaces where customers buy smart thermostats, heat pumps and other measures with the rebate applied at the point of sale; rates engagement, helping customers understand and switch tariffs; and demand management, which connects thermostats, solar, batteries and electric vehicles so the utility can call on that capacity. The company employs more than 450 people, works with utilities, retailers and equipment manufacturers across North America, Europe and Asia, and reports over 65 ecosystem partners. The fact that changes an evaluation is how it gets paid. Most of this spend is not discretionary IT budget. It comes from energy efficiency and demand response programme budgets approved by a public utility commission in a rate case, which means procurement is an RFP tied to a regulatory cycle, deployment dates are set by programme approval rather than by engineering, and the contract term follows the programme period. A utility that understands this shortlists on programme delivery record and regulatory reporting output. A buyer outside that model, a competitive retailer or an aggregator, gets a product shaped around reporting obligations it does not have. The second fact worth raising in diligence is the shareholder register. Uplight is backed by Schneider Electric, AES Corporation and Octopus Energy Group, all of which are active in energy markets themselves, and Uplight acquired the distributed energy resource platform AutoGrid from Schneider Electric in 2024. A utility competing in any adjacent market with those parties should ask directly about data handling and governance rather than assuming a neutral vendor.

What people use it for

  • A regulated utility that must deliver an approved energy efficiency programme and evidence the savings to its commission
  • A utility launching a residential demand response programme built on customer-owned thermostats and batteries
  • A utility moving customers onto time-of-use tariffs that needs enrolment journeys rather than a billing change alone
  • A utility that wants rebates applied at the point of purchase instead of processing claim forms after the fact

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Uplight.

  • The product assumes a regulated utility with commission-approved programmes, so competitive retailers and aggregators find much of the reporting and measurement machinery irrelevant while still paying for it.
  • Procurement runs through long RFPs tied to rate cases and programme approvals, so implementation dates are set by a regulator rather than by the utility or the vendor and slip when filings slip.
  • The investor group of Schneider Electric, AES and Octopus Energy Group is made up of active energy market participants, which is a governance question a utility should raise in diligence rather than discover later.
  • The platform spans engagement, marketplace and demand management, and those capabilities were built or acquired separately, so a buyer taking one module gets less of the integration benefit than the platform story implies.
  • The reference base and product depth are strongest in North America, so a European or Asia-Pacific utility gets fewer comparable deployments and less functionality built around local market rules.

Cross-shopped

What people choose instead of Uplight

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Uplight logo
    Uplight
    vs
    Bidgely UtilityAI logo
    Bidgely UtilityAI

    Bidgely UtilityAI: Where load disaggregation and usage insight are the requirement rather than programme and marketplace delivery

  • Uplight logo
    Uplight
    vs
    Oracle Utilities logo
    Oracle Utilities

    Oracle Utilities: Utilities already running Oracle billing that prefer customer engagement from the same vendor

  • Uplight logo
    Uplight
    vs
    A
    AutoGrid Flex

    AutoGrid Flex: Distributed energy resource control on its own, without the marketplace and engagement layer

Pricing

What Uplight costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Uplight platform

On request

  • Quoted per utility programme by customer count and modules
  • Frequently structured around approved programme budgets and performance targets
  • Marketplace economics include product fulfilment and rebate handling
  • Multi-year terms aligned to regulatory programme cycles

Capabilities

Features

  • Energy marketplace

    Utility branded store for efficiency products with rebates applied at checkout

  • Personalised recommendations

    Customer level efficiency and electrification advice based on usage data

  • Rates engagement

    Tariff comparison and enrolment journeys for time-of-use and other rate structures

  • Demand response

    Enrolment and dispatch of thermostats and connected devices during peak events

  • Distributed energy resource management

    Control and orchestration of batteries, solar and electric vehicle charging

  • Programme reporting

    Measurement and verification output structured for regulatory filing

  • Home energy reports

    Comparative usage communications delivered by post, email and digital channels

  • OEM and device partnerships

    Connections to thermostat, vehicle and inverter manufacturers

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Who owns Uplight?

It is privately held and backed by Schneider Electric, AES Corporation and Octopus Energy Group.

Can a competitive energy retailer use it?

It can, but the product is designed around regulated programme delivery and measurement, so a retailer pays for machinery it does not need.

Does Uplight do demand response as well as efficiency?

Yes. It acquired the AutoGrid distributed energy resource platform from Schneider Electric in 2024, which added device control and dispatch to the engagement business.

Is pricing published?

No. Deals are quoted per programme and usually sized against an approved programme budget.

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Softwr does not host reviews and shows no star rating for Uplight, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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