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Surveys · head to head

Tally vs Zonka Feedback

Tally logo

Tally

Surveys

Form builder with unlimited forms and responses on the free plan, edited like a text document

From
Free
Rated
-
Full reviewWebsite
Zonka Feedback logo

Zonka Feedback

Surveys

Multi-channel CX feedback platform with quoted pricing based on response volume and AI data credits

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Tally has a free tier, so it costs nothing to try first.
  • Each has a real cost: Tally built-in analysis is limited to basic summaries, so any real analysis means exporting responses to a spreadsheet or database.; Zonka Feedback no pricing tier is published for either the core product or the AI add-on, so total cost is unknown until a sales quote is obtained.
  • They diverge on capability: Tally covers Document-style editor, Zonka Feedback covers Multi-channel surveys.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Tally and Zonka Feedback actually diverge.

Attributes where Tally and Zonka Feedback differ
AttributeTallyZonka Feedback
Starting priceFreeOn request
Pricing modelFree tier, paid for branding and team featuresquote
Free tierYesNo
PlatformsWebWeb, iOS, Android

Identical on both: user rating (Not yet rated), category (Surveys).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Tally

  • Document-style editor
  • Unlimited free responses
  • Conditional logic and calculations
  • Payment collection
  • Notion and Airtable sync
  • Custom domains

Only in Zonka Feedback

  • Multi-channel surveys
  • Kiosk and offline mode
  • Real-time dashboards
  • Case management
  • AI Feedback Intelligence
  • Reputation management

What people use each for

The jobs each tool is most often brought in to do.

Tally

  • A startup collecting waitlist or beta signups that will grow well past a free response cap elsewherenot Zonka Feedback
  • A small team that wants form submissions landing directly in Notion or Airtablenot Zonka Feedback
  • A charity or community group running a public consultation with no software budgetnot Zonka Feedback
  • A quick internal request or intake form that needs to exist within the hournot Zonka Feedback

Zonka Feedback

  • A multi-location retailer or clinic wanting kiosk-based feedback capture alongside digital surveysnot Tally
  • A CX team that needs closed-loop case management to assign and track resolution of negative feedbacknot Tally
  • A hospitality operator wanting reputation management alongside direct feedback collectionnot Tally
  • A company with high volumes of open-ended feedback wanting AI theme extraction rather than manual taggingnot Tally

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Tally

  • Built-in analysis is limited to basic summaries, so any real analysis means exporting responses to a spreadsheet or database.
  • There is no offline data collection, which rules it out for field research or events without reliable connectivity.
  • The company is very small and bootstrapped, so support is email and documentation with no account management, and some procurement processes will reject that.
  • Advanced research features such as quotas, randomisation and panel integration are absent, so it is a form builder rather than a research instrument.
  • Design control is deliberately narrow, so brands that need pixel-level form styling will find the theming options constraining even on the paid tier.

Zonka Feedback

  • No pricing tier is published for either the core product or the AI add-on, so total cost is unknown until a sales quote is obtained.
  • The AI Feedback Intelligence product is priced separately on data credits, meaning a buyer who wants both feedback collection and AI analysis is negotiating two line items, not one.
  • Third-party pricing estimates in the low hundreds to near a thousand dollars a month vary enough that budgeting from public sources alone is unreliable.
  • Kiosk hardware and offline capture are a strength for physical locations but add limited value to a purely digital-only business, which pays for a capability it does not use.
  • It is a smaller vendor than Medallia or Qualtrics, so enterprise buyers evaluating analyst-recognised platforms may not shortlist it despite comparable core features.

Pricing, plan by plan

Tally

Free
  • FreeFree
    • Unlimited forms, questions and responses
    • Conditional logic, calculations and file uploads
    • Integrations including Notion, Google Sheets and webhooks
  • Tally Pro$29/month
    • Remove Tally branding
    • Custom domains and form redirects
    • Team workspaces and collaboration

Zonka Feedback

On request
  • Feedback Management$undefined/month
    • Priced by response volume
    • Multi-channel surveys and case management
    • 14-day free trial
  • AI Feedback Intelligence$undefined/month
    • Priced by AI data credits, separate from Feedback Management
    • Theme extraction, sentiment and impact analysis

Which should you pick?

Choose Tally if

  • You need document-style editor.
  • You want to start without paying.
  • You also want unlimited free responses.
Tally review

Choose Zonka Feedback if

  • You need multi-channel surveys.
  • You work on Web, iOS, Android.
  • You also want kiosk and offline mode.
Zonka Feedback review

Questions people ask

Is Tally or Zonka Feedback better?
Neither clearly leads. Tally starts at Free and Zonka Feedback at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Tally or Zonka Feedback?
Tally has a free tier; the other does not. Paid plans start at Free for Tally and On request for Zonka Feedback.
Does Tally or Zonka Feedback run on more platforms?
Tally runs on Web. Zonka Feedback runs on Web, iOS, Android.
Can I use Tally for free?
Yes. Tally has a free tier, so you can try it without paying. Zonka Feedback starts at On request.
What is Tally best used for?
Tally is most often used for a startup collecting waitlist or beta signups that will grow well past a free response cap elsewhere, a small team that wants form submissions landing directly in notion or airtable, a charity or community group running a public consultation with no software budget, a quick internal request or intake form that needs to exist within the hour. Of those, a startup collecting waitlist or beta signups that will grow well past a free response cap elsewhere and a small team that wants form submissions landing directly in notion or airtable are not what Zonka Feedback is typically brought in for.
What can Tally do that Zonka Feedback cannot?
Tally covers Document-style editor, Unlimited free responses, Conditional logic and calculations, Payment collection. Zonka Feedback covers Multi-channel surveys, Kiosk and offline mode, Real-time dashboards, Case management.

Answered from the vendors’ own pages

Tally: Is the free plan really unlimited?

Yes for forms, questions and responses. The paid tier sells branding removal, custom domains and team features rather than volume.

Zonka Feedback: Is pricing published anywhere?

No. Zonka quotes pricing based on feedback volume for the core product and data credits for AI Feedback Intelligence; nothing is listed as a fixed price.

Tally: Is Tally suitable for research surveys?

Only simple ones. It has logic and calculations but no quotas, randomisation or panel management.

Zonka Feedback: Is AI Feedback Intelligence included in the base plan?

No, it is sold and priced separately from core feedback management.

Tally: Is it GDPR compliant?

Tally is a European company operating under GDPR, and buyers with strict requirements should request the data processing agreement before rollout.

Zonka Feedback: Does it support offline feedback collection?

Yes, kiosk and tablet devices can capture feedback without a live network connection, which is a differentiator against purely web-based survey tools.

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