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Veterinary · head to head

Animana vs Vetstoria

Animana logo

Animana

Veterinary

Browser-based practice management for European small-animal clinics, owned by IDEXX

From
On request
Rated
-
Full reviewWebsite
Vetstoria logo

Vetstoria

Veterinary

Real-time online appointment booking that writes directly into the veterinary PIMS diary

From
£199/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Animana it runs only in a browser, so a broadband outage stops consulting, invoicing and dispensing at the same time, and there is no offline mode to fall back on.; Vetstoria it is a booking layer and nothing else, so a practice also wanting reminders, two way client messaging, loyalty or marketing buys a second product, most likely a sibling Petvisor brand, and pays two subscriptions.
  • They diverge on capability: Animana covers Cloud clinical records, Vetstoria covers Real-time PIMS write-back.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Animana and Vetstoria actually diverge.

Attributes where Animana and Vetstoria differ
AttributeAnimanaVetstoria
Starting priceOn request£199/month
Pricing modelquotePer month by clinician band

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (Veterinary).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Animana

  • Cloud clinical records
  • IDEXX diagnostics integration
  • Multi-country financials
  • Inventory and dispensing
  • Multi-location support
  • Reporting

Only in Vetstoria

  • Real-time PIMS write-back
  • Appointment triage rules
  • Deposits and payments
  • Regional currency pricing
  • Multi-site rules
  • Client-facing booking page
  • Practice websites add-on
  • Analytics

What people use each for

The jobs each tool is most often brought in to do.

Animana

  • A Dutch or Belgian clinic replacing an ageing on-premise system without buying a new servernot Vetstoria
  • A multi-country European group that needs one system handling several VAT regimesnot Vetstoria
  • A practice already committed to IDEXX analysers and reference laboratory servicesnot Vetstoria
  • A clinic wanting staff to work from home or a second site without remote desktop softwarenot Vetstoria

Vetstoria

  • An independent small animal practice losing bookings to out of hours calls that go to voicemailnot Animana
  • A three site group that needs different appointment types and clinician rules per branch but one client facing booking pagenot Animana
  • A practice with a high no show rate that wants a deposit taken at the point of bookingnot Animana
  • A practice on ezyVet or Provet Cloud that wants booking to write into the real diary rather than create a manual rekeying job for receptionnot Animana

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Animana

  • It runs only in a browser, so a broadband outage stops consulting, invoicing and dispensing at the same time, and there is no offline mode to fall back on.
  • The diagnostics integration is deepest with IDEXX equipment, so a practice that later switches laboratory supplier keeps software built around the supplier it left and loses the smoothest part of the workflow.
  • It is not sold in North America, where IDEXX offers a different cloud product, so a group with clinics on both continents runs two systems and consolidates reporting manually.
  • Reporting is functional rather than deep, and practices wanting detailed business analysis typically export to a spreadsheet or a separate tool.
  • Imaging is handled through integrations rather than natively, so radiography and ultrasound workflows depend on which PACS the practice already owns and how well it connects.

Vetstoria

  • It is a booking layer and nothing else, so a practice also wanting reminders, two way client messaging, loyalty or marketing buys a second product, most likely a sibling Petvisor brand, and pays two subscriptions.
  • Pricing bands are set by number of practising clinicians and step up sharply, so a practice adding a fourth or eighth vet crosses a band boundary and takes a large percentage price rise for one hire.
  • In the United States the product is sold as PetDesk rather than Vetstoria, so American buyers comparing the two are often comparing the same underlying company against itself without realising it.
  • Value depends entirely on the depth of your PIMS integration, and the quality varies considerably between systems; on a weaker integration you lose the real time write back that is the entire reason to buy it.
  • Website plans carry one off setup fees running into the thousands of euros on top of a monthly fee, which turns an apparently modest booking subscription into a significant first year cost if you take the bundle.

Pricing, plan by plan

Animana

On request
  • Animana$undefined/year
    • Per-user subscription
    • Implementation and data migration quoted separately
    • Support included

Vetstoria

£199/month
  • Small Team$199/month
    • Up to two practising clinicians
    • Real-time booking
    • Payments
  • Medium Team$299/month
    • Up to four practising clinicians
    • All Small Team features
  • Large Team$399/month
    • Up to seven practising clinicians
    • All Medium Team features
  • Custom$undefined/month
    • Groups and non-standard configurations
    • Advanced analytics
    • Quarterly business reviews

Which should you pick?

Choose Animana if

  • You need cloud clinical records.
  • You also want idexx diagnostics integration.
Animana review

Choose Vetstoria if

  • You need real-time pims write-back.
  • You also want appointment triage rules.
Vetstoria review

Questions people ask

Is Animana or Vetstoria better?
Neither clearly leads. Animana starts at On request and Vetstoria at £199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Animana or Vetstoria?
Animana starts at On request and Vetstoria at £199/month.
Does Animana or Vetstoria run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Animana best used for?
Animana is most often used for a dutch or belgian clinic replacing an ageing on-premise system without buying a new server, a multi-country european group that needs one system handling several vat regimes, a practice already committed to idexx analysers and reference laboratory services, a clinic wanting staff to work from home or a second site without remote desktop software. Of those, a dutch or belgian clinic replacing an ageing on-premise system without buying a new server and a multi-country european group that needs one system handling several vat regimes are not what Vetstoria is typically brought in for.
What can Animana do that Vetstoria cannot?
Animana covers Cloud clinical records, IDEXX diagnostics integration, Multi-country financials, Inventory and dispensing. Vetstoria covers Real-time PIMS write-back, Appointment triage rules, Deposits and payments, Regional currency pricing.

Answered from the vendors’ own pages

Animana: Can I use Animana with non-IDEXX laboratory equipment?

Yes, but the integration is shallower. IDEXX analysers and reference lab results flow in automatically; other suppliers usually need a separate integration and sometimes manual result entry.

Vetstoria: Does Vetstoria book directly into my PIMS?

Yes, that is the core function. Bookings write into the practice diary in real time rather than queuing as requests, where the PIMS integration supports it.

Animana: Is Animana available in the United States?

No. IDEXX sells a different cloud practice management system in North America, so Animana is a European purchase only.

Vetstoria: Who owns Vetstoria?

Petvisor, which also owns PetDesk, WhiskerCloud and Kontak, and which raised over 100 million dollars from Apax Digital in 2023. It is not owned by IDEXX; IDEXX is an integration partner.

Animana: Do I need a server in the practice?

No. Everything runs in the browser. You need reliable internet and enough bandwidth for imaging, not local server hardware.

Vetstoria: Is it available in the United States?

The same company serves the United States, but under the PetDesk brand rather than the Vetstoria name.

Vetstoria: Is there a setup fee?

Not for online booking. The optional website plans do carry substantial one-off setup fees.

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