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Veterinary · head to head

ImproMed vs VetBadger

I

ImproMed

Veterinary

On-premise Windows practice management with deep inventory and financial reporting, now inside Covetrus

From
On request
Rated
-
VetBadger logo

VetBadger

Veterinary

Cloud veterinary practice management sold in user bands rather than per seat

From
$99/month
Rated
-

The short version

  • Each has a real cost: ImproMed it is a server-based Windows product, so the practice owns the hardware, the SQL database, the patching and the backup regime, and those costs never appear in the software quotation.; VetBadger pricing is banded rather than per seat, so a three-user clinic pays USD 249, the same as a ten-user one, which is roughly USD 83 per user against USD 25 for a practice that fills the band.
  • They diverge on capability: ImproMed covers Multi-location inventory, VetBadger covers Chart-centric workflow.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ImproMed and VetBadger actually diverge.

Attributes where ImproMed and VetBadger differ
AttributeImproMedVetBadger
Starting priceOn request$99/month
Pricing modelquotePer month by user band
PlatformsWindowsWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Veterinary).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ImproMed

  • Multi-location inventory
  • Production reporting
  • Wellness plans
  • Laboratory and imaging integration
  • On-premise deployment
  • Covetrus prescription management

Only in VetBadger

  • Chart-centric workflow
  • Banded pricing
  • Chart SMS and email
  • Integrated telehealth
  • Exam reporting
  • QuickBooks sync
  • Cloud hosting
  • Reminders

What people use each for

The jobs each tool is most often brought in to do.

ImproMed

  • A multi-doctor hospital carrying significant inventory value that needs reorder points and vendor price comparisonnot VetBadger
  • A practice manager who has to analyse production by veterinary surgeon and reconcile it against the general ledgernot VetBadger
  • A hospital in an area with unreliable internet that will not put the appointment book and records on a cloud connectionnot VetBadger
  • A small group running wellness plans that need recurring billing and compliance tracking against patientsnot VetBadger

VetBadger

  • A two-vet small animal clinic moving off an ageing on-premises server that nobody wants to maintainnot ImproMed
  • A practice that wants client texting logged against the medical record rather than sitting in a separate messaging toolnot ImproMed
  • A clinic adding telehealth consultations without buying a separate video and payment stacknot ImproMed
  • An owner who wants exam and revenue reporting without exporting to a spreadsheet every monthnot ImproMed

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ImproMed

  • It is a server-based Windows product, so the practice owns the hardware, the SQL database, the patching and the backup regime, and those costs never appear in the software quotation.
  • Covetrus markets Pulse as its strategic cloud platform while holding three legacy practice management systems, so ask directly what development ImproMed still receives and get the support commitment and end-of-life notice period in writing.
  • Remote and mobile access is weak compared with cloud systems, which matters for on-call work, home record review and multi-site groups sharing patients.
  • The interface is dense and dated, and training a new receptionist or technician on it takes materially longer than on a modern cloud system.
  • If Covetrus does steer customers to Pulse, the migration is a full data conversion with retraining, so the cost of the eventual move should be priced into the decision now rather than later.

VetBadger

  • Pricing is banded rather than per seat, so a three-user clinic pays USD 249, the same as a ten-user one, which is roughly USD 83 per user against USD 25 for a practice that fills the band.
  • Crossing a band boundary is a step change, so hiring one extra person can raise the software bill by USD 150 or USD 250 overnight with no extra capability in return.
  • The integration list is short compared with the market leaders, and in-house laboratory and imaging equipment support is the usual gap, which can mean manual result entry.
  • It is aimed at general small animal practice, with none of the specialty, referral, equine or ambulatory workflow depth that larger platforms carry.
  • As a smaller vendor it has less migration tooling and fewer conversion specialists than the large incumbents, so moving years of legacy records in is more of a project than a service.

Pricing, plan by plan

ImproMed

On request
  • ImproMed Infinity$undefined/year
    • Quoted per practice with a licence and an annual support agreement
    • Server hardware and database licensing are the responsibility of the practice
    • Data conversion and training charged separately

VetBadger

$99/month
  • 1 to 2 users$99/month
    • Cloud hosting and backup included
    • Full medical records and scheduling
    • Chart-centric SMS and email
  • 3 to 10 users$249/month
    • Same feature set across the band
    • Flat price whether you have three users or ten
    • Exam detail reporting
  • 11 to 20 users$499/month
    • Multi-user scheduling
    • Full reporting
    • Priority support
  • 21 to 40 users$599/month
    • Largest published band
    • All features included
    • Support for larger single-site practices

Which should you pick?

Choose ImproMed if

  • You need multi-location inventory.
  • You work on Windows.
  • You also want production reporting.

Choose VetBadger if

  • You need chart-centric workflow.
  • You work on Web, iOS, Android.
  • You also want banded pricing.

Questions people ask

Is ImproMed or VetBadger better?
Neither clearly leads. ImproMed starts at On request and VetBadger at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ImproMed or VetBadger?
ImproMed starts at On request and VetBadger at $99/month.
Does ImproMed or VetBadger run on more platforms?
ImproMed runs on Windows. VetBadger runs on Web, iOS, Android.
What is ImproMed best used for?
ImproMed is most often used for a multi-doctor hospital carrying significant inventory value that needs reorder points and vendor price comparison, a practice manager who has to analyse production by veterinary surgeon and reconcile it against the general ledger, a hospital in an area with unreliable internet that will not put the appointment book and records on a cloud connection, a small group running wellness plans that need recurring billing and compliance tracking against patients. Of those, a multi-doctor hospital carrying significant inventory value that needs reorder points and vendor price comparison and a practice manager who has to analyse production by veterinary surgeon and reconcile it against the general ledger are not what VetBadger is typically brought in for.
What can ImproMed do that VetBadger cannot?
ImproMed covers Multi-location inventory, Production reporting, Wellness plans, Laboratory and imaging integration. VetBadger covers Chart-centric workflow, Banded pricing, Chart SMS and email, Integrated telehealth.

Answered from the vendors’ own pages

ImproMed: Is ImproMed still being developed?

Ask Covetrus for a release history and a written support commitment. Pulse is the stated strategic cloud product, and ImproMed, AVImark and RxWorks are all legacy systems in the same portfolio.

VetBadger: How is VetBadger priced?

By user band: roughly USD 99 a month for one to two users, USD 249 for three to ten, USD 499 for eleven to twenty and USD 599 for twenty-one to forty.

ImproMed: Can it run in the cloud?

It is designed for an on-premise server. Hosting it on a remote desktop service is possible but it is not a native cloud application and does not behave like one.

VetBadger: Is hosting extra?

No. Cloud hosting and backup are included in the subscription, with no server to buy or maintain.

ImproMed: What is it better at than cloud alternatives?

Inventory control and financial and production reporting. Practices with high stock value and several veterinary surgeons are the ones that notice the difference.

VetBadger: Does it do telehealth?

Yes, integrated telehealth is included rather than sold as an add-on.

ImproMed: What happens to my data if we move to Pulse?

A conversion project. Establish before signing what Covetrus will convert, what it will not, and who pays for it.

VetBadger: Is it suitable for a specialty or referral hospital?

Not really. It is built for general small animal practice and lacks specialty, referral and equine workflow depth.

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