Is DTiQ or Unit21 better?

Neither clearly leads. DTiQ starts at On request and Unit21 at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, DTiQ or Unit21?

DTiQ starts at On request and Unit21 at On request.

Does DTiQ or Unit21 run on more platforms?

DTiQ runs on Web, iOS, Android. Unit21 runs on Web.

What is DTiQ best used for?

DTiQ is most often used for a multi-unit quick service franchisee who has no one available to review video across fifteen stores, a convenience store chain investigating till fraud by matching voids to what actually happened at the counter, an operator enforcing drive-through service time standards across locations from evidence rather than anecdote, a brand auditing food safety and cleanliness compliance at franchise sites without sending a field manager. Of those, a multi-unit quick service franchisee who has no one available to review video across fifteen stores and a convenience store chain investigating till fraud by matching voids to what actually happened at the counter are not what Unit21 is typically brought in for.

What can DTiQ do that Unit21 cannot?

DTiQ covers SmartAudit, POS transaction linking, 360iQ platform, Exception alerting. Unit21 covers No-code rule builder, Case management, SAR filing, Backtesting.

Cybersecurity · head to head

DTiQ vs Unit21

DTiQ

Cybersecurity

Managed video loss prevention with human auditors for restaurants, convenience stores and retail

From: On request
Rated: -

Full review Website

Unit21

Cybersecurity

No-code fraud and AML risk operations platform for fintechs and neobanks

From: On request
Rated: -

Full review Website

The short version

Each has a real cost: DTiQ you are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.; Unit21 it is built for fintech scale rather than card issuer scale, so organisations reaching very high transaction volumes generally re-evaluate against heavier platforms and face a migration.
They diverge on capability: DTiQ covers SmartAudit, Unit21 covers No-code rule builder.
Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which DTiQ and Unit21 actually diverge.

Attributes where DTiQ and Unit21 differ
Attribute	DTiQ	Unit21
Platforms	Web, iOS, Android	Web

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DTiQ

SmartAudit
POS transaction linking
360iQ platform
Exception alerting
Drive-through timing
Food safety and compliance checks
Managed installation

Only in Unit21

No-code rule builder
Case management
SAR filing
Backtesting
Identity and device signals
Data ingestion API

What people use each for

The jobs each tool is most often brought in to do.

DTiQ

A multi-unit quick service franchisee who has no one available to review video across fifteen storesnot Unit21
A convenience store chain investigating till fraud by matching voids to what actually happened at the counternot Unit21
An operator enforcing drive-through service time standards across locations from evidence rather than anecdotenot Unit21
A brand auditing food safety and cleanliness compliance at franchise sites without sending a field managernot Unit21

Unit21

A neobank whose sponsor bank requires a documented monitoring programme before it will keep the BIN sponsorshipnot DTiQ
A crypto exchange needing SAR filing and case management without building an internal compliance engineering teamnot DTiQ
A payments startup where the fraud lead needs to ship a new rule the same day a new attack pattern appearsnot DTiQ
A lender consolidating fraud alerts from three point tools into one investigator queue with a single audit trailnot DTiQ

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DTiQ

You are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.
Audits are sampled, not continuous, so a problem outside the reviewed window is invisible and the score is a statistical impression rather than a complete record.
Nothing is published on price and the commercial shape is a multi-year managed service agreement, which is harder to exit than a software subscription and typically involves bundled hardware you do not own.
Ownership changed in a $200 million Digital Alpha led investment tied to a Cisco Meraki partnership, so the hardware and network roadmap may shift under an existing estate.
It is built around restaurant, convenience and retail operating models, so an organisation outside those verticals gets a generic video product and pays for an audit methodology that does not fit its work.

Unit21

It is built for fintech scale rather than card issuer scale, so organisations reaching very high transaction volumes generally re-evaluate against heavier platforms and face a migration.
No-code rule authoring shifts power to the risk team, which is the point, but without governance it produces rule sprawl that nobody can explain to an examiner two years later.
Detection quality depends on the signals you feed it, so a thin integration produces thin results and the platform cannot compensate with proprietary consortium data the way larger vendors do.
Pricing is quoted by volume with an annual commitment, so a fintech whose growth stalls pays for headroom it did not use.
SAR filing coverage is oriented to United States FinCEN reporting, so firms filing in the United Kingdom, European Union or Asia handle those submissions outside the tool.

Pricing, plan by plan

DTiQ

On request

DTiQ managed service$undefined/month
- Priced per location as a managed service, not per camera
- Audit frequency and scope determine the rate
- Hardware and installation bundled into the service agreement

Unit21

On request

Unit21 Platform$undefined/year
- Priced by monitored volume and modules, annual contract
- Fraud, AML and case management packaged separately
- Implementation and historical data backfill quoted with the subscription

Which should you pick?

Choose DTiQ if

You need smartaudit.
You work on Web, iOS, Android.
You also want pos transaction linking.

DTiQ review

Choose Unit21 if

You need no-code rule builder.
You also want case management.

Unit21 review

Questions people ask

Is DTiQ or Unit21 better?: Neither clearly leads. DTiQ starts at On request and Unit21 at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DTiQ or Unit21?: DTiQ starts at On request and Unit21 at On request.
Does DTiQ or Unit21 run on more platforms?: DTiQ runs on Web, iOS, Android. Unit21 runs on Web.
What is DTiQ best used for?: DTiQ is most often used for a multi-unit quick service franchisee who has no one available to review video across fifteen stores, a convenience store chain investigating till fraud by matching voids to what actually happened at the counter, an operator enforcing drive-through service time standards across locations from evidence rather than anecdote, a brand auditing food safety and cleanliness compliance at franchise sites without sending a field manager. Of those, a multi-unit quick service franchisee who has no one available to review video across fifteen stores and a convenience store chain investigating till fraud by matching voids to what actually happened at the counter are not what Unit21 is typically brought in for.
What can DTiQ do that Unit21 cannot?: DTiQ covers SmartAudit, POS transaction linking, 360iQ platform, Exception alerting. Unit21 covers No-code rule builder, Case management, SAR filing, Backtesting.

Answered from the vendors’ own pages

DTiQ: Is DTiQ a video management system?

Not primarily. It is a managed service where human auditors review your footage and deliver scored reports. The platform exists to support that service.

Unit21: Do we need engineers to run it?

Only for the initial data integration. After that the design intent is that risk and compliance staff author and deploy rules themselves.

DTiQ: How is it priced?

Per location as a managed service, based on audit scope and frequency, with hardware and installation bundled. Nothing is published.

Unit21: Does it file SARs?

Yes, it generates and electronically files suspicious activity reports to FinCEN. Non-US regimes are not covered to the same depth.

DTiQ: Who owns DTiQ?

Digital Alpha holds a majority stake following a $200 million investment that bought out Bain Capital, BV Investment Partners and others, alongside a Cisco Meraki partnership.

Unit21: Can we test a rule before it goes live?

Yes. Backtesting against historical data to see projected alert volume is one of the more useful parts of the product, because alert volume is the real cost.

DTiQ: Does it integrate with my POS?

Yes, with major restaurant and convenience store point of sale systems, which is what allows transaction exceptions to be replayed on video.

DTiQ vs Unit21

DTiQ

Unit21

The short version

Where they differ

What each one covers

Only in DTiQ

Only in Unit21

What people use each for

DTiQ

Unit21

Where each one falls short

DTiQ

Unit21

Pricing, plan by plan

DTiQ

Unit21

Which should you pick?

Choose DTiQ if

Choose Unit21 if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on DTiQ

More on Unit21

Keep looking

Other head to heads