Is DTiQ or Sardine better?

Neither clearly leads. DTiQ starts at On request and Sardine at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, DTiQ or Sardine?

DTiQ starts at On request and Sardine at On request.

Does DTiQ or Sardine run on more platforms?

Both run on Web, iOS, Android, so platform support will not decide this one for you.

What is DTiQ best used for?

DTiQ is most often used for a multi-unit quick service franchisee who has no one available to review video across fifteen stores, a convenience store chain investigating till fraud by matching voids to what actually happened at the counter, an operator enforcing drive-through service time standards across locations from evidence rather than anecdote, a brand auditing food safety and cleanliness compliance at franchise sites without sending a field manager. Of those, a multi-unit quick service franchisee who has no one available to review video across fifteen stores and a convenience store chain investigating till fraud by matching voids to what actually happened at the counter are not what Sardine is typically brought in for.

What can DTiQ do that Sardine cannot?

DTiQ covers SmartAudit, POS transaction linking, 360iQ platform, Exception alerting. Sardine covers Device intelligence, Behaviour biometrics, Scam detection, Onboarding risk scoring.

Cybersecurity · head to head

DTiQ vs Sardine

DTiQ

Cybersecurity

Managed video loss prevention with human auditors for restaurants, convenience stores and retail

From: On request
Rated: -

Full review Website

Sardine

Cybersecurity

Device intelligence and behaviour biometrics for fraud and compliance

From: On request
Rated: -

Full review Website

The short version

Each has a real cost: DTiQ you are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.; Sardine signal quality depends on the SDK being embedded in your own web and mobile clients, so fraud improvements become dependent on your app release cycle and any coverage gap is a blind spot.
They diverge on capability: DTiQ covers SmartAudit, Sardine covers Device intelligence.
Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which DTiQ and Sardine actually diverge.

Attributes where DTiQ and Sardine differ
Attribute	DTiQ	Sardine

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DTiQ

SmartAudit
POS transaction linking
360iQ platform
Exception alerting
Drive-through timing
Food safety and compliance checks
Managed installation

Only in Sardine

Device intelligence
Behaviour biometrics
Scam detection
Onboarding risk scoring
AML transaction monitoring
Dispute and chargeback handling
Rules editor

What people use each for

The jobs each tool is most often brought in to do.

DTiQ

A multi-unit quick service franchisee who has no one available to review video across fifteen storesnot Sardine
A convenience store chain investigating till fraud by matching voids to what actually happened at the counternot Sardine
An operator enforcing drive-through service time standards across locations from evidence rather than anecdotenot Sardine
A brand auditing food safety and cleanliness compliance at franchise sites without sending a field managernot Sardine

Sardine

A neobank losing money to authorised push payment scams where the customer genuinely approved the transfernot DTiQ
A crypto exchange trying to detect accounts being operated by remote access rather than by their ownernot DTiQ
A fintech seeing synthetic identity signups that pass document verification but share device characteristicsnot DTiQ
A lender wanting first party fraud signals at application time that a credit bureau file does not containnot DTiQ

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DTiQ

You are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.
Audits are sampled, not continuous, so a problem outside the reviewed window is invisible and the score is a statistical impression rather than a complete record.
Nothing is published on price and the commercial shape is a multi-year managed service agreement, which is harder to exit than a software subscription and typically involves bundled hardware you do not own.
Ownership changed in a $200 million Digital Alpha led investment tied to a Cisco Meraki partnership, so the hardware and network roadmap may shift under an existing estate.
It is built around restaurant, convenience and retail operating models, so an organisation outside those verticals gets a generic video product and pays for an audit methodology that does not fit its work.

Sardine

Signal quality depends on the SDK being embedded in your own web and mobile clients, so fraud improvements become dependent on your app release cycle and any coverage gap is a blind spot.
Behavioural and device telemetry collection needs a documented lawful basis under GDPR, and EU privacy reviews frequently delay rollouts that were scoped as engineering work.
Pricing is per session or per active user, so a consumer product with many low value sessions pays in proportion to traffic rather than to fraud exposure.
As a younger private company it lacks the enforcement-tested audit history that a bank examiner expects, which makes it a harder sell inside a regulated bank than inside a fintech.
It is strongest on session-time signals and weaker as a system of record for long horizon AML typologies, so larger institutions end up running it alongside a traditional monitoring platform rather than instead of one.

Pricing, plan by plan

DTiQ

On request

DTiQ managed service$undefined/month
- Priced per location as a managed service, not per camera
- Audit frequency and scope determine the rate
- Hardware and installation bundled into the service agreement

Sardine

On request

Sardine$undefined/year
- Priced per user session or per monthly active user
- Annual contract with volume commitment
- SDK for web, iOS and Android

Which should you pick?

Choose DTiQ if

You need smartaudit.
You work on Web, iOS, Android.
You also want pos transaction linking.

DTiQ review

Choose Sardine if

You need device intelligence.
You work on Web, iOS, Android.
You also want behaviour biometrics.

Sardine review

Questions people ask

Is DTiQ or Sardine better?: Neither clearly leads. DTiQ starts at On request and Sardine at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DTiQ or Sardine?: DTiQ starts at On request and Sardine at On request.
Does DTiQ or Sardine run on more platforms?: Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is DTiQ best used for?: DTiQ is most often used for a multi-unit quick service franchisee who has no one available to review video across fifteen stores, a convenience store chain investigating till fraud by matching voids to what actually happened at the counter, an operator enforcing drive-through service time standards across locations from evidence rather than anecdote, a brand auditing food safety and cleanliness compliance at franchise sites without sending a field manager. Of those, a multi-unit quick service franchisee who has no one available to review video across fifteen stores and a convenience store chain investigating till fraud by matching voids to what actually happened at the counter are not what Sardine is typically brought in for.
What can DTiQ do that Sardine cannot?: DTiQ covers SmartAudit, POS transaction linking, 360iQ platform, Exception alerting. Sardine covers Device intelligence, Behaviour biometrics, Scam detection, Onboarding risk scoring.

Answered from the vendors’ own pages

DTiQ: Is DTiQ a video management system?

Not primarily. It is a managed service where human auditors review your footage and deliver scored reports. The platform exists to support that service.

Sardine: Does Sardine do document verification?

It focuses on device, behavioural and transaction signals, and integrates identity verification providers rather than being one. Treat it as complementary to a KYC vendor.

DTiQ: How is it priced?

Per location as a managed service, based on audit scope and frequency, with hardware and installation bundled. Nothing is published.

Sardine: What does it need from us to work?

An SDK in your web and mobile applications plus transaction feeds. Without the client side collector you lose the signals that differentiate it.

DTiQ: Who owns DTiQ?

Digital Alpha holds a majority stake following a $200 million investment that bought out Bain Capital, BV Investment Partners and others, alongside a Cisco Meraki partnership.

Sardine: Is pricing published?

No. It is quoted, typically per session or per monthly active user with an annual volume commitment.

DTiQ: Does it integrate with my POS?

Yes, with major restaurant and convenience store point of sale systems, which is what allows transaction exceptions to be replayed on video.

DTiQ vs Sardine

DTiQ

Sardine

The short version

Where they differ

What each one covers

Only in DTiQ

Only in Sardine

What people use each for

DTiQ

Sardine

Where each one falls short

DTiQ

Sardine

Pricing, plan by plan

DTiQ

Sardine

Which should you pick?

Choose DTiQ if

Choose Sardine if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on DTiQ

More on Sardine

Keep looking

Other head to heads