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Communication · head to head

RingCentral Video vs Twist

RingCentral Video logo

RingCentral Video

Communication

Connected cloud communications

From
Free
Rated
-
Full reviewWebsite
Twist logo

Twist

Communication

Distraction-free team communication

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: RingCentral Video unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table; Twist the free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade
  • They diverge on capability: RingCentral Video covers HD video conferencing, Twist covers Topic-based chat.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which RingCentral Video and Twist actually diverge.

Attributes where RingCentral Video and Twist differ
AttributeRingCentral VideoTwist
Pricing modelsubscriptionfreemium
Founded19992014

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Windows, Macos, Ios, Android), user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RingCentral Video

  • HD video conferencing
  • Voice and video calling
  • Screen sharing
  • Virtual backgrounds
  • Recording and transcription
  • Chat and messaging
  • Calendar integration
  • Meeting attendee controls

Only in Twist

  • Topic-based chat
  • Threading
  • File attachments
  • Search
  • Notifications control
  • Integrations
  • Mobile apps
  • Zapier

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

RingCentral Video

  • Cloud business phone system with video meetings and team messagingnot Twist
  • Replacing on-premise PBX hardware for distributed teamsnot Twist

Twist

  • Asynchronous team communication and project collaborationnot RingCentral Video
  • Teams requiring unlimited message history and integrationsnot RingCentral Video
  • Remote-first organizations minimizing synchronous meetingsnot RingCentral Video
  • Distributed teams across multiple time zonesnot RingCentral Video

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RingCentral Video

  • Unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • The free trial is only for new subscribers and is capped at five users and two desktop phones, with SMS unavailable during the trial
  • Trial hardware must be returned within 21 days of trial cancellation to avoid hardware charges
  • Phone rental is available only with a multi-year contract
  • Automated, high volume or marketing SMS costs extra as RingCentral High Volume SMS, and TCR registration is required for SMS and MMS
  • A Mobile User extension is free to add but is billed at the same monthly rate as a Digital Line in any month it is used to make or receive a call
  • The Webinar 500 discount lasts one year on a one year commitment, after which pricing reverts to $75 per host per month or the then current retail price
  • Taxes and recovery fees including the Federal Universal Service Recovery Fee, E911 Service Fee and Compliance and Administrative Cost Recovery Fee are added on top
  • The advertised savings of up to 33% require paying annually

Twist

  • The free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade
  • The free plan caps integrations at 5 and file storage at 5 GB
  • Full message history, unlimited integrations, unlimited storage and priority support all require the Unlimited plan at US$6 per user per month
  • Both plans cap the workspace at 500 internal member accounts and 500 external guest accounts

Pricing, plan by plan

RingCentral Video

Free
  • AI Receptionist$39/month
    • Starts at $39
  • Conversational Intelligence$60/month
    • Starts at $60
  • Call Queues Booster$35/month
    • $35 per month
  • Business SMS Booster$25/month
    • $25 per month

Twist

Free
  • Free PlanFree
    • Access up to 1 month of comments and messages
    • Up to 5 integrations
    • 5 GB storage
  • Unlimited Plan$6/month
    • Full history of comments and messages
    • Unlimited integrations
    • Unlimited file storage

Which should you pick?

Choose RingCentral Video if

  • You need hd video conferencing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want voice and video calling.
RingCentral Video review

Choose Twist if

  • You need topic-based chat.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want threading.
Twist review

Questions people ask

Is RingCentral Video or Twist better?
Neither clearly leads. RingCentral Video starts at Free and Twist at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RingCentral Video or Twist?
RingCentral Video starts at Free and Twist at Free.
Does RingCentral Video or Twist run on more platforms?
Both run on Web, Windows, Macos, Ios, Android, so platform support will not decide this one for you.
Can I use RingCentral Video for free?
Both have a free tier, so you can try either at no cost before committing.
What is RingCentral Video best used for?
RingCentral Video is most often used for cloud business phone system with video meetings and team messaging, replacing on-premise pbx hardware for distributed teams. Of those, cloud business phone system with video meetings and team messaging and replacing on-premise pbx hardware for distributed teams are not what Twist is typically brought in for.
What can RingCentral Video do that Twist cannot?
RingCentral Video covers HD video conferencing, Voice and video calling, Screen sharing, Virtual backgrounds. Twist covers Topic-based chat, Threading, File attachments, Search. Both handle Slack.

Answered from the vendors’ own pages

RingCentral Video: How much does RingCentral Video cost?

AI Receptionist starts at $39 per month, Conversational Intelligence starts at $60 per month. Main video plan pricing requires entering your user count on the website for personalized quotes.

Source
Twist: How much does Twist cost?

Twist offers a free plan with access to 1 month of message history and 5 GB storage. The Unlimited plan costs $6 per user per month with full message history and unlimited storage.

Source
RingCentral Video: Does RingCentral offer discounts?

Yes, save up to 33% by paying annually instead of monthly. A 14-day free trial is available for new subscribers with up to 20 phone lines.

Source
Twist: What is included in Twist's free plan?

The free plan includes access to up to one month of comments and messages, up to 5 integrations, 5 GB storage, and standard support.

Source
Twist: How is Twist priced for large teams?

Organizations with 200+ employees should contact [email protected] for custom enterprise pricing. Single-channel guests remain free on both tiers, while multi-channel guests on Unlimited are billed as regular members.

Source
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