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E-Commerce · head to head

Loox vs Temu

Loox logo

Loox

E-Commerce

Photo reviews and referrals for Shopify stores

From
$14.99/month
Rated
-
Full reviewWebsite
Temu logo

Temu

E-Commerce

Ultra-low-cost general merchandise marketplace owned by PDD Holdings, parent of Pinduoduo

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Temu has a free tier, so it costs nothing to try first.
  • Each has a real cost: Loox beginner plan limited to 500 total orders; Temu temu is owned by PDD Holdings, the same corporate group behind Chinese app Pinduoduo, and security researchers and app reviewers have raised documented concerns about the scope of data and device permissions the apps in this family request.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Loox and Temu actually diverge.

Attributes where Loox and Temu differ
AttributeLooxTemu
Starting price$14.99/monthFree
Pricing modelsubscriptionFree to browse and use; pay per order, heavy promotional discounting
Free tierNoYes
PlatformsWebiOS, Android, Web

Identical on both: user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loox

Nothing recorded that Temu does not also cover.

Only in Temu

  • General merchandise marketplace
  • Direct-from-manufacturer shipping
  • Gamified discounts and referrals
  • Free returns window
  • Aggressive coupon stacking
  • Temu app-only pricing

What people use each for

The jobs each tool is most often brought in to do.

Loox

  • Collecting visual reviews and customer photosnot Temu
  • Displaying reviews across product pages and checkoutnot Temu
  • Syncing reviews across multiple sales channelsnot Temu
  • Running referral and discount programs from reviewsnot Temu

Temu

  • A budget shopper buying low-cost, non-critical goods where a long shipping wait is acceptablenot Loox
  • Someone comparing Temu against Shein and Amazon Shopping on price for a specific item categorynot Loox
  • A buyer who has reviewed the documented data permission and product safety concerns and decided price still outweighs themnot Loox
  • A shopper in a market where changing customs thresholds mean checking for added duty before orderingnot Loox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loox

  • Beginner plan limited to 500 total orders
  • Convert plan costs $35 more monthly than Beginner but enables unlimited orders
  • Pricing specific to Shopify stores, not available for other platforms

Temu

  • Temu is owned by PDD Holdings, the same corporate group behind Chinese app Pinduoduo, and security researchers and app reviewers have raised documented concerns about the scope of data and device permissions the apps in this family request.
  • Consumer safety testing by regulators and watchdog groups has flagged some products sold on Temu for exceeding legal limits on substances such as lead in specific items, similar to findings on other ultra-low-cost marketplaces.
  • Regulators in the EU and US have investigated or fined Temu over misleading discount claims and dark pattern design, including inflated reference prices used to make discounts look larger than they are.
  • Shipping times are long by mainstream e-commerce standards, commonly one to two weeks or more, and buyer recourse for a delayed, missing or damaged order is limited compared with domestic retailers.
  • Changes to duty-free import thresholds in the US and EU have added customs fees to some orders, eroding the headline low price advertised at checkout.

Pricing, plan by plan

Loox

$14.99/month
  • Beginner$14.99/month
    • Up to 500 total orders
    • Review request emails
    • Discount for photo reviews
  • Convert$49.99/month
    • Unlimited orders
    • Smart visual sorting
    • Review highlights
  • Unlimited$299.99/month
    • Unlimited review requests
    • Unlimited referrals
    • Priority support

Temu

Free
  • Pay per orderFree
    • Individual item prices frequently under 10 USD before discounts
    • Standard shipping typically 7 to 15 days
    • Customs duties may apply depending on destination country and order value

Which should you pick?

Choose Loox if

Nothing in the data separates Loox from Temu on the points above - pick on price and on how each one feels to use.

Loox review

Choose Temu if

  • You need general merchandise marketplace.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want direct-from-manufacturer shipping.
Temu review

Questions people ask

Is Loox or Temu better?
Neither clearly leads. Loox starts at $14.99/month and Temu at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loox or Temu?
Temu has a free tier; the other does not. Paid plans start at $14.99/month for Loox and Free for Temu.
Does Loox or Temu run on more platforms?
Loox runs on Web. Temu runs on iOS, Android, Web.
Can I use Temu for free?
Yes. Temu has a free tier, so you can try it without paying. Loox starts at $14.99/month.
What is Loox best used for?
Loox is most often used for collecting visual reviews and customer photos, displaying reviews across product pages and checkout, syncing reviews across multiple sales channels, running referral and discount programs from reviews. Of those, collecting visual reviews and customer photos and displaying reviews across product pages and checkout are not what Temu is typically brought in for.
What can Loox do that Temu cannot?
Temu covers General merchandise marketplace, Direct-from-manufacturer shipping, Gamified discounts and referrals, Free returns window.

Answered from the vendors’ own pages

Loox: How much does Loox cost?

Loox pricing starts at $14.99 per month for the Beginner plan, $49.99 per month for Convert, and $299.99 per month for Unlimited. Billing occurs through Shopify with no annual commitment required.

Source
Temu: Who owns Temu?

Temu is operated by Whaleco Inc., a subsidiary of PDD Holdings, the parent company of the Chinese shopping app Pinduoduo.

Loox: What is the main difference between Loox's Beginner and Convert plans?

Beginner plan is limited to 500 total orders and includes basic review features. Convert allows unlimited orders and adds smart visual sorting, video reviews, Google Shopping integration, AI review stories, auto-translated reviews, and AI review replies.

Source
Temu: Is Temu safe to use in terms of data privacy?

Security researchers have flagged the scope of permissions requested by Temu and related PDD Holdings apps as a documented concern; the company disputes characterisations of its apps as malicious.

Loox: Is there a free version of Loox?

Loox offers a free trial to start, but paid plans begin at $14.99 per month. No permanent free version is available.

Source
Temu: Are Temu products safe?

Consumer safety testing has found some specific products exceeding legal limits for substances such as lead, similar to findings reported on other ultra-low-cost marketplaces; safety varies by product.

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