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Surveys · head to head

QuestionPro vs SurveyMonkey

QuestionPro logo

QuestionPro

Surveys

Survey and experience management platform with a permanently free tier capped at 200 responses

From
Free
Rated
-
Full reviewWebsite
SurveyMonkey logo

SurveyMonkey

Research

Turn feedback into action

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: QuestionPro team Edition has a five-seat minimum, so a small team that only needs two or three licences still pays for five.; SurveyMonkey team plans require minimum 3 users as baseline
  • They diverge on capability: QuestionPro covers QuestionPro CX, SurveyMonkey covers Question bank.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which QuestionPro and SurveyMonkey actually diverge.

Attributes where QuestionPro and SurveyMonkey differ
AttributeQuestionProSurveyMonkey
Pricing modelPer user per monthsubscription
PlatformsWeb, iOS, AndroidWeb
CategorySurveysResearch
FoundedUnknown1999

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in QuestionPro

  • QuestionPro CX
  • QuestionPro Workforce
  • Research Suite
  • Offline data collection
  • White label reporting

Only in SurveyMonkey

  • Question bank
  • Survey logic
  • Multi-language surveys
  • Mobile surveys
  • Real-time results
  • Data analysis tools
  • Custom branding
  • Salesforce

Both cover

  • Survey builder

What people use each for

The jobs each tool is most often brought in to do.

QuestionPro

  • A researcher or student who needs unlimited surveys but stays under 200 responses and wants to pay nothingnot SurveyMonkey
  • A single analyst who needs advanced logic and unlimited responses and can justify one Advanced seatnot SurveyMonkey
  • A CX team that wants closed-loop case management bundled with survey distributionnot SurveyMonkey
  • A market research agency needing MaxDiff and conjoint analysis that SurveyMonkey does not offernot SurveyMonkey

SurveyMonkey

  • Market research and customer surveysnot QuestionPro
  • Employee feedback and engagement trackingnot QuestionPro
  • Data collection and analysisnot QuestionPro
  • Customer satisfaction and NPS measurementsnot QuestionPro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

QuestionPro

  • Team Edition has a five-seat minimum, so a small team that only needs two or three licences still pays for five.
  • CX, Workforce and Research Suite are effectively separate products with their own pricing and onboarding, not tiers of the same subscription, which complicates a multi-department rollout.
  • The free Essentials plan caps at 200 responses per survey, which a single moderately popular customer survey can exceed in days.
  • The interface is denser than Typeform or SurveyMonkey, and teams that want a fast, visually simple survey builder often find QuestionPro slower to set up.
  • Enterprise CX and Research Suite pricing is never published, so budgeting for a programme rollout requires a sales conversation before any commitment is possible.

SurveyMonkey

  • Team plans require minimum 3 users as baseline
  • Annual response limits enforced: 50,000 responses/year on Team Advantage, 100,000 on Team Premier
  • Additional responses beyond annual limits charged at AED 0.50 per response
  • Enterprise plan requires custom pricing and minimum 5 users
  • Advanced features like multilingual surveys and phone support require Team Premier tier

Pricing, plan by plan

QuestionPro

Free
  • EssentialsFree
    • 1 user
    • 200 responses per survey
    • Unlimited surveys and questions
  • Advanced$99/month
    • 1 user
    • Unlimited responses
    • Advanced logic and reporting
  • Team Edition$83/month
    • Minimum 5 users, billed per seat
    • Collaboration and role permissions
    • Advanced analysis tools
  • CX, Workforce, Research Suite$undefined/year
    • Sold as separate products with separate quotes
    • Volume and module dependent

SurveyMonkey

Free
  • Team Advantage$99/month
    • 50,000 responses per year
    • Unlimited surveys and questions
    • 3 user minimum
  • Team Premier$240/month
    • 100,000 responses per year
    • All Team Advantage features
    • White label branding

Which should you pick?

Choose QuestionPro if

  • You need questionpro cx.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want questionpro workforce.
QuestionPro review

Choose SurveyMonkey if

  • You need question bank.
  • You want to start without paying.
  • You also want survey logic.
SurveyMonkey review

Questions people ask

Is QuestionPro or SurveyMonkey better?
Neither clearly leads. QuestionPro starts at Free and SurveyMonkey at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, QuestionPro or SurveyMonkey?
QuestionPro starts at Free and SurveyMonkey at Free.
Does QuestionPro or SurveyMonkey run on more platforms?
QuestionPro runs on Web, iOS, Android. SurveyMonkey runs on Web.
Can I use QuestionPro for free?
Both have a free tier, so you can try either at no cost before committing.
What is QuestionPro best used for?
QuestionPro is most often used for a researcher or student who needs unlimited surveys but stays under 200 responses and wants to pay nothing, a single analyst who needs advanced logic and unlimited responses and can justify one advanced seat, a cx team that wants closed-loop case management bundled with survey distribution, a market research agency needing maxdiff and conjoint analysis that surveymonkey does not offer. Of those, a researcher or student who needs unlimited surveys but stays under 200 responses and wants to pay nothing and a single analyst who needs advanced logic and unlimited responses and can justify one advanced seat are not what SurveyMonkey is typically brought in for.
What can QuestionPro do that SurveyMonkey cannot?
QuestionPro covers QuestionPro CX, QuestionPro Workforce, Research Suite, Offline data collection. SurveyMonkey covers Question bank, Survey logic, Multi-language surveys, Mobile surveys. Both handle Survey builder.

Answered from the vendors’ own pages

QuestionPro: Is the free plan actually usable long-term?

Yes. Essentials has no time limit, but it caps at 200 responses per survey and one user, which rules it out for anything with meaningful reach.

SurveyMonkey: How much does SurveyMonkey cost?

SurveyMonkey offers team plans starting at AED 99 per user per month for Team Advantage and AED 240 per user per month for Team Premier. Both plans require a minimum of 3 users. Billing can be monthly or annual.

Source
QuestionPro: Is QuestionPro CX the same product as the survey builder?

No. CX is a separate product built for closed-loop customer experience programmes, priced and sold on its own.

SurveyMonkey: What are SurveyMonkey's overage fees?

SurveyMonkey charges AED 0.50 per additional response on paid plans beyond the annual limit included in each tier.

Source
QuestionPro: Does Team Edition have a minimum seat count?

Yes, five seats at roughly $83 per user per month billed annually, so the minimum monthly spend is around $415.

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