Is Shortcut or Userpilot better?

Neither clearly leads. Shortcut starts at Free and Userpilot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Shortcut or Userpilot?

Shortcut starts at Free and Userpilot at Free.

Does Shortcut or Userpilot run on more platforms?

Shortcut runs on Web, macOS, Windows, Linux. Userpilot runs on Web, iOS, Android, API.

Can I use Shortcut for free?

Both have a free tier, so you can try either at no cost before committing.

What is Shortcut best used for?

Shortcut is most often used for sprint planning, bug tracking, feature development, product roadmapping. Of those, sprint planning and bug tracking are not what Userpilot is typically brought in for.

What can Shortcut do that Userpilot cannot?

Shortcut covers Stories & epics, Iterations (sprints), Kanban boards, Roadmaps.

Technology · head to head

Shortcut vs Userpilot

Shortcut

Technology

Project management for software teams

From: Free
Rated: -

Full review Website

Userpilot

Technology

Product analytics and in-app onboarding platform.

From: Free
Rated: -

Full review Website

The short version

Each has a real cost: Shortcut limited reporting compared to Jira; Userpilot starter tier limited to 2,000 monthly active users; even small-to-medium products may require Growth tier
Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Shortcut and Userpilot actually diverge.

Attributes where Shortcut and Userpilot differ
Attribute	Shortcut	Userpilot
Pricing model	Unknown	subscription
Platforms	Web, macOS, Windows, Linux	Web, iOS, Android, API
Founded	2014	Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Technology).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shortcut

Stories & epics
Iterations (sprints)
Kanban boards
Roadmaps
Reporting
Docs
API & webhooks
Mobile apps

Only in Userpilot

Nothing recorded that Shortcut does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Shortcut

Sprint planningnot Userpilot
Bug trackingnot Userpilot
Feature developmentnot Userpilot
Product roadmappingnot Userpilot
Team collaborationnot Userpilot

Userpilot

SaaS companies optimising user onboarding and activationnot Shortcut
Product teams collecting user feedback and identifying churn drivers via session replaynot Shortcut
Customer success teams using in-app guides and contextual helpnot Shortcut
Growth teams orchestrating multi-channel campaigns across email and in-appnot Shortcut
Product managers measuring adoption and engagement across user cohortsnot Shortcut

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shortcut

Limited reporting compared to Jira
Designed specifically for software teams, not general project management
Can experience slow loading times with very large projects

Userpilot

Starter tier limited to 2,000 monthly active users; even small-to-medium products may require Growth tier
Large price jump from Starter ($299/mo) to Growth ($849/mo), nearly 3x increase
Growth tier scales to 100,000 MAU but does not publish pricing for higher volumes, requiring Enterprise negotiation
Session replay and mobile engagement are optional add-ons in Growth tier, not included in base pricing
Enterprise pricing not published; custom negotiations required for large-scale deployments

Pricing, plan by plan

Shortcut

Free

FreeFree
- Kanban boards
- Sprints
- Roadmaps
Team$8.5/user/month
- Unlimited users
- Advanced reports
- WIP limits
Business$12/user/month
- Unlimited workspaces
- OKRs
- Advanced custom fields
Enterprise$undefined/custom
- Volume discounts
- SSO/SCIM
- Premier support

Userpilot

Free

Starter$299/month
- Up to 2,000 monthly active users
- In-app engagement
- User segmentation
Growth$849/month (marked 'Most Popular')
- 2,000 to 100,000 monthly active users
- All Starter features
- Advanced product analytics
Enterprise$undefined/variable
- Custom monthly active user levels
- All Growth features
- Premium integrations

Which should you pick?

Choose Shortcut if

You need stories & epics.
You want to start without paying.
You work on Web, macOS, Windows, Linux.
You also want iterations (sprints).

Shortcut review

Choose Userpilot if

You want to start without paying.
You work on Web, iOS, Android, API.

Userpilot review

Questions people ask

Is Shortcut or Userpilot better?: Neither clearly leads. Shortcut starts at Free and Userpilot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shortcut or Userpilot?: Shortcut starts at Free and Userpilot at Free.
Does Shortcut or Userpilot run on more platforms?: Shortcut runs on Web, macOS, Windows, Linux. Userpilot runs on Web, iOS, Android, API.
Can I use Shortcut for free?: Both have a free tier, so you can try either at no cost before committing.
What is Shortcut best used for?: Shortcut is most often used for sprint planning, bug tracking, feature development, product roadmapping. Of those, sprint planning and bug tracking are not what Userpilot is typically brought in for.
What can Shortcut do that Userpilot cannot?: Shortcut covers Stories & epics, Iterations (sprints), Kanban boards, Roadmaps.

Answered from the vendors’ own pages

Shortcut: Does Shortcut have a free plan?

Yes, Shortcut offers a free plan for up to 10 users with core features like kanban boards, roadmaps, sprints, and reports. Paid plans start at $8.50 per user per month.

Source

Userpilot: What is included in the free trial?

Userpilot offers a free 14-day trial without requiring a credit card, providing full access to the Starter tier features.

Source

Shortcut: Does Shortcut integrate with GitHub?

Yes, Shortcut has native GitHub integration that automatically syncs pull requests and commits to stories, and includes GitLab and Bitbucket support as well.

Source

Userpilot: Does Userpilot include session replay?

Session replay is available in the Growth tier as an optional add-on for watching real user sessions and identifying friction points.

Source

Shortcut: Can I use Shortcut for non-technical projects?

Shortcut is built for software teams, though you can customize workflows for other use cases. Linear and Asana may be better suited for non-technical project management.

Source

Userpilot: What integrations does Userpilot support?

Userpilot integrates with HubSpot, Salesforce, Segment, Google Analytics, Amplitude, Mixpanel, Heap, Zendesk, Intercom and Google Tag Manager. Additional integrations can be requested.

Source

Shortcut: Does Shortcut support SSO and SCIM?

Yes, SSO and SCIM support are available on the Enterprise plan, allowing centralized identity management for large organizations.

Source

Shortcut: What's the difference between Shortcut and Jira?

Shortcut is lighter and faster with less setup required, while Jira offers deeper customization and enterprise features. Shortcut works better for modern software teams wanting simplicity; Jira suits enterprises needing extensive configuration.

Source

Shortcut vs Userpilot

Shortcut

Userpilot

The short version

Where they differ

What each one covers

Only in Shortcut

Only in Userpilot

What people use each for

Shortcut

Userpilot

Where each one falls short

Shortcut

Userpilot

Pricing, plan by plan

Shortcut

Userpilot

Which should you pick?

Choose Shortcut if

Choose Userpilot if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Shortcut

More on Userpilot

Keep looking

Other head to heads