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Shopify vs Square for Retail

Shopify logo

Shopify

Software

The most trusted ecommerce platform to start, grow, and scale your business

From
$29/month
Rated
-
Full reviewWebsite
Square for Retail logo

Square for Retail

Software

Integrated point of sale and retail management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Square for Retail has a free tier, so it costs nothing to try first.
  • Each has a real cost: Shopify using any payment provider other than Shopify Payments adds a transaction fee on top of the card rate, at 2% on Basic falling to 0.2% on Plus; Square for Retail limited customer support with primarily email and online forums, slow response times for urgent issues
  • They diverge on capability: Shopify covers Hosted ecommerce platform, Square for Retail covers Contactless payments.

Where they differ

Only the attributes on which Shopify and Square for Retail actually diverge.

Attributes where Shopify and Square for Retail differ
AttributeShopifySquare for Retail
Starting price$29/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWebiOS, API
Founded20062009

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shopify

  • Hosted ecommerce platform
  • Payment processing
  • Inventory management
  • Order tracking
  • Marketing automation
  • Apps and integrations
  • Multi-channel selling
  • SSL certificate

Only in Square for Retail

  • Contactless payments
  • Inventory tracking
  • Employee management
  • Customer profiles
  • Sales analytics
  • Receipt printing
  • Integration with Square Online
  • Reporting tools

What people use each for

The jobs each tool is most often brought in to do.

Shopify

  • Running a hosted ecommerce store with payments and fulfilmentnot Square for Retail
  • Selling across online, in person and social channels from one cataloguenot Square for Retail

Square for Retail

No use cases recorded yet. See the Square for Retail review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shopify

  • Using any payment provider other than Shopify Payments adds a transaction fee on top of the card rate, at 2% on Basic falling to 0.2% on Plus
  • That fee makes the cheapest plan the most expensive place to use an outside processor, which is the opposite of how plans usually work
  • Card rates also improve with the plan, from 2.9% on Basic to 2.7% on Advanced
  • Amex is charged at a higher rate than other cards on every plan below Plus
  • Plus starts at $2,300 a month
  • The advertised lower monthly prices require paying a year up front

Square for Retail

  • Limited customer support with primarily email and online forums, slow response times for urgent issues
  • Internet connectivity required for normal operations; weak signal impacts transaction processing and experience
  • Restricted to Square's payment processing with higher transaction fees compared to some competitors
  • Limited to iOS devices and Square's proprietary hardware, excluding Android or third-party devices
  • Limited advanced retail capabilities and deeper third-party integrations compared to enterprise POS systems

Pricing, plan by plan

Shopify

$29/month
  • Starter$5/month
    • Buy Button & Sales Channel
    • Abandoned checkout recovery
    • Basic reporting
  • Basic$29/month
    • Online store
    • Up to 2 staff accounts
    • Basic reports
  • Standard$79/month
    • Professional reports
    • Gift cards
    • Up to 15 staff accounts

Square for Retail

Free
  • FreeFree
    • Payment processing at 2.6% + 15 cents
    • Basic inventory management
    • Invoicing
  • Plus$49/month
    • In-person: 2.5% + 15 cents
    • Online: 2.9% + 30 cents
    • Product exchanges
  • Premium$149/month
    • In-person: 2.4% + 15 cents
    • Online: 2.9% + 30 cents
    • Advanced features

Which should you pick?

Choose Shopify if

  • You need hosted ecommerce platform.
  • You also want payment processing.
Shopify review

Choose Square for Retail if

  • You need contactless payments.
  • You want to start without paying.
  • You work on iOS, API.
  • You also want inventory tracking.
Square for Retail review

Questions people ask

Is Shopify or Square for Retail better?
Neither clearly leads. Shopify starts at $29/month and Square for Retail at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shopify or Square for Retail?
Square for Retail has a free tier; the other does not. Paid plans start at $29/month for Shopify and Free for Square for Retail.
Does Shopify or Square for Retail run on more platforms?
Shopify runs on Web. Square for Retail runs on iOS, API.
Can I use Square for Retail for free?
Yes. Square for Retail has a free tier, so you can try it without paying. Shopify starts at $29/month.
What is Shopify best used for?
Shopify is most often used for running a hosted ecommerce store with payments and fulfilment, selling across online, in person and social channels from one catalogue. Of those, running a hosted ecommerce store with payments and fulfilment and selling across online, in person and social channels from one catalogue are not what Square for Retail is typically brought in for.
What can Shopify do that Square for Retail cannot?
Shopify covers Hosted ecommerce platform, Payment processing, Inventory management, Order tracking. Square for Retail covers Contactless payments, Inventory tracking, Employee management, Customer profiles.

Answered from the vendors’ own pages

Square for Retail: Does Square for Retail have a free tier?

Yes, Square for Retail's free tier includes payment processing at 2.6% plus 15 cents per transaction, basic inventory, invoicing, online shop, and booking tools with no monthly subscription fee.

Source
Square for Retail: What are the transaction fees across Square's pricing tiers?

Free tier: 2.6% + 15 cents. Plus tier ($49/month): 2.5% + 15 cents in-person, 2.9% + 30 cents online. Premium tier ($149/month): 2.4% + 15 cents in-person, 2.9% + 30 cents online.

Source
Square for Retail: What devices can run Square for Retail?

Square for Retail runs on iOS devices (iPad and iPhone) using Square's proprietary hardware or compatible mobile devices, and requires integration with Square's payment processing.

Source
Square for Retail: Can I use Square for Retail offline?

Square for Retail depends on an internet connection for optimal functionality. Offline functionality is limited, and high-traffic operations may require recharging or connection verification.

Source
Square for Retail: Does Square for Retail support third-party integrations?

Yes, Square offers integrations through its App Marketplace and provides APIs for custom development including payments, inventory, orders, customers, loyalty, and webhooks.

Source
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Related pages

More on Shopify

More on Square for Retail

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