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Software · head to head

Medusa vs Square for Retail

Medusa logo

Medusa

Software

Open source Shopify alternative

From
Free
Rated
-
Square for Retail logo

Square for Retail

Software

Integrated point of sale and retail management

From
Free
Rated
-

The short version

  • Each has a real cost: Medusa the managed cloud meters four separate resources: edge requests, emails, compute hours and database storage; Square for Retail limited customer support with primarily email and online forums, slow response times for urgent issues
  • They diverge on capability: Medusa covers Open source, Square for Retail covers Contactless payments.

Where they differ

Only the attributes on which Medusa and Square for Retail actually diverge.

Attributes where Medusa and Square for Retail differ
AttributeMedusaSquare for Retail
Pricing modelfreemiumUnknown
PlatformsWebiOS, API
Founded20202009

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Medusa

  • Open source
  • Modular architecture
  • Multi-region support
  • Plugin system
  • Admin dashboard
  • Order management
  • Payment integrations

Only in Square for Retail

  • Contactless payments
  • Employee management
  • Customer profiles
  • Sales analytics
  • Receipt printing
  • Integration with Square Online
  • Reporting tools

Both cover

  • Inventory tracking

What people use each for

The jobs each tool is most often brought in to do.

Medusa

  • Building a custom ecommerce backend on an open source headless platformnot Square for Retail
  • Running a self hosted or managed commerce API with a custom storefrontnot Square for Retail

Square for Retail

No use cases recorded yet. See the Square for Retail review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Medusa

  • The managed cloud meters four separate resources: edge requests, emails, compute hours and database storage
  • The Develop plan at $29 a month applies a hard limit of 1,000 emails, so it stops rather than bills
  • Compute hours are capped at 600 on Develop and 800 on Launch
  • Edge request overage is $0.3 per million and storage $0.5 per GB month above the plan allowance
  • Background workers and priority support require the Scale plan at $299 a month

Square for Retail

  • Limited customer support with primarily email and online forums, slow response times for urgent issues
  • Internet connectivity required for normal operations; weak signal impacts transaction processing and experience
  • Restricted to Square's payment processing with higher transaction fees compared to some competitors
  • Limited to iOS devices and Square's proprietary hardware, excluding Android or third-party devices
  • Limited advanced retail capabilities and deeper third-party integrations compared to enterprise POS systems

Pricing, plan by plan

Medusa

Free
  • Open SourceFree
    • Full source code
    • Self-hosted
    • Community support
  • Cloud$50/month
    • Managed hosting
    • Automatic updates
    • Priority support

Square for Retail

Free
  • FreeFree
    • Payment processing at 2.6% + 15 cents
    • Basic inventory management
    • Invoicing
  • Plus$49/month
    • In-person: 2.5% + 15 cents
    • Online: 2.9% + 30 cents
    • Product exchanges
  • Premium$149/month
    • In-person: 2.4% + 15 cents
    • Online: 2.9% + 30 cents
    • Advanced features

Which should you pick?

Choose Medusa if

  • You need open source.
  • You want to start without paying.
  • You also want modular architecture.

Choose Square for Retail if

  • You need contactless payments.
  • You want to start without paying.
  • You work on iOS, API.
  • You also want employee management.

Questions people ask

Is Medusa or Square for Retail better?
Neither clearly leads. Medusa starts at Free and Square for Retail at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Medusa or Square for Retail?
Medusa starts at Free and Square for Retail at Free.
Does Medusa or Square for Retail run on more platforms?
Medusa runs on Web. Square for Retail runs on iOS, API.
Can I use Medusa for free?
Both have a free tier, so you can try either at no cost before committing.
What is Medusa best used for?
Medusa is most often used for building a custom ecommerce backend on an open source headless platform, running a self hosted or managed commerce api with a custom storefront. Of those, building a custom ecommerce backend on an open source headless platform and running a self hosted or managed commerce api with a custom storefront are not what Square for Retail is typically brought in for.
What can Medusa do that Square for Retail cannot?
Medusa covers Open source, Modular architecture, Multi-region support, Plugin system. Square for Retail covers Contactless payments, Employee management, Customer profiles, Sales analytics. Both handle Inventory tracking.

Answered from the vendors’ own pages

Square for Retail: Does Square for Retail have a free tier?

Yes, Square for Retail's free tier includes payment processing at 2.6% plus 15 cents per transaction, basic inventory, invoicing, online shop, and booking tools with no monthly subscription fee.

Source
Square for Retail: What are the transaction fees across Square's pricing tiers?

Free tier: 2.6% + 15 cents. Plus tier ($49/month): 2.5% + 15 cents in-person, 2.9% + 30 cents online. Premium tier ($149/month): 2.4% + 15 cents in-person, 2.9% + 30 cents online.

Source
Square for Retail: What devices can run Square for Retail?

Square for Retail runs on iOS devices (iPad and iPhone) using Square's proprietary hardware or compatible mobile devices, and requires integration with Square's payment processing.

Source
Square for Retail: Can I use Square for Retail offline?

Square for Retail depends on an internet connection for optimal functionality. Offline functionality is limited, and high-traffic operations may require recharging or connection verification.

Source
Square for Retail: Does Square for Retail support third-party integrations?

Yes, Square offers integrations through its App Marketplace and provides APIs for custom development including payments, inventory, orders, customers, loyalty, and webhooks.

Source

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