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Software · head to head

SharpSpring vs Capsule CRM

SharpSpring logo

SharpSpring

Software

Marketing automation for agencies

From
$50/month
Rated
-
Full reviewWebsite
Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: SharpSpring still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site; Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline

Where they differ

Only the attributes on which SharpSpring and Capsule CRM actually diverge.

Attributes where SharpSpring and Capsule CRM differ
AttributeSharpSpringCapsule CRM
Starting price$50/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
Founded2014Unknown

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SharpSpring

  • Contact management
  • Email marketing
  • Landing pages
  • Marketing automation
  • CRM
  • Reporting
  • White labeling
  • Zapier

Only in Capsule CRM

Nothing recorded that SharpSpring does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

SharpSpring

  • Marketing automationnot Capsule CRM
  • Lead generationnot Capsule CRM
  • Client managementnot Capsule CRM

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SharpSpring

  • Still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Pricing, plan by plan

SharpSpring

$50/month
  • Professional$50/month
    • Contact management
    • Email marketing
    • Landing pages
  • Agency$100/month
    • Everything in Professional
    • Client management
    • White labeling
  • Enterprise$undefined/month
    • Everything in Agency
    • Custom integration
    • Dedicated support

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Which should you pick?

Choose SharpSpring if

  • You need contact management.
  • You also want email marketing.
SharpSpring review

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Questions people ask

Is SharpSpring or Capsule CRM better?
Neither clearly leads. SharpSpring starts at $50/month and Capsule CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SharpSpring or Capsule CRM?
Capsule CRM has a free tier; the other does not. Paid plans start at $50/month for SharpSpring and Free for Capsule CRM.
Does SharpSpring or Capsule CRM run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. SharpSpring starts at $50/month.
What is SharpSpring best used for?
SharpSpring is most often used for marketing automation, lead generation, client management. Of those, marketing automation and lead generation are not what Capsule CRM is typically brought in for.
What can SharpSpring do that Capsule CRM cannot?
SharpSpring covers Contact management, Email marketing, Landing pages, Marketing automation.
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Related pages

More on SharpSpring

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