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Software · head to head

Setmore vs Zen Planner

Setmore logo

Setmore

Software

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite
Zen Planner logo

Zen Planner

Software

Member management for fitness businesses

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Only Setmore has a free tier, so it costs nothing to try first.
  • Each has a real cost: Setmore free plan limited to 4 users maximum; Zen Planner limited staff app features compared to desktop version
  • They diverge on capability: Setmore covers Unlimited appointments, Zen Planner covers Member management.

Where they differ

Only the attributes on which Setmore and Zen Planner actually diverge.

Attributes where Setmore and Zen Planner differ
AttributeSetmoreZen Planner
Starting priceFree$99/month
Pricing modelsubscriptionUnknown
Free tierYesNo
Founded20082006

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

Only in Zen Planner

  • Member management
  • Automated billing
  • Class scheduling
  • Workout tracking
  • Marketing tools
  • Mailchimp
  • SugarWOD
  • Wodify

Both cover

  • Stripe
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Setmore

  • Online appointment and booking managementnot Zen Planner
  • Service provider scheduling platformnot Zen Planner
  • Customer communication via email and SMS remindersnot Zen Planner

Zen Planner

  • Workout trackingnot Setmore
  • Nutrition managementnot Setmore
  • Health monitoringnot Setmore
  • Fitness coachingnot Setmore
  • Wellness improvementnot Setmore

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Zen Planner

  • Limited staff app features compared to desktop version
  • System crashes and occasional bugs reported by users
  • Integration difficulties with certain third-party platforms
  • Customers report continued charges after completed cancellation

Pricing, plan by plan

Setmore

Free

No published plan breakdown. See the Setmore review.

Zen Planner

$99/month

No published plan breakdown. See the Zen Planner review.

Which should you pick?

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Choose Zen Planner if

  • You need member management.
  • You work on Web, iOS, Android.
  • You also want automated billing.
Zen Planner review

Questions people ask

Is Setmore or Zen Planner better?
Neither clearly leads. Setmore starts at Free and Zen Planner at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Setmore or Zen Planner?
Setmore has a free tier; the other does not. Paid plans start at Free for Setmore and $99/month for Zen Planner.
Does Setmore or Zen Planner run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Setmore for free?
Yes. Setmore has a free tier, so you can try it without paying. Zen Planner starts at $99/month.
What is Setmore best used for?
Setmore is most often used for online appointment and booking management, service provider scheduling platform, customer communication via email and sms reminders. Of those, online appointment and booking management and service provider scheduling platform are not what Zen Planner is typically brought in for.
What can Setmore do that Zen Planner cannot?
Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database. Zen Planner covers Member management, Automated billing, Class scheduling, Workout tracking. Both handle Stripe, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Zen Planner: Does Zen Planner have a free tier?

No, Zen Planner does not offer a free tier. Pricing starts at $99 per month with no free trial mentioned in their standard offerings.

Source
Zen Planner: Can Zen Planner integrate with ClassPass?

Yes. ClassPass seamlessly integrates with Zen Planner, allowing gyms to sync their schedule and avoid overbooking when offering ClassPass to members.

Source
Zen Planner: Does Zen Planner work with SugarWOD?

Yes. Zen Planner integrates with SugarWOD, making it a popular choice for CrossFit gym owners who want to manage both WOD tracking and gym operations in one system.

Source
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Related pages

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