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Cybersecurity · head to head

Feedzai vs Trimble Unity Maintain

Feedzai logo

Feedzai

Cybersecurity

Real-time transaction fraud and financial crime detection for banks and payment processors

From
On request
Free plan
No
Full reviewWebsite
Trimble Unity Maintain logo

Trimble Unity Maintain

Government

GIS-centric public asset and work management, the product formerly sold as Cityworks

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Feedzai pricing is per transaction with an annual minimum, so a bank with seasonal or growing volume commits to a floor it may not use and pays overage above the band.; Trimble Unity Maintain esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
  • They diverge on capability: Feedzai covers Real-time scoring, Trimble Unity Maintain covers Built on ArcGIS.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Feedzai and Trimble Unity Maintain actually diverge.

Attributes where Feedzai and Trimble Unity Maintain differ
AttributeFeedzaiTrimble Unity Maintain
PlatformsWeb, LinuxWeb, iOS, Android, Windows
CategoryCybersecurityGovernment

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Feedzai

  • Real-time scoring
  • Rule and model hybrid
  • Case manager
  • Behavioural biometrics
  • Model explainability
  • Deployment options

Only in Trimble Unity Maintain

  • Built on ArcGIS
  • Service requests
  • Work order management
  • Permits and licensing
  • Mobile field access
  • Storeroom and inventory
  • Operational Insights
  • AgileAssets convergence

What people use each for

The jobs each tool is most often brought in to do.

Feedzai

  • A bank joining an instant payments scheme where transfers are irrevocable and post-hoc recovery is impossiblenot Trimble Unity Maintain
  • A card issuer whose existing rules engine cannot be changed without a release, so fraud waves run for daysnot Trimble Unity Maintain
  • An acquirer needing per-merchant risk models rather than one portfolio-wide modelnot Trimble Unity Maintain
  • A bank required by its regulator to explain automated declines to customers, which rules out opaque scoringnot Trimble Unity Maintain

Trimble Unity Maintain

  • A water utility wanting valve exercising and hydrant flushing recorded against the same GIS features the engineering team maintainsnot Feedzai
  • A city consolidating a citizen service request line, work orders and inspections into one location-based systemnot Feedzai
  • A state transportation department managing pavement and bridge assets with linear referencing rather than point assetsnot Feedzai
  • A public works department that has already licensed ArcGIS Enterprise and wants to avoid rekeying its asset inventorynot Feedzai

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Feedzai

  • Pricing is per transaction with an annual minimum, so a bank with seasonal or growing volume commits to a floor it may not use and pays overage above the band.
  • It sits in the authorisation path, which makes every upgrade a change-controlled event with rollback plans, and the operational burden falls on the bank rather than the vendor.
  • Out of the box models need months of the customer own labelled fraud history before they beat the rules they replace, so the value case starts late.
  • AML and fraud are licensed as separate modules, so institutions expecting one platform fee find the transaction monitoring capability is a second line item.
  • The buyer profile is large institutions, so smaller banks and fintechs face minimums that make per-transaction economics unattractive below significant scale.

Trimble Unity Maintain

  • Esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
  • The product is mid-rename from Cityworks to Trimble Unity Maintain with transition timelines Trimble has not committed to publicly, leaving contracts, documentation and integrator experience split between two names.
  • CVE-2025-0994, a deserialisation flaw in Cityworks, was exploited in the wild and listed by CISA in February 2025, which makes on-premise deployments a patching obligation rather than a set-and-forget install.
  • Because assets live in the GIS, changing the asset model is a GIS division change, so maintenance teams cannot restructure their own hierarchy without another department in the loop.
  • It is built for North American public sector practice, and the permitting, funding source and reporting models do not map cleanly onto other countries or onto private industrial estates.

Pricing, plan by plan

Feedzai

On request
  • Feedzai Financial Crime Platform$undefined/year
    • Priced by transaction volume with annual minimum commitment
    • Modules for fraud, AML and account opening licensed separately
    • Cloud, private cloud and on-premises deployment

Trimble Unity Maintain

On request
  • Trimble Unity Maintain$undefined/year
    • Annual subscription sized by population served, asset volume and user count
    • Esri ArcGIS Enterprise or ArcGIS Online licensing required separately
    • Hosted and on-premise deployment priced differently

Which should you pick?

Choose Feedzai if

  • You need real-time scoring.
  • You work on Web, Linux.
  • You also want rule and model hybrid.
Feedzai review

Choose Trimble Unity Maintain if

  • You need built on arcgis.
  • You work on Web, iOS, Android, Windows.
  • You also want service requests.
Trimble Unity Maintain review

Questions people ask

Is Feedzai or Trimble Unity Maintain better?
Neither clearly leads. Feedzai starts at On request and Trimble Unity Maintain at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Feedzai or Trimble Unity Maintain?
Feedzai starts at On request and Trimble Unity Maintain at On request.
Does Feedzai or Trimble Unity Maintain run on more platforms?
Feedzai runs on Web, Linux. Trimble Unity Maintain runs on Web, iOS, Android, Windows.
What is Feedzai best used for?
Feedzai is most often used for a bank joining an instant payments scheme where transfers are irrevocable and post-hoc recovery is impossible, a card issuer whose existing rules engine cannot be changed without a release, so fraud waves run for days, an acquirer needing per-merchant risk models rather than one portfolio-wide model, a bank required by its regulator to explain automated declines to customers, which rules out opaque scoring. Of those, a bank joining an instant payments scheme where transfers are irrevocable and post-hoc recovery is impossible and a card issuer whose existing rules engine cannot be changed without a release, so fraud waves run for days are not what Trimble Unity Maintain is typically brought in for.
What can Feedzai do that Trimble Unity Maintain cannot?
Feedzai covers Real-time scoring, Rule and model hybrid, Case manager, Behavioural biometrics. Trimble Unity Maintain covers Built on ArcGIS, Service requests, Work order management, Permits and licensing.

Answered from the vendors’ own pages

Feedzai: Can Feedzai run on-premises?

Yes. On-premises and private cloud deployments are supported, which is why it appears in markets where transaction data cannot legally leave the country.

Trimble Unity Maintain: Is Cityworks discontinued?

Not discontinued, renamed. It is becoming Trimble Unity Maintain, converging with AgileAssets, and Trimble has not published a final transition date.

Feedzai: Does it cover AML as well as fraud?

It does, but transaction monitoring is a separately licensed module. Assume two line items if you want both.

Trimble Unity Maintain: Do I need Esri ArcGIS?

Yes. The product is built on ArcGIS and cannot be deployed without an Esri licence.

Feedzai: How fast are decisions?

Designed for the authorisation window, typically tens of milliseconds. This is the constraint that rules out batch scoring architectures.

Trimble Unity Maintain: Was there a security incident?

Yes. CVE-2025-0994 in Cityworks was exploited in the wild and added to the CISA known exploited vulnerabilities catalogue in February 2025.

Trimble Unity Maintain: Can it handle roads and pavement as well as pipes?

Yes, through the AgileAssets lineage now inside the Unity Maintain family, which adds linear referencing for transportation assets.

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