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Government · head to head

SeeClickFix vs TunnelBear

SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Free plan
No
Full reviewWebsite
T

TunnelBear

Cybersecurity

Consumer VPN with a limited free tier and a bear-themed, beginner-friendly app

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only TunnelBear has a free tier, so it costs nothing to try first.
  • Each has a real cost: SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published; TunnelBear free plan's data cap is small compared to competitors offering more generous free allowances.
  • They diverge on capability: SeeClickFix covers Issue Reporting, TunnelBear covers Encrypted VPN tunnel.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which SeeClickFix and TunnelBear actually diverge.

Attributes where SeeClickFix and TunnelBear differ
AttributeSeeClickFixTunnelBear
Starting price$300/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Ios, Androidwindows, mac, linux, ios, android
CategoryGovernmentCybersecurity
Founded2008Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

Only in TunnelBear

  • Encrypted VPN tunnel
  • Server location switching
  • GhostBear obfuscation
  • Browser extensions
  • Teams account management

What people use each for

The jobs each tool is most often brought in to do.

SeeClickFix

  • Citizen Servicesnot TunnelBear
  • Records Managementnot TunnelBear
  • Public Safetynot TunnelBear
  • Civic Engagementnot TunnelBear

TunnelBear

  • Casual browsing protection on public Wi-Finot SeeClickFix
  • Occasional geo-unblocking with a light free allowancenot SeeClickFix
  • Bypassing network-level VPN blocking via obfuscationnot SeeClickFix
  • Managing VPN access for a small team with centralized billingnot SeeClickFix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

TunnelBear

  • Free plan's data cap is small compared to competitors offering more generous free allowances.
  • Lacks advanced features like dedicated IP addresses or split-tunneling controls found in some rival VPNs.
  • Server network is smaller than large competitors like NordVPN or ExpressVPN.
  • No standalone router-level app, limiting whole-network protection options.

Pricing, plan by plan

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

TunnelBear

Free
  • FreeFree
    • 2GB of data per month
    • Access to VPN servers
    • Unlimited devices
  • Unlimited$9.99/month
    • Unlimited monthly data
    • All server locations
    • Cheaper on annual/3-year billing
  • Teams$undefined/month
    • Unlimited data
    • 5 connected devices per user
    • Dedicated account manager

Which should you pick?

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Choose TunnelBear if

  • You need encrypted vpn tunnel.
  • You want to start without paying.
  • You work on windows, mac, linux, ios, android.
  • You also want server location switching.
TunnelBear review

Questions people ask

Is SeeClickFix or TunnelBear better?
Neither clearly leads. SeeClickFix starts at $300/month and TunnelBear at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SeeClickFix or TunnelBear?
TunnelBear has a free tier; the other does not. Paid plans start at $300/month for SeeClickFix and Free for TunnelBear.
Does SeeClickFix or TunnelBear run on more platforms?
SeeClickFix runs on Web, Ios, Android. TunnelBear runs on windows, mac, linux, ios, android.
Can I use TunnelBear for free?
Yes. TunnelBear has a free tier, so you can try it without paying. SeeClickFix starts at $300/month.
What is SeeClickFix best used for?
SeeClickFix is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what TunnelBear is typically brought in for.
What can SeeClickFix do that TunnelBear cannot?
SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. TunnelBear covers Encrypted VPN tunnel, Server location switching, GhostBear obfuscation, Browser extensions.
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