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Cybersecurity · head to head

Feedzai vs SeeClickFix

Feedzai logo

Feedzai

Cybersecurity

Real-time transaction fraud and financial crime detection for banks and payment processors

From
On request
Free plan
No
Full reviewWebsite
SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Feedzai pricing is per transaction with an annual minimum, so a bank with seasonal or growing volume commits to a floor it may not use and pays overage above the band.; SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published
  • They diverge on capability: Feedzai covers Real-time scoring, SeeClickFix covers Issue Reporting.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Feedzai and SeeClickFix actually diverge.

Attributes where Feedzai and SeeClickFix differ
AttributeFeedzaiSeeClickFix
Starting priceOn request$300/month
Pricing modelquotesubscription
PlatformsWeb, LinuxWeb, Ios, Android
CategoryCybersecurityGovernment
FoundedUnknown2008

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Feedzai

  • Real-time scoring
  • Rule and model hybrid
  • Case manager
  • Behavioural biometrics
  • Model explainability
  • Deployment options

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Feedzai

  • A bank joining an instant payments scheme where transfers are irrevocable and post-hoc recovery is impossiblenot SeeClickFix
  • A card issuer whose existing rules engine cannot be changed without a release, so fraud waves run for daysnot SeeClickFix
  • An acquirer needing per-merchant risk models rather than one portfolio-wide modelnot SeeClickFix
  • A bank required by its regulator to explain automated declines to customers, which rules out opaque scoringnot SeeClickFix

SeeClickFix

  • Citizen Servicesnot Feedzai
  • Records Managementnot Feedzai
  • Public Safetynot Feedzai
  • Civic Engagementnot Feedzai

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Feedzai

  • Pricing is per transaction with an annual minimum, so a bank with seasonal or growing volume commits to a floor it may not use and pays overage above the band.
  • It sits in the authorisation path, which makes every upgrade a change-controlled event with rollback plans, and the operational burden falls on the bank rather than the vendor.
  • Out of the box models need months of the customer own labelled fraud history before they beat the rules they replace, so the value case starts late.
  • AML and fraud are licensed as separate modules, so institutions expecting one platform fee find the transaction monitoring capability is a second line item.
  • The buyer profile is large institutions, so smaller banks and fintechs face minimums that make per-transaction economics unattractive below significant scale.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

Feedzai

On request
  • Feedzai Financial Crime Platform$undefined/year
    • Priced by transaction volume with annual minimum commitment
    • Modules for fraud, AML and account opening licensed separately
    • Cloud, private cloud and on-premises deployment

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose Feedzai if

  • You need real-time scoring.
  • You work on Web, Linux.
  • You also want rule and model hybrid.
Feedzai review

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Questions people ask

Is Feedzai or SeeClickFix better?
Neither clearly leads. Feedzai starts at On request and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Feedzai or SeeClickFix?
Feedzai starts at On request and SeeClickFix at $300/month.
Does Feedzai or SeeClickFix run on more platforms?
Feedzai runs on Web, Linux. SeeClickFix runs on Web, Ios, Android.
What is Feedzai best used for?
Feedzai is most often used for a bank joining an instant payments scheme where transfers are irrevocable and post-hoc recovery is impossible, a card issuer whose existing rules engine cannot be changed without a release, so fraud waves run for days, an acquirer needing per-merchant risk models rather than one portfolio-wide model, a bank required by its regulator to explain automated declines to customers, which rules out opaque scoring. Of those, a bank joining an instant payments scheme where transfers are irrevocable and post-hoc recovery is impossible and a card issuer whose existing rules engine cannot be changed without a release, so fraud waves run for days are not what SeeClickFix is typically brought in for.
What can Feedzai do that SeeClickFix cannot?
Feedzai covers Real-time scoring, Rule and model hybrid, Case manager, Behavioural biometrics. SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics.

Answered from the vendors’ own pages

Feedzai: Can Feedzai run on-premises?

Yes. On-premises and private cloud deployments are supported, which is why it appears in markets where transaction data cannot legally leave the country.

Feedzai: Does it cover AML as well as fraud?

It does, but transaction monitoring is a separately licensed module. Assume two line items if you want both.

Feedzai: How fast are decisions?

Designed for the authorisation window, typically tens of milliseconds. This is the constraint that rules out batch scoring architectures.

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