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Telecommunications · head to head

RingCentral vs Rocket.Chat

RingCentral logo

RingCentral

Telecommunications

Unified communications platform for enterprise

From
$24.99/month
Rated
-
Full reviewWebsite
Rocket.Chat logo

Rocket.Chat

Communication & Collaboration

Deployment flexibility and compliance across regulatory frameworks

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: RingCentral the pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright; Rocket.Chat no prices, tier names with numbers, or minimum seats are published anywhere on the pricing page; all three paid editions (Commercial, Government, Defense) route to Contact sales or Contact us

Where they differ

Only the attributes on which RingCentral and Rocket.Chat actually diverge.

Attributes where RingCentral and Rocket.Chat differ
AttributeRingCentralRocket.Chat
Starting price$24.99/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Windows, Macos, Ios, AndroidWeb
CategoryTelecommunicationsCommunication & Collaboration
Founded1999Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RingCentral

  • VoIP calling
  • Video conferencing
  • Team messaging
  • SMS/MMS
  • File storage
  • Call recording
  • Analytics
  • Salesforce

Only in Rocket.Chat

Nothing recorded that RingCentral does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

RingCentral

  • Cloud phone system with business numbers, extensions and call routingnot Rocket.Chat
  • Combining voice, video meetings and team messaging in one subscriptionnot Rocket.Chat
  • Adding contact centre and analytics capability to a distributed workforcenot Rocket.Chat

Rocket.Chat

No use cases recorded yet. See the Rocket.Chat review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RingCentral

  • The pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright
  • The advertised saving of up to 33 percent requires paying annually rather than monthly
  • Cost centre management, multiple support admins, custom roles and adoption analytics are limited to the Advanced and Ultra packages
  • AI Receptionist starts at $39 a month, Conversational Intelligence at $60 a month, the Call Queues Booster is $35 a month and the Business SMS Booster is $25 a month, all charged on top of the plan
  • SMS is excluded from the free trial

Rocket.Chat

  • No prices, tier names with numbers, or minimum seats are published anywhere on the pricing page; all three paid editions (Commercial, Government, Defense) route to Contact sales or Contact us
  • The free community edition is not represented on the pricing page at all, which lists only the three quote-only enterprise tiers

Pricing, plan by plan

RingCentral

$24.99/month
  • Essentials$24.99/month
    • Calls, meetings, messaging
    • Video conferencing
    • File sharing
  • Standard$34.99/month
    • Everything in Essentials
    • Advanced features
    • Call recording

Rocket.Chat

On request

No published plan breakdown. See the Rocket.Chat review.

Which should you pick?

Choose RingCentral if

  • You need voip calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video conferencing.
RingCentral review

Choose Rocket.Chat if

Nothing in the data separates Rocket.Chat from RingCentral on the points above - pick on price and on how each one feels to use.

Rocket.Chat review

Questions people ask

Is RingCentral or Rocket.Chat better?
Neither clearly leads. RingCentral starts at $24.99/month and Rocket.Chat at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RingCentral or Rocket.Chat?
RingCentral starts at $24.99/month and Rocket.Chat at On request.
Does RingCentral or Rocket.Chat run on more platforms?
RingCentral runs on Web, Windows, Macos, Ios, Android. Rocket.Chat runs on Web.
What is RingCentral best used for?
RingCentral is most often used for cloud phone system with business numbers, extensions and call routing, combining voice, video meetings and team messaging in one subscription, adding contact centre and analytics capability to a distributed workforce. Of those, cloud phone system with business numbers, extensions and call routing and combining voice, video meetings and team messaging in one subscription are not what Rocket.Chat is typically brought in for.
What can RingCentral do that Rocket.Chat cannot?
RingCentral covers VoIP calling, Video conferencing, Team messaging, SMS/MMS.
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Related pages

More on RingCentral

More on Rocket.Chat

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